IT Product Manager

IT Product Manager

Job Summary

IT Product Manager on the ServiceNow Platform development team in support of Service Management processes in the Information Technology department. Establishes processes for management of product requirements throughout their lifecycle. Works cross-functionally to translate customer needs and technology directions into product definitions. Develops business plan for products. Helps Information Technology groups utilize information systems to improve their efficiency.

Responsibilities
The IT Product Manager is responsible for delivering product value to the customers by gathering end user requirements and use cases and clearly articulating customer needs to business stakeholders and the platform development team. The individual should demonstrate technical acumen to design relevant and efficient solutions to meet client goals and align with industry best practices. The candidate should have a good understanding of ITIL.

Candidate should also have a good understanding of Agile/Scrum as this position works in an integrated team environment of engineers and others and utilizes scrum methodology in development and implementation.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Requires a Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience), and 5-8 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
ServiceNow platform familiarity

Experience with Agile/SAFe

Special Instructions


Requisition Number: PRN41224B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday - Friday - 8:00am-5:00pm
Department: 00418 - IT Proj & Portfolio Office
Location: Campus
Pay Rate Range: $88,000-$109,000
Close Date: 5/19/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/178918


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