Communication Associate

The Bloomberg School of Public Health’s Child and Adolescent Health Measurement Initiative is a Center within the Department of Population, Family and Reproductive Health Innovation. The CAHMI seeks aCommunications Associate who will work closely with the CAHMI director, research staff and partners to establish and implement a communications strategy that supports the research, education and family, community and expert engagement goals of the CAHMI.

The CAHMI is a national initiative with a discreet set of communications needs and goals essential to achieve research and project outcomes. The Communications Associate will oversee routine communications activities, conduct strategic outreach and engagement of key partners, communicate with target audiences to educate and ensure awareness of and effective use of CAHMI’s research, data and family engagement resources and will support advocacy outreach to advance translation of research into public health and health care policy and practice.

The successful candidate will be experienced in operating and ensuring the efficient and effective use, maintenance and documentation of communications technologies and infrastructure required by the CAHMI. The Communications Associate will have interest and knowledge in health and research communications, ideally in child, youth, family and community health. This individual will drive consistent branding and demonstration of impact of the CAHMI and help foster donations and securing of grant funding to advance the work of the CAHMI.

We are seeking a highly skilled professional with a “start-up” mentality willing to assist in both high level and lower level tasks, to the betterment of CAHMI as an organization. This person will be committed to helping the CAHMI stay on schedule and the advancement of coordinated communications efforts to support an upward trajectory of success and impact to improve the well-being of children, youth, families and communities.

Specific Duties & Responsibilities:

• Establish and implement a communications strategy to support the research, education and public and expert engagement goals and vision of the CAHMI.
• Provide operational and fiscal oversight of internal and external communications based on CAHMI budgets, establish production processes and calendars and maintain timelines.
• Specify and advance strategic outreach and engagement of key partners to “be our voice” using standardized resources we provide for partners to use in their own newsletters, social media, conferences and outreach.
• Implement communications required to educate, engage and respond to needs of CAHMI’s target audiences for research resources like the National Data Resource Center for Child and Adolescent Health (www.childhealthdata.org) and leadership in mitigating impacts of childhood trauma and promoting child and family flourishing.
• Oversee the implementation of strategic email campaigns, including auto-email campaigns based on input received through CAHMI’s “ask a question” technical assistance features and other features on CAHMI websites that trigger a communication aimed at supporting effective response to audience/partner needs for information and/or coaching for the effective use of research resources.
• Establish and supervise the daily operations of CAHMI’s social media activities whereby the CAHMI provides “fast facts” on a range of maternal and child health topics/days (e.g., child mental health day) and strategically markets CAHMI research findings, resources and vision.
• Ensure daily monitoring and maintenance of the CAHMI’s public facing website (Sitefinity)
• Partner with staff to establish benchmarks to evaluate functionality, quality and use of CAHMI’s web-based resources and websites and oversee the generation and communication of analytic data reports on use and performance of these websites and resources.
• Set up software and standardized approaches to scheduling and conducting social media (LinkedIn, Twitter, Facebook, etc.), webinars and recorded “train the trainer” video tutorials on using the resources of the CAHMI.
• Ensure the technical infrastructure to support communications operates well, is documented and that other staff are trained to engage with communications activities. This includes website content management systems/Sitefinity, contacts databases and communications software (e.g. Constant Contact, Hootsuite, Calendly), creation and linkage of website forms and input surveys to automated and planned communications actions, Google analytics and the CAHMI’s online technical assistance features.
• Help conceptualize, create and finalize online and other written communication materials related to CAHMI’s research, including research summaries and training, marketing and support materials for using and implementing CAHMI resources and innovations (e.g., “one pagers”), brief video tutorials, webinars, issue briefs and peer reviewed publications and presentation of resources at national conferences and forums.
• Oversee the design, implementation and maintenance of a “living” CAHMI impact report tracking citations, uptake and impact of work for use in documenting value, fostering new development and attracting donations and new research funding.
• Coordinate CAHMI communications with internal JHU partners and external funding and research partners.
• Ensure CAHMI is represented in periodic JHU/Department newsletters, magazines, social media.
• Identify and implement real time/emergent strategic opportunities to advance communications that foster the translation of CAHMI’s research findings and evidence-based innovations into public health and health care policy and practice.
• Lead communications outreach and logistics for special events, “learning network” webinars, high-profile presentations, blogs, podcasts and CAHMI expert advisor meetings.
• Update the School’s Communication and Marketing Team on CAHMI events and activities.
• Adhering to the CAHMI’s and University and School’s branding guidelines for website and print collateral.
• Supervise 2-4 research and/or student research assistant staff and communications related contractors (e.g. design, IT software programmers, etc.)

Minimum Qualifications (Mandatory):

• Bachelor's Degree in a related field.
• 4 years related experience.
• Advanced degree may substitute for required experience, to the extent permitted by the JHU Equivalency Formula.
• Experience with web content management.
• Experience with social media and email campaign communications platforms.
• Experience working with research/expert teams and supervision of junior staff and/or student interns.
• Ability to translate complex concepts into engaging messaging for key audiences.
• Demonstrated ability to write engaging content clearly and concisely.
Ability work with minimal supervision on defining, planning for, and meeting work goals and timelines as agreed upon.
• Proficiency with Word, Excel, Powerpoint and Adobe.

Preferred Qualifications:

• Master’s Degree in Health Communications, Social Marketing or related field preferred.
• Experience in Public Health and Maternal and Child Health preferred.
• Journalism experience is a plus.

• 5 years implementing communications campaigns and strategies
A person who has a track record demonstrating innovation and self-direction.
• Fluent in Spanish.
• Experience with creating training materials and short video tutorials preferred.
• Experience with search engine optimization and Sitefinity CMS a plus.
HTML skills a plus.

Special Knowledge, Skills & Abilities:

• Holistic understanding of all aspects of communications, positioning and messaging, including industry best practices in both traditional and emerging media platforms and experience with state-of-the-art communications technology.
• Experience working with production of video tutorials, auto-email campaigns and production of analytics related to communications and use of web-based platforms.
• Demonstrated leadership experience designing and executing a strategic communications plan.
• Outstanding management and planning skills, including the ability to handle multiple projects simultaneously in a decentralized environment.
• Experience curating and writing web content, e-newsletters, news releases, media pitches, and/or media advisories. Excellent and nuanced writing ability and range.
• Event planning and marketing experience.
• Highly organized and detail-oriented.
• Excellent communication and coordination skills and comfortable working in a team environment.
• Proactive in anticipating communications needs.
• Sound judgment on prioritizing competing projects.
• Comfortable working in a fast-paced environment and be proactively responsible and accountable to define and confirm work, and to effectively prioritize managing multiple tasks while setting and meeting self-set and agreed upon deadlines.
• Proven ability to establish realistic goals and deliver work on schedule.
• Good interpersonal skills for communicating with colleagues across various disciplines, attention to detail, critical thinking and problem-solving abilities, and the ability to manage multiple competing priorities.
• Ability to solve problems as they arise and communicate effectively with staff, colleagues and PIs/Director.

Supervisory Responsibility:

• Supervise students (2-4) helping with these efforts.
• Delegate responsibilities and supervise work of at least one Research Program Coordinator.

Physical Requirements:

• Ability to operate computer equipment and software, write and speak and sit at a desk for required work activities.

• This position will include occasional extended work hours related to travel to conferences and meetings and meeting project and funder deadlines. Candidate should have flexibility to have some work from home days.

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title: Communications Associate
Role/Level/Range: ATP/04/PD
Starting Salary Range: $59,873 - $82,244 annually (commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday 8:30 a.m. - 5:00 p.m.
Exempt Status: Exempt
Location: ​​​​​​​School of Public Health
Department name: ​​​​​​​Popltn Fmly and Reproductive Hlth Srvs
Personnel area: School of Public Health

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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