Intermittent Patient Support Specialist, Curry Health Center

Intermittent Patient Support Specialist, Curry Health Center


Salary: $18.15 Hourly
Location: Missoula Mountain Campus
Job Type: Hourly Staff Part-time
Job Number: 202400268
Sector: UM VP Student Success & Campus Life
Department: Curry Health Center, UM
Closing Date: 2/23/2025 11:59 PM Mountain
FLSA: Determined by Position
Bargaining Unit: 09 - FOCUS-MFPE

Description


Curry Health Center is seeking an Intermittent Patient Support Specialist (PSS) to provide on-call coverage across all departments, including Counseling, Dental, Medical, Wellbeing, and SARC. This role is essential in ensuring seamless front-office operations by handling reception and administrative tasks such as greeting patients, scheduling appointments, processing patient information, managing reception windows, directing calls, and placing/releasing health holds for incoming students.

The ideal candidate must excel in multitasking, demonstrate strong interpersonal communication skills, and work effectively in a team environment with a diverse range of individuals.

We encourage applications from individuals who can contribute to our mission and priorities, which include:

Placing student success at the center of all we do

Driving excellence and innovation in teaching, learning, and research

Embodying the principle of "mission first, people always"

Partnering with our community and environment

Proudly sharing the UM story

Minimum Qualifications

High school diploma and one (1) year of experience, or an equivalent combination of education and experience

Knowledge of Curry Health Center's general operations and familiarity with at least two (2) clinic departments

Ability to provide exceptional customer service in a fast-paced environment

Strong oral and written communication skills when engaging with a diverse patient population regarding appointment scheduling, available services, and patient flow

Understanding of patient privacy and confidentiality in accordance with State, Federal, and HIPAA regulations

Proficiency in computer applications such as Slate, BANNER, and electronic medical records (EMR) systems (Medicat and Dentrix)

Ability to manage electronic transactions, schedule appointments, update provider schedules, generate EMR notes, and process patient messages and prescription refill requests

Skill in processing new and returning student Medical Requirements Forms per University of Montana and Montana state laws

Flexibility to work across multiple department reception positions as needed

.

Preferred Qualifications

Degree in Medical Information Technology from an accredited university or college

Experience working as a receptionist in any setting

Proven ability to deliver outstanding customer service

Previous experience in any of Curry Health Center's departmental reception roles

Additional Information


Position Number: 180060
Compensation Title: Administrative Associate III

Work Schedule: Part-time, 0.2 FTE, on-call basis, schedule varies.

Probationary Period: Six (6) months minimum

Screening of applications will begin after the closing date; however, applications will continue to be accepted until an adequate applicant pool has been established.

A complete application includes:

Letter of Interest - addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as "Dear Search Committee" or "Dear Hiring Manager" is acceptable.

Detailed Resume - listing education and describing work experience

Three (3) Professional References - names and contact information

Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.


Criminal Background Investigation is required prior to the offer of employment. In accordance with university regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans' or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).



To apply, please visit https://www.schooljobs.com/careers/ummissoula/jobs/4821772/intermittent-patient-support-specialist-curry-health-center

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