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Communications Specialist I (Dispatcher-Washburn Police)

Washburn University
Kansas, United States
Salary Not Specified
Posted date
Sep 6, 2021

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Position Type
Administrative, Business & Administrative Affairs, Safety & Security
Employment Type
Full Time
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Position Details

Position Title

Communications Specialist I (Dispatcher-Washburn Police)

Position Number


Position Summary

The Communications Specialist, I (Dispatcher) for the Washburn Police Department, receives telephone calls for assistance and emergency police services from persons on the Washburn University Campus, monitors alarm systems in campus buildings, the environmental computer, and Emergency Help Phones on campus. Determines appropriate response(s) based on the scope and urgency of reported and observed incidents and summons officer(s) to assist.

Essential Job Functions of Position

Regular and reliable attendance is critical due to operational needs to ensure public safety and prompt emergency service to the community.

Receives and transmits information to and requests from officers in the field via police radio. Retrieves requested information operating the NCIC computer and KCJIS computer to perform record checks, warrant checks, driver’s license checks and vehicle registration checks. Keeps a constant accounting of the location, status and safety of all officers. Types call information into the CAD computer to establish a record of the daily activities during the shift.

Interfaces with the campus community to assist with lost and found items and give information and directions about the campus when requested. Maintains the key check-out log and the visitor log.

Monitors the Closed Circuit Television Cameras and the campus surveillance cameras for suspicious activities and reports such activities to the officers in the field.

Performs additional job-related duties as assigned or appropriate.

Non-Essential Job Functions of Position

Education and Experience

High school diploma, GED or equivalent.
Must be a US Citizen, US National, Permanent Resident Alien of the US, or Non-Citizen with unrestricted employment authorization and be at least 18 years of age.

Preferred: Experience working in a law enforcement agency and a communication center.
One (1) year of customer service experience providing information, responding to inquiries or explaining policies, rules and regulations in person or by telephone.

Knowledge, Skills & Abilities

Ability to monitor multiple devices, complete required forms using appropriate software, follow department procedures, and carry out assigned tasks almost simultaneously.
Familiarity with personal computers and Windows-based applications.

Licenses, Certifications & Registrations

Additional Requirements (e.g. Physical Demands)

Ability to sit in a chair for long periods. A criminal background check that includes a drug screening is required once a contingent offer is made. Will also be required to pass a hearing and vision test.

Campus Security Authority


Special Instructions to Applicant

Application review is immediate.
This is a critical public safety position that is considered “essential.” The position requires varying work locations and schedules (evenings, weekends, holidays, etc.) and may require extended hours (pre-shift, post-shift or on days off) to meet staffing requirements.

Advertised Pay

12.85 per hour

Work Schedule

Other - Assigned shift and days off are subject to rotation and may vary.



Full Time

Average Hours per Week


Months per Year






EEO Statement

Washburn is an EOE and dedicated to providing a student-centered and teaching focused academic environment and a curriculum that engages the diversity of human experience across the globe. We seek candidates who are committed to Washburn’s efforts to create a climate that fosters the growth and development of a diverse student body, and we encourage applications from members of groups that have been historically underrepresented in higher education. Application materials should clearly articulate how the candidate will contribute to the University’s commitment to diversity and inclusion through their teaching, research, and/or service.

Washburn University provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status.

Posting Number


Background Check Required?


Driving History Checked?


Drug Screen Required?


Anticipated Start Date

Position End Date (if temporary)

For earliest consideration apply by

Posting Close Date

Open Until Filled?


Quick Link for Direct Access to Posting
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a high school diploma, GED or equivalent?
    • Yes
    • No
  2. * Are you at least 18 years of age as required for this position?
    • Yes
    • No
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Certificate(s)

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