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Senior Director, Student Success and Educator Excellence

Employer
Montclair State University
Location
Montclair, New Jersey, United States
Salary
Competitive Salary
Date posted
Jan 23, 2025
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Job Details



IMPORTANT APPLICATION INSTRUCTIONS:
  • Upload Resume or Curriculum Vitae for automatic population of information to the application.
  • The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
  • Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
  • In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.
Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years . You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY :

Reporting to the Senior Assistant Dean for Educational and Community Engagement in CEEL, the Senior Director, Student Success and Educator Excellence provides student-centered and equity-minded leadership and direction for student facing services of the college, including but not limited to, academic support and advising, career development, and alumni support. The Senior Director leads efforts to cultivate a culture that fosters academic, personal, and professional success for students and builds productive relationships with various stakeholders (faculty, staff, university and community partners) to advance student success initiatives.

PRINCIPAL DUTIES AND RESPONSIBILITIES :
  • Oversee the day-to-day operations of the Center for Student Success and Educator Excellence, a hub for student services in the College for Education and Engaged Learning.

  • Evaluate all functions for areas of strength and continuous improvement to achieve the goals set out by the college leadership related to student retention and success.

  • Collaborate with CEEL faculty and staff to create and execute annual strategic plans prioritizing building and supporting a diverse and inclusive student body.

  • Recruit, hire, train, develop, mentor and supervise staff.

  • Gather, analyze, and report on metrics of student success, making data-informed decisions and recommendations to leadership on student success initiatives.

  • Assist students in navigating the student experience at CEEL, using sound judgment to resolve student issues and escalate issues when appropriate.

  • Create and implement strategies to increase student retention and decrease time to degree of students within CEEL.

  • Liaise with academic departments and student support services at the University, including key administrative offices (Undergraduate & Transfer Admissions, The Graduate School, Registrar, among others) to optimize the student experience in CEEL.

  • Represent CEEL at college and university-led open houses, transfer events, and student success initiatives.

  • Communicate Dean’s Office messages to directors and staff.

  • Coordinate advising presentations and registration processes for campus onboarding events, including, but not limited to, New Student Orientations and Transfer Orientations, Commencement, Student Research Symposium, and other major student activities.

  • Manage the operational budget.

  • Serve on key committees within CEEL and Montclair.

  • Perform other duties as assigned.

  • Management retains the right to add or change job duties at any time.

QUALIFICATIONS :

REQUIRED :
  • Master’s degree from an accredited college or university in education, higher education, counseling, or related fields.

  • A minimum of five years in higher education leadership related to student success.

  • Exemplary record in administrative and managerial experiences with demonstrated vision.

  • Excellent written and oral communication skills.

  • Deep commitment to equity and justice, culturally responsive practices, democratic practice, and demonstrated ability to incorporate these commitments into policies and practices.

  • Active record of working with diverse populations based on various racial, socioeconomic, linguistic, and cultural backgrounds.

  • Active record of overseeing initiatives related to recruitment, retention, program completion and career success, especially for students from underrepresented backgrounds.

  • Experience working with Student Information Systems (i.e., Banner and EAB Navigate) and Customer Relationship Management Systems (i.e., Slate), Workday.

  • Demonstrated ability to work well independently and as part of a team.

  • Availability to work weekends and evenings to participate in various events.

  • Possess qualities of a strategic thinker with strong data analytic skills, using appropriate dashboards (e.g., admissions, enrollment/re-enrollment).

  • Ability to execute multiple initiatives simultaneously and promote teamwork.

  • Have a comprehensive understanding of academic programs, processes, and operations in a large public research university.

  • Demonstrated ability to research and make presentations to varied audiences, both large and small.

PREFERRED :
  • Earned doctorate in higher education or relevant field of study.

  • Deep commitment to equity and justice, culturally responsive practices, democratic practice, and demonstrated ability to incorporate these commitments into policies and practices.

  • Experience in administrative and managerial experiences with demonstrated vision.

  • Demonstrated knowledge of current legislation and trends in education at the local, state, and national levels.

  • Successful track record of working in P-12 schools.

  • Exemplary track record of establishing and maintaining effective working relationships with students and families, and community stakeholders.

  • Experience securing grant funding for student success initiatives.

PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

Department

College for Education and Engaged Learning

Position Type

Administrative

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent @montclair.edu .

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/

Company

 Montclair State University

Montclair State University defines what it means to be a university with a public purpose — one that not only creates transformational opportunities for students, but also partners with communities to make a difference in the lives of others. 

Montclair invites students to imagine the world they want to live in and empowers them to develop the skills and knowledge to create it. As a solutions engine, we ask: How can we harness the power of 21,000 students and 1,800 professors to be a force for good in the world?

This distinctive approach continues to attract students, propelling Montclair to become New Jersey’s second largest institution of higher learning, and one of its most diverse. Under President Jonathan Koppell, the University enrolled the largest entering class in the University’s history two years in a row.

Founded in 1908, Montclair has grown big enough to offer more than 300 programs across 13 colleges and schools at all degree levels – and yet, with a student-to-faculty ratio of 17 to 1, is still small enough for students to receive personalized attention from professors and staff who truly care. Students have numerous opportunities to conduct research with professors who are respected leaders in their fields.

More than 50% of Montclair’s students identify as underrepresented minorities. It is New Jersey’s largest Hispanic-Serving Institution, serving more Latinx students than any other university in the state.

Montclair’s highly diverse students thrive in the University’s supportive, welcoming environment. Their graduation rates outperform state and national benchmarks and predictions with U.S. News & World Report ranking Montclair as seventh among national universities in graduation rate performance in 2022. It is consistently recognized as one of the most inclusive and best value universities and ranked No. 21 in the country in social mobility.

Many of Montclair’s students are working and raising families, and the University offers flexible programs that give them the opportunity to learn in ways that work best for them, on campus or online, in real time or asynchronously.

Faculty include winners of a MacArthur fellowship, Fulbright grants and Emmy awards, and NSF, NEH and NIH grants, among many other distinctions. These highly respected researchers, scholars and creators are dedicated to student success, and they are always innovating to meet the needs of learners and of the state. Montclair has launched dozens of new degree and certificate programs, and offers more combined bachelor’s and master’s degree programs than any other university in New Jersey – empowering students to enter the workforce faster, with stronger skills and for less cost. 

Montclair’s mission is to elevate its students and partners, and in so doing, help make the world a better place. 

At Montclair State, our employees are among our most valuable assets.

When you work at Montclair State, you join a talented, diverse and inclusive community of employees who work together to support the educational mission of the University.

You are part of a leading institution of higher education in New Jersey. Our 11 colleges and schools serve 21,000 students on a beautiful 252-acrea, vibrant suburban campus just 12 miles from New York City.

Dedicated to providing employees with opportunities for professional achievement and development, we take pride in a dynamic workplace environment that respects all employees and encourages excellence.

As a Montclair State University employee, you enjoy access to:

  • Comprehensive health, dental and retirement benefits to discounted membership to the campus recreation center and tuition reimbursement
  • Policies, programs and services that support our commitment to affirmative action, equal opportunity employment, multicultural diversity and inclusion
  • A dynamic, sophisticated and diverse environment
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