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Administrative Support Specialist

Employer
Auburn University
Location
Auburn, Alabama, United States
Salary
Competitive Salary
Date posted
Jan 17, 2025
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Position Details

Position Information

Requisition Number
S4186P

Home Org Name
Speech Language and HearingSciences

Division Name
College of Liberal Arts

Position Title
Administrative Support Specialist

Job Class Code
DB03 A/B

Appointment Status
Full-time

Part-time FTE

Limited Term
No

Limited Term Length

Job Summary

The College of Liberal Arts seeks candidates for an Administrative Support Specialist position to perform multiple duties which are a mix of administrative and clerical in nature, which may include, but are not limited to data gathering, data management, correspondence, filing, calendar management, event scheduling, registration, mail distribution, answering the phone, website maintenance, and purchasing/ordering supplies in a lively clinical environment.

Auburn University is more than just an institution; it’s a vibrant community where real people come together to make a difference. Our commitment to students, employees, communities, and our world runs deep, and it’s reflected in every corner of our campus and beyond.

Life-Changing Impact : At Auburn, our work changes lives. Whether it’s groundbreaking research, innovative teaching, administrative operations or community outreach, every effort contributes to positive change. We’re not just clocking in; we’re making a lasting difference in the lives of others.

How We Support You : Auburn cares for its greatest assets—its employees. Generous benefits, educational opportunities, and a supportive work environment make it a place where you can thrive. From health insurance to retirement plans, we’ve got you covered. Learn more about how we support employees by visiting aub.ie/working-at-auburn

Come and Stay : The median length of employment for an Auburn employee is 10 years . That’s because Auburn invests in its people. We’re not a revolving door; we’re a family. The Auburn Family. We grow together, learn together, and build lasting relationships.

A Place for Everyone: We are committed to fostering an environment where everyone feels valued and respected, and we celebrate our unique perspectives, backgrounds, and experiences. When you work at Auburn, you’re a part of a rich tapestry of individuals who bring their authentic selves to the table to create a welcoming and engaging university community.

Essential Functions

Performs multiple duties which are a mix of administrative and clerical in nature, which may include, but are not limited to:
  • Data gathering, data management, correspondence, filing, calendar management, event scheduling, registration, mail distribution, answering the phone, website maintenance, and purchasing/ordering supplies.
  • Advises faculty, staff, and students of standard policies or procedures.
  • Acts as a liaison to other departments, clients, and students on behalf of manager, director, or department head.
  • Facilitates check-in and check-out processes for all clientele at clinic.
  • Assists clientele with web-based patient portal and processes.
  • Acts as main point of contact for clients of Speech & Hearing Clinic and coordinates clinic schedule, registration, and data collection of HIPAA -protected medical information.
  • Responsible for collecting client payments at time of service, updating accounts in EMR system, and assisting Coordinator of Medical Billing in accurate collection of medical insurance coverage.
  • Maintain excellent customer service skills.
Minimum Qualifications

Minimum Qualifications

Education and Experience:
Level I:
High School diploma or equivalent and 4 years of experience in administrative support services.

Level II: High School diploma or equivalent plus 6 years of experience in administrative support services. Experience must include at least 2 years at the preceding level or equivalent.

Substitutions allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities
  • Previous experience working in an administrative support or related role
  • Demonstrated planning and organizational skills
  • Excellent communication ability
  • Typing ability
Minimum Technology Skills

Minimum License and Certifications

None Required.

Desired Qualifications

Desired Qualifications
  • Previous experience in medical office setting
  • Familiar with HIPAA standards
  • Strong computer skills
  • Previous experience in customer service
Posting Detail Information

Salary Range
$36,410- $58,710

Job Category
Office/Administrative Support

Working Hours if Non-Traditional

City position is located in:
Auburn

State position is located:
Alabama

List any hazardous conditions or physical demands required by this position

Posting Date
01/17/2025

Closing Date

EEO Statement

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/ EEO ) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.

Special Instructions to Applicants

Quick Link for Internal Postings
https://www.auemployment.com/postings/50449
Documents Needed to Apply
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Other
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
    • LinkedIn
    • AcademicKeys
    • The Chronicle of Higher Education
    • DiversityJobs
    • HigherEdJobs
    • HERC (Higher Education Recruitment Consortium)
    • Indeed
    • RecruitMilitary
    • The Tuskegee News
    • Professional organization or journal
    • Veterans Assistance Services
    • Disability Assistance Services
    • State Employment Service
    • Social Media
    • AU Job Bulletin
    • Notified by an Auburn employee
    • College or university Career Services
    • I went to the AU Employment Website directly (www.auemployment.com)
    • Other
  2. * Please select the answer that best describes your current employment relationship with Auburn University:
    • Current full-time Auburn or AUM employee within probationary period
    • Current full-time Auburn or AUM employee outside of probationary period
    • Current part-time Auburn or AUM employee
    • Not an Auburn or AUM employee
  3. * Do you have a high school diploma or equivalent?
    • Yes
    • No
  4. * Do you have at least 2 years of experience in administrative support services OR a Degree to use in Lieu of experience?
    • Yes
    • No


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