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Parking Garage Attendants

Employer
Morgan State University
Location
Baltimore, Maryland, United States
Salary
Competitive Salary
Date posted
Jul 30, 2024
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Posting Details

Posting Summary

Job Title
Parking Garage Attendants

Division
Division of Finance & Administration

Department
Business & Auxiliary Services (Parking & Transportation)

Work Status
Full Time

Position Category
Staff

FLSA
Non-Exempt

Pay Range

Salary Range
$15.75 / hour

Fund Source
Auxiliary

Job Summary

Parking Garage Attendants will be responsible for managing the daily operations of the parking structure, ensuring smooth traffic flow, and providing excellent customer service to patrons. Duties will include monitoring the facility, assisting customers as needed, executing opening and closing procedures, supporting events hosted at the facility, and reporting any safety concerns to the appropriate authorities.

Job Duties

Duties & Responsibilities:
  • Monitoring Facility: Regularly patrol the parking garage to ensure compliance with parking regulations, monitor for any suspicious activity, and maintain cleanliness and orderliness of the premises.
  • Customer Service: Greet patrons, answer inquiries, and provide assistance with parking directions, payment methods, and other related queries. Offer courteous and helpful service to enhance the overall customer experience.
  • Opening and Closing Procedures: Perform routine checks and tasks during opening and closing hours, such as ensuring all gates and entrances are functioning properly, lights are operational, and security systems are activated or deactivated as needed.
  • Event Support: Assist with coordinating parking logistics for special events or occasions held at the facility, including directing traffic, managing overflow parking, and providing guidance to attendees.
  • Safety Reporting: Immediately report any safety hazards, malfunctions, or incidents to the appropriate authorities and follow established protocols for addressing emergencies or security concerns.
  • Record Keeping: Keep accurate records of daily transactions, parking occupancy rates, and any incidents or issues encountered during the shift. Ensure that all required documentation is completed promptly and accurately.
Requested Minimum Qualifications

EDUCATION :
A High school Diploma or GED is required.

EXPERIENCE :
At least two (2) years of experience in parking garage operations, customer service, hospitality, or a related field is required.

Other Preferences for Consideration

Knowledge, Skills & Abilities
  • Ability to stand, walk, and move around the parking garages for

extended periods.
  • Ability to lift and carry objects weighing up to 25 pounds.
  • Comfortable working outdoors in various weather conditions.
  • Office computers, printer/ scanner/ copier, facility keys and gate

machinery for securing the garages, parking space cones, a-frame
signage, and pay stations machines.

Posting Detail Information

Posting Number
ST01291

Number of Vacancies
4

Job Open Date
07/30/2024

Application Review Date

Job Close Date
02/05/2025

Special Instructions to Applicant

Please enter two professional references on the References page of the application.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience in parking garage operations, customer service, hospitality, or a related field do you have?
    • 0-1
    • 2-3
    • 4-5
    • 6+
  2. * Do you have a High School Diploma or GED?
    • Yes
    • No
  3. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other
  4. * Are you a current, past, or retired Morgan State University employee? Are you a current, past, or retired State employee? If YES to current, past, or retired STATE employee, please state the agency. If not applicable, put N/A

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. High School Diploma/GED
  3. Reference Letter


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