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TEMPORARY Financial Aid Assistant

Employer
State Center Community College District
Location
California, United States
Salary
Salary Not specified
Date posted
Jan 16, 2025
View more categoriesView less categories
Position Type
Administrative, Enrollment Management, Financial Aid
Employment Level
Mid-Level
Employment Type
Part Time

Job Details



TEMPORARY Financial Aid Assistant

Salary: $26.84 - $33.01 Hourly
Location: Fresno City College, CA
Job Type: Temporary
Division: FCC Student Services
Job Number: 202400363-T
Closing:

General Purpose


Under general supervision, assists students, parents and the public in applying for financial aid services and programs; screens student financial aid applications and provides specialized financial aid, grant and scholarship information, assist­ance and advice to students in the financial aid computer lab; receives and reviews financial aid applications and forms; participates in developing and coordinating department outreach; and performs related duties as assigned.

Essential Duties & Responsibilities


The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
  • Oversees and assists with the day-to-day operation of a financial aid computer lab or front desk; answers questions and concerns from students, parents and the public regarding financial aid, grants and scholarship programs and services; screens student needs for counseling and schedules student counseling appointments or refers to other campus or community resources.
  • Assists students with understanding and completing financial aid applications and forms; verifies student status; explains deadlines and disbursement dates; refers students to other agencies as necessary to obtain required documentation.
  • Develops, coordinates and participates in financial aid in reach and outreach activities, presentations and work­shops; maintains or prepares informational materials including brochures, flyers, pamphlets and website content; assists in the implementation of scholarship awards ceremonies and other special events.
  • Runs queries and reports to track, determine and notify students of financial aid eligibility; assists higher-level Financial Aid staff with data entry of student records and access to reports and data.
  • Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

  • OTHER DUTIES
  • Provides backup for other department administrative support staff.
  • Interacts with other departments and with state and federal programs on behalf of a student.
  • Performs related duties as assigned.


  • Employment Standards / Minimum Qualifications

    KNOWLEDGE, SKILLS AND ABILITIES
    Knowledge of:

  • Financial aid department services, goals, objectives, policies, procedures and practices.
  • Customer service practices and telephone etiquette.
  • District student recordkeeping practices and procedures for processing student information and interpreting input and output data.
  • The Family Educational Rights and Privacy Act, Title IV and other state and federal laws and regula­tions and District rules, policies and procedures governing financial aid and applicable eligibility criteria.
  • District financial aid software applications.
  • Principles and practices of sound business communication including English usage, spelling and punctuation.
  • Standard business software including word processing, spreadsheet and database programs such as Access.

  • Skills and Abilities to:
  • Communicate complex guidelines, policies and procedures accurately and effectively; understand requests for information or assist­ance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation.
  • Implement financial aid outreach activities.
  • Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.
  • Set priorities and exercise sound judgment within areas of responsibility.
  • Track and report statistical information utilizing complex spreadsheets and databases.
  • Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.
  • Maintain confidentiality of District and student files and records.
  • Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
  • Communicate effectively, both orally and in writing.
  • Understand and follow written and oral instructions.
  • Operate a computer and use standard business software.
  • Represent the District effectively one on one and in a variety of group settings.
  • Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations.
  • Establish and maintain effective working relationships with all those encountered in the course of work.

  • EDUCATION AND EXPERIENCE
    An associate degree in accounting, finance, business, social work, counseling, psychology, communications, sociology, mathematics, education or a related field and one year of closely related work experience in student support services, preferably in financial aid, or experience in programs involving determination of eligibility; or an equivalent combination of training and experience.
    LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
    Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.

    PHYSICAL AND MENTAL DEMANDS

    The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Physical Demands
    While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and to stand for long periods; and lift up to 25 pounds.

    Specific vision abilities required by this job include close vision and the ability to adjust focus.

    Mental Demands
    While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.

    WORKING ENVIRONMENT
    The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion.

    The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.

    Assessment Process


    Only the most qualified candidates will be referred to the hiring manager.



    To apply, visit https://www.schooljobs.com/careers/scccd/jobs/4794546/temporary-financial-aid-assistant jeid-685fc06b7861dc4f859b2a478dcc08ff

    Company

    State Center Community College

    State Center Community College District (SCCCD) is committed to lifelong learning and success for all students by providing accountable, accessible, innovative and quality educational programs and services that enable productive citizenship in a diverse, global society.

    The District
    State Center Community College District was formed in 1964 when it assumed control of Fresno City College and Reedley College. The district serves approximately one million people and 17 unified and high school districts in more than 5,500 square miles of urban and rural territory that includes most of Fresno and Madera counties, and portions of Kings and Tulare counties. The district is governed by a seven member board of trustees, representing seven trustee areas. Total district enrollment for the 2014-2015 year was 48,682 students (estimated annual FTES is 27,110). The total operating budget for the district in 2015-2016 is over $225 million.

    Fresno City College
    Fresno City College, established in 1910 as the first community college in the State of California, enrolls 33,185 students and offers more than 100 Associate of Arts or Science Degree programs including transfer majors for students planning to attend four year colleges or universities and 60 Certificates of Achievement in vocational/occupational areas.

    Reedley College
    Madera Center and Oakhurst Site
    Reedley (approximately 25 miles southeast of Fresno) and enrolls approximately 9,575 students in a variety of courses and programs, including agriculture, aeronautics, dental assisting, forestry and natural resources, as well as academic courses in the arts and sciences. Reedley College currently operates two educational community college centers in the northern part of the district, which enroll a combined total of 4,625 students. These centers offer programs in general education for transfer and two-year degrees, occupational education and developmental education.

    Clovis Community College
    Clovis Community College is the newest college in the State Center Community College District, and in the California Community College System. The college provides the advantages of a medium-sized community college campus in a friendly and contemporary setting, serving more than 9,020 students from the Fresno, Clovis and foothill communities with a variety of higher education learning opportunities. Clovis Community College provides a broad, technology based curriculum that meets the individual educational needs of our clients in a global environment.

    The Training Institute and Career & Technology Center
    The State Center Community College District also includes the Training Institute which provides skill-based training to individuals and customized training to local businesses, and the Career & Technology Center which offers hands-on vocational training.

    The Training Institute serves the training, technology, and development needs of individuals, businesses, and industry. Through teamwork and communication the center provides excellent client services. The hands-on approach helps attendees to greatly expand their skills in a short amount of time.

    The Career & Technology Center works in partnership with the industry needs of the valley. Programs are developed to meet the needs of employers and students are highly skilled and employable when they leave the center. Located in south Fresno, the center provides skills training to students 18 years old with or without a high school diploma, and to students under 18 with a high school diploma or equivalent.
     

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