ED, IT Administration & Program Management Office
- Employer
- Fashion Institute of Technology
- Location
- New York, United States
- Salary
- Salary Commensurate with experience
- Date posted
- Jan 16, 2025
View more categoriesView less categories
- Position Type
- Administrative, IT & Technology, Technology Administration/Other
- Employment Level
- Mid-Level
- Employment Type
- Full Time
Job Details
Company Description:
The Fashion Institute of Technology (FIT), part of the State University of New York and an internationally renowned college of art, design, business and technology with a strong emphasis on liberal arts, invites nominations and applications for an Executive Director (Working Title: ED, IT Administration & Program Management Office).
Job Description:
The Executive Director reports to the Vice President of Information Technology/CIO in the IT Division. The Executive Director will manage the Project Management/Information System Specialist Office, oversee the Budget, Procurement, and Personnel Unit, and be operational lead for the initiatives, programs, and projects that make up the active portfolio of the IT division.
The role is a strategic thought-partner with the CIO and AVP of Education and Enterprise Technologies, and with senior IT leadership team, in strategic decision making to meet the College's goals. The Executive Director is a hands-on and cross-functional divisional leadership position. Support areas include portfolio/project management, client relationship engagement, strategic technology planning with the administration and client areas, budgeting and planning, IT-related procurement, personnel administration and professional development of the IT staff, and process improvement and policy management.
Responsibilities & Essential Functions:
- Team Leadership
- Participate in overall IT Division management. Lead your direct
reports and units' staff via team leadership and direction,
mentoring/coaching, training, and performance reviews were
applicable.
- Participate in overall IT Division management. Lead your direct
reports and units' staff via team leadership and direction,
mentoring/coaching, training, and performance reviews were
applicable.
- Portfolio Management
- Oversee the successful, effective overall direction, management
and tracking of the portfolio of projects for the IT organization
in order to maintain and increase operational efficiency of IT and
the college and to ensure objectives and strategic goals are met in
accordance with the college's mission. Develop measurable project
goals and objectives, defining project tasks and resource
requirements and monitoring progress toward achievement of the
organizations project portfolio. Leverage the team of the Project
Management/Information System Specialist Office. Engage employees
within client areas (via the Technology Advisory Committee [TAC])
in the portfolio planning process, creating buy-in, advocacy, and
support for the portfolio.
- Oversee the successful, effective overall direction, management
and tracking of the portfolio of projects for the IT organization
in order to maintain and increase operational efficiency of IT and
the college and to ensure objectives and strategic goals are met in
accordance with the college's mission. Develop measurable project
goals and objectives, defining project tasks and resource
requirements and monitoring progress toward achievement of the
organizations project portfolio. Leverage the team of the Project
Management/Information System Specialist Office. Engage employees
within client areas (via the Technology Advisory Committee [TAC])
in the portfolio planning process, creating buy-in, advocacy, and
support for the portfolio.
- Client Relationship Management
- Ensure divisional teams are providing appropriate relationship
management support to their client areas within the active IT
portfolio. Co-manage liaison activities (communications, points of
contact, oversight of delivery of services, etc.) with the AVP of
Education and Enterprise Services to ensure members of college
divisional units are assigned to and communicating and coordinating
effectively with their designated IT client-support areas. Deliver,
promote and advocate IT Services for the college through divisional
meetings and relationships/interactions with client liaisons and
representatives. Track and facilitate/expedite progress towards
each client division's technology objectives. Write and distribute
college-wide communications from the IT Division, including
scheduled, non-scheduled and emergency notifications, as
needed.
- Ensure divisional teams are providing appropriate relationship
management support to their client areas within the active IT
portfolio. Co-manage liaison activities (communications, points of
contact, oversight of delivery of services, etc.) with the AVP of
Education and Enterprise Services to ensure members of college
divisional units are assigned to and communicating and coordinating
effectively with their designated IT client-support areas. Deliver,
promote and advocate IT Services for the college through divisional
meetings and relationships/interactions with client liaisons and
representatives. Track and facilitate/expedite progress towards
each client division's technology objectives. Write and distribute
college-wide communications from the IT Division, including
scheduled, non-scheduled and emergency notifications, as
needed.
- Oversight of Project Management and Project
Management/Information System Specialist Office
- Oversee and manage projects either directly or via the Project
Management/Information System Specialist Office staff using the
full Project Management Life Cycle including appropriate approvals
to initiate a project per IT Governance Procedures, scope
definition in collaboration with client areas and appropriate IT
teams, direct management or PM/ISSO team management of projects,
resourcing required project needs (time, budget, staffing,
equipment, etc.), detailed work plan management and development,
consensus building for the project schedule with client area
management and IT staff, establishment of a project governance
structure to oversee project scope and potential changes to scope,
project kick-off orientations, execution of the project according
to the plan and FITs IT SDLC, identification of the objectives and
measures upon which the project will be evaluated, buy versus build
decisions, progress monitoring of the project to ensure success,
delivery of the project on time, within budget, and at the required
level of quality, post-project lessons learned and quality
assurance reviews, establishment of a communication schedule to
update stakeholders throughout the Project Management Life Cycle,
coordination with the finance/budget teams regarding any project
procurement needs, approval and monitoring of all budgeted project
expenditures, and client feedback/evaluation to ensure client
satisfaction.
- Oversee and manage projects either directly or via the Project
Management/Information System Specialist Office staff using the
full Project Management Life Cycle including appropriate approvals
to initiate a project per IT Governance Procedures, scope
definition in collaboration with client areas and appropriate IT
teams, direct management or PM/ISSO team management of projects,
resourcing required project needs (time, budget, staffing,
equipment, etc.), detailed work plan management and development,
consensus building for the project schedule with client area
management and IT staff, establishment of a project governance
structure to oversee project scope and potential changes to scope,
project kick-off orientations, execution of the project according
to the plan and FITs IT SDLC, identification of the objectives and
measures upon which the project will be evaluated, buy versus build
decisions, progress monitoring of the project to ensure success,
delivery of the project on time, within budget, and at the required
level of quality, post-project lessons learned and quality
assurance reviews, establishment of a communication schedule to
update stakeholders throughout the Project Management Life Cycle,
coordination with the finance/budget teams regarding any project
procurement needs, approval and monitoring of all budgeted project
expenditures, and client feedback/evaluation to ensure client
satisfaction.
- IT Financial Management
- Oversee the Budget, Procurement, and Personnel [BPP] unit, led
by its director. Provide leadership input to the IT budgeting and
planning process; monitor progress and changes and keep senior
leadership team abreast -- partnering with the BPP director -- of
the organization's financial status regularly. Oversee yearly
Critical Needs Requests as well as any BPP projects in partnership
with the BPP unit director. Provide coverage for budget or
procurement daily tasks in the absence of the BPP unit
director.
- Oversee the Budget, Procurement, and Personnel [BPP] unit, led
by its director. Provide leadership input to the IT budgeting and
planning process; monitor progress and changes and keep senior
leadership team abreast -- partnering with the BPP director -- of
the organization's financial status regularly. Oversee yearly
Critical Needs Requests as well as any BPP projects in partnership
with the BPP unit director. Provide coverage for budget or
procurement daily tasks in the absence of the BPP unit
director.
- IT Personnel Administration
- Provide updates to the VP/CIO on highly sensitive and
confidential personnel matters. Work with Human Resources to ensure
all required documentation is prepared and filed. Monitor timely
submission of performance appraisals. Manage and ensure all IT
staff comply with all college initiatives. Manage and work with
direct reports to create spreadsheets and logs for quantifiable
information that is presented to leadership (e.g., time sensitive
info, job description data, management of vacation days, attendance
tracking). Develop employee performance plans that are aligned with
and support organizational goals. Collaborate with IT staff to
manage conflict resolution with regard to priorities, resources and
department needs by demonstrating crucial conversation skills.
Tackle difficult issues and defuse tense situations to find common
ground. Lead/work closely with BPP Director to oversee personnel
administrative functions within the Division to ensure efficient
and consistent operations and supplies. Lead/oversee professional
development of IT staff in partnership with Human Resources.
Oversee the onboarding/offboarding process for IT staff as per SOP
and HR policy. Collaborate with the Director of Space Planning on
all moves and space allocations within the Division. Maintain the
accuracy of IT divisional job descriptions, including oversight of
job task changes and overall management and maintenance of the IT
division's job description database. Provide coverage for IT
personnel administration daily tasks in the absence of the BPP unit
director.
- Provide updates to the VP/CIO on highly sensitive and
confidential personnel matters. Work with Human Resources to ensure
all required documentation is prepared and filed. Monitor timely
submission of performance appraisals. Manage and ensure all IT
staff comply with all college initiatives. Manage and work with
direct reports to create spreadsheets and logs for quantifiable
information that is presented to leadership (e.g., time sensitive
info, job description data, management of vacation days, attendance
tracking). Develop employee performance plans that are aligned with
and support organizational goals. Collaborate with IT staff to
manage conflict resolution with regard to priorities, resources and
department needs by demonstrating crucial conversation skills.
Tackle difficult issues and defuse tense situations to find common
ground. Lead/work closely with BPP Director to oversee personnel
administrative functions within the Division to ensure efficient
and consistent operations and supplies. Lead/oversee professional
development of IT staff in partnership with Human Resources.
Oversee the onboarding/offboarding process for IT staff as per SOP
and HR policy. Collaborate with the Director of Space Planning on
all moves and space allocations within the Division. Maintain the
accuracy of IT divisional job descriptions, including oversight of
job task changes and overall management and maintenance of the IT
division's job description database. Provide coverage for IT
personnel administration daily tasks in the absence of the BPP unit
director.
- Environment & Maintenance
- Maintain operational measures that balance business goals,
customer needs and satisfaction, and employee involvement,
development, and satisfaction at the IT Division. Oversee
facilities to ensure efficient and consistent operations. Oversee
building maintenance issues and relocation of IT staff.
- Maintain operational measures that balance business goals,
customer needs and satisfaction, and employee involvement,
development, and satisfaction at the IT Division. Oversee
facilities to ensure efficient and consistent operations. Oversee
building maintenance issues and relocation of IT staff.
- Training
- Manage divisional training/cross-training programs in
partnership with IT leadership to enhance professional development
and training to ensure that all staff are receiving adequate
training to have the necessary skills to keep their job knowledge
current.
- Manage divisional training/cross-training programs in
partnership with IT leadership to enhance professional development
and training to ensure that all staff are receiving adequate
training to have the necessary skills to keep their job knowledge
current.
- Operating Procedures & Policies
- Establish process improvement and policies to create a
proactive and planned approach to service delivery and enhanced
divisional performance. Collaborate with IT leadership to establish
policies across the division and within specific IT units as
needed. Create a team of cross-functional process owners to develop
the operational and strategic vision for policies and procedures
while considering the impact on organizational structures and
systems configurations.
- Establish process improvement and policies to create a
proactive and planned approach to service delivery and enhanced
divisional performance. Collaborate with IT leadership to establish
policies across the division and within specific IT units as
needed. Create a team of cross-functional process owners to develop
the operational and strategic vision for policies and procedures
while considering the impact on organizational structures and
systems configurations.
- Strategic Goals & Marketplace
Awareness
- Partner with the CIO and IT Leadership to facilitate organizational roadmapping with internal IT Leadership, FIT Divisional Leaders, SUNY Partners, and other 3rd Party Partners by leading and executing on the administration of IT roadmapping processes for the college. Develop and maintain on-going, documented strategic technology plans for each client area (plans developed in conjunction with the client area, IT executive management, and the administration).
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position. Detailed tasks and work instructions for this position are available upon request.
Requirements:
Minimum Qualifications:
- Bachelor's degree in the fields of business administration, information systems, computer science or related areas is required. A minimum of 12 years of relevant work experience can be substituted for the Bachelor's degree.
- Minimum of 5 years' experience managing a team that included project managers.
- Experience developing team members: performance reviews, goal setting, mentoring, training, etc.
Preferred Qualifications:
- Master's degree preferred.
- 8+ years working experience in IT project management showing career advancement as a project manager is preferred.
- Experience working for an IT Division and in a Higher Education institution is strongly preferred.
- Experience being a member of an IT leadership team and managing a divisional portfolio is strongly preferred.
- Solid technical background with understanding and/or hands-on experience in software development and web technologies is a plus.
- PMP certification is a plus.
Knowledge, Skills, & Abilities:
- Solid background in supporting ERPs such as Banner, PeopleSoft, or Oracle E-business suite.
- Significant experience leading buy versus build decision process.
- An understanding of union procedures with the ability to plan activities, set objectives, and align resources to generate results. Very strong working knowledge of Microsoft Office and Google Workspace; need sophisticated presentation and spreadsheet skills for decks, data analysis, spreadsheet work.
- A successful track record in setting priorities; organization and problem-solving skills which support and enable sound decision making.
- Excellent client-facing/communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
- Expert project planning and execution skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities.
- Excellent organizational, time and resource management skills that enable and support collaboration and relationship building with others.
- Excellent written, verbal, and presentation skills
- Excellent client-facing, team collaboration, and communication skills.
- Should be able to type well since work will include significant presentation, spreadsheet, and data analysis work in both Google Workspace and MS Office 365, especially in MS Excel and PowerPoint.
- Proven ability to multi-task and manage conflicting priorities in a fast-paced environment.
- Positive can-do attitude with ability to overcome obstacles by identifying options for management
Additional Information:
Please note all offers of employment are contingent upon successful completion of the background check process.
Salary
Salary: $120,000 to $145,000 per year; commensurate with experience and qualifications.
Work Schedule
Days/Hours: M-F, 9am-5pm, in person; work schedule subject to change based on needs of the department.
Benefits
The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives, and to help them prepare for their futures.
- Retirement Plans
- Health Care Plan and Dental Plan
- Employee Assistance Program
- Flexible Spending Account
- Commuter Benefit Plan
- FIT Tuition Exemption Program
- Paid Time Off (Vacation, Personal, Sick and Holidays)
- 4-day Summer Workweek
- Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program
For a full list of FIT benefits, visit our benefits webpage.
Pay Equity by State Employers
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
Visa Sponsorship
This position is not eligible for visa sponsorship by the Fashion Institute of Technology.
Equal Employment Opportunity (EEO) Statement
FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212 217.3360, titleix@fitnyc.edu.
Physical Requirements and Work Environment
The working conditions for this position will be primarily in an office space. The physical requirement for this position will require constant sitting, occasional standing, occasional bending, occasional walking, and occasional lifting 10 lbs. or less.
Application Instructions:
In order to considered for this position, please submit the following documents online:
- Resume
- Cover letter
- Unofficial transcript
- A list of three references with telephone numbers and email addresses
Returning Applicants - Login to your FITNYC Careers Account to check your submitted application materials.
Review of applications will begin immediately until the position is filled.
Please note that due to the volume of applications, we will not be able to contact each applicant individually.
Additional information about the Fashion Institute of Technology can be found at: http://www.fitnyc.edu.
Company
The Fashion Institute of Technology (FIT), State University of New York, is a premier institution for fashion, art, communications, business and technology. With name recognition around the world, FIT is an innovative center uniting more than 1,000 instructors and over 10,000 students to ensure academic and creative excellence on its Chelsea campus in Manhattan.. Providing an uncommon blend of practical experience and theory on a foundation of arts and sciences, FIT offers a wide range of affordable programs that foster innovation, collaboration, and a global perspective. FIT draws on its New York City location to provide a vibrant, creative environment for learning, exploration, and research. The college offers nearly 50 majors and grants AAS, BFA, BS, MA, MFA, and MPS degrees, preparing students for professional success and leadership in the new creative economy.
Occupying an entire city block in Chelsea, our vibrant campus presents the best of college life. Go just a little farther, and explore the best New York City has to offer. FIT/NYC—synergy!
At FIT, we live and breathe urban energy. We’re woven into the fabric of New York City. It’s not about the concrete (our campus has a lot!); it’s about the life, the passion, the vibe. You can see and feel it everywhere on campus.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert