Associate Director, Admissions

Job Description Summary

The Associate Director will provide leadership and direction on assigned programs and projects, ensuring that overall strategies and efforts align with and support the larger strategic vision, plans, and goals of the Offices of Admission and the Strategic Enrollment Management and Marketing (SEMM) unit. Serving on the first-year recruitment leadership team, the Associate Director will directly supervise FT Admission Counselors and/or Assistant Directors. This position will also develop and oversee training and professional development for admission staff to ensure knowledge, understanding, and excellent execution of projects or aspects of the work under the Associate Director’s purview. The position will be responsible for directing and evaluating assigned recruitment strategies and initiatives and will provide ongoing assessment, management, and recommendations for senior admission leadership. The position also includes responsibility for a geographic recruitment market and other general admission counseling duties such as application review, admission presentations, and admission special events.

The Associate Director of Admission for Events will provide leadership, vision, and direction for the Office of Admission regarding event programming. Directly supervising two full-time staff members, and leadership for all first-year recruitment staff for executing events, the Associate Director will assume responsibility for the successful planning and execution of all aspects of event programming. Utilizing data, demographic trends, industry best practices, and other forms of quantitative feedback, the Associate Director will continuously monitor and evaluate the effectiveness of Admission event strategies and practices to successfully recruit and enroll the brightest, best, and most diverse students to Miami’s Oxford campus. In addition, all positions are responsible for the understanding and upholding of Miami University’s and Enrollment Management and Student Success’ Diversity, Equity and Inclusion statements, values and goals. This campus-based, full-time position is located in Oxford, Ohio.

Job Description

Job Duties:

• Assume responsibility and accountability for all on-campus event programming related to recruitment and yield, including planning, execution, budget management, and meeting attendance and yield goals. Working with admission leadership, outline the direction and expectation for all on-campus recruitment and yield programming and events, training admission staff to ensure the implementation and employment of divisional standards related to first-in-class customer service. (25%)

• Assume responsibility and accountability for all off-campus event programming related to recruitment and yield, including planning, execution, budget management, and meeting attendance and yield goals. Provide leadership and vision for off-campus events focused on building and strengthening relationships with alumni, admitted students, and other key constituents and supporting the overall recruitment and yield strategies of the office, including Red Brick Roadshows, divisional receptions, and other events as appropriate. (25%)

• Actively participate in general admission activities, including admission territory management, recruitment travel, conducting presentations, reading applications, and counselor on duty shifts as assigned. (15%)

• Direct the compilation of data and statistics for reports, projections, and analysis pertaining to visits, events, and other programming. Utilize admission prospect and applicant data to create new event initiatives that align with the greater University strategic priorities and refine existing opportunities to align with stated goals. Utilize data analysis, benchmarking and research to ensure Admission event programming policies, procedures, and events are reflective of the nation’s and competitors’ best practices. (10%)

• Collaborate with the Enrollment Marketing and Communication team to ensure that all facets of the event strategy employ an integrated approach with respect to technology, communication channels, and messaging. Monitor, evaluate, and improve effectiveness of communication strategies. (10%)

• Directly supervise two assistant directors dedicated to event responsibilities, and co-lead visits and events meetings. (5%)

• Oversee coordination of special events focused on increasing Miami’s reputation among high school counselors, including the Advisory Board, MU/UD counselor tour, counselor luncheons, state organization-sponsored events,  and other events as appropriate. (5%)

• Other duties as assigned. (5%)

Minimum Qualifications:

Bachelor’s Degree with a minimum of three years of experience in admission, higher education, or a related field. 

Required knowledge, skills, and abilities:

• Candidates must be politically savvy and diplomatic.
• Possess exceptional written and oral communication skills, have a proven record of developing relationships and building rapport with internal and external constituencies, and demonstrate the ability to successfully manage a staff to ensure a climate of collaboration and teamwork, while encouraging professional development and continued improvement at the same time. 
• Must be able to provide leadership and mentoring, but work independently and handle multiple tasks simultaneously, as well. 
• Must be familiar with contemporary recruitment strategies, national demographic trends, and current research in the admission field.
• Demonstrated knowledge and experience with computer systems and various software applications, including Microsoft Office
• Ability to perform overnight travel; valid driver's license.

Preferred Qualifications:

• Master’s Degree and five years of experience in admission, higher education, or a related field. 
• Experience working with data for the purpose of strategic decision-making. 
• Familiarity with Slate and working with other relational databases. 
• Supervisory experience

Required Application Documents

Resume and cover letter