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Specialist, Completions

Employer
Guilford Technical Community College
Location
Jamestown, North Carolina, United States
Salary
Competitive Salary
Date posted
Jan 13, 2025
Posting Details

Position Information

Job Title
Specialist, Completions

Status
Regular

Full Time/Part Time
Full-time

Location
Jamestown Campus

Job Description

At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.

Working closely with other members of the Records Office Processing Team, the Completions Specialist coordinates multiple completion related initiatives including proactive degree auditing, Guided Pathways, FinishFirstNC, and Reverse Transfer programs; serves on the Graduation Committee and assists with all aspects of Commencement; works collaboratively with Division Chairs, Department Chairs, Program Directors, and Faculty Coaches by providing data to enhance retention and completion; provides training as needed to staff and faculty; serves as the Records Office representative to the Curriculum Committee; acts as a resource for the academic divisions regarding degree audits and NC Curriculum Standards; attends and participates in staff meetings; serves on teams and committees as assigned; attends training and professional development as required; and participates in projects.

Min Salary
$51,292.31

Mid Salary
$57,703.85 - We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience.

Duties/Functions

Difficult Challenges

Contacts

Education Required

Bachelor’s degree from an institutionally accredited post-secondary institution

Education Preferred

Master’s degree from an institutionally accredited post-secondary institution

Experience Required
  • 3-5 years’ experience in College or University setting in an Advising or Records Office
  • Experience with Reverse Transfer Procedure
  • Experience with an integrated student information system, e.g., Ellucian Colleague, Banner or Jenzabar
  • Experience with Microsoft Excel at the intermediate level
  • Experience with degree auditing processes and procedures for processing applicants for graduation
Experience Preferred
  • 5+ years’ experience in a College or University setting in an Advising or Records Office
  • Experience using Ellucian Colleague
  • Experience with Microsoft Excel at the advanced level
  • Experience with Microsoft Access at the introductory level
  • Imaging software experience
  • Experience creating and producing reports using Entrinsik Informer
KSA Required
  • General knowledge and support of the community college system and philosophy of comprehensive community college
  • Knowledge of FERPA
  • Strong analytical and problem-solving skills
  • High levels of accuracy, confidentiality, and trustworthiness
  • Strong written and oral communication abilities and human relations skills
  • Excellent interpersonal skills in the areas of collaboration, team participation, creative problem-solving, conflict resolution, group planning, and decision-making processes
  • Strong project management skills coupled with the desire to work collaboratively with others
  • Ability to work with minimal supervision
  • Proficiency in MS Excel and Word at the intermediate level
KSA Preferred
  • Ability to communicate in Spanish
  • Proficiency in MS Excel and Word at the advanced level
Department/Job Specific Requirements

Ability to work a flexible schedule as determined by the supervisor to cover the necessary hours. Registration, graduation, and other heavy work periods will require additional hours. Evening and weekend work may be required.

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:
  • Ethics
  • Safety/Shooter on Campus
  • Personal Information Protection Training ( PIP )
  • Anti-Discrimination/Harassment & Title IX
  • Other training may be required as determined applicable.
Physical Demands

Posting Type
Staff

Posting Detail Information

Posting Number
2025-004-REG

Open Date
01/13/2025

Close Date
02/12/2025

Open Until Filled
No

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree or higher degree from an institutionally accredited post-secondary institution?
    • Yes
    • No
  2. * Do you have 3 or more years' experience in a College or University setting in an Advising or Records Office?
    • Yes
    • No
  3. * Do you have experience with Reverse Transfer Procedure?
    • Yes
    • No
  4. * Do you have experience with an integrated student information system, e.g., Ellucian Colleague, Banner, or Jenzabar?
    • Yes
    • No
  5. * Do you have experience with Microsoft Excel at the intermediate level?
    • Yes
    • No
  6. * Do you have experience with degree auditing processes and procedures for processing applicants for graduation?
    • Yes
    • No
Documents Needed To Apply
Required Documents
  1. Transcripts
Optional Documents
  1. Resume
  2. Cover Letter
  3. Other


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