Student Services Manager I

Student Services Manager I


Location:
Open Date:

Description

WELCOME TO CLEMSON!

Clemson is calling...are you ready to answer the call?

One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others.

Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.

So,... are you ready?

JOB SUMMARY:

Directs and manages undergraduate student services programs at the departmental level. Plans, designs, creates and administers an advising program for students that meets the college's long-term goal of creating an excellent education and extraordinary experience. Advises and supports undergraduate students to aid in timely and successful degree progress. Assesses student needs and identifies and refers students to resources. Develops and implements student programs to support retention and engagement. Other duties as assigned.

JOB DUTIES:

20% - Essential - Supervision: Manage the work of others, including hiring, training, developing, and monitoring the performance of departmental advisors and/or registration coordinators. Supports direct reports with troubleshooting of complex issues. Keeps current on the latest research, analysis methods, and national trends. Advocates to incorporate best practices to position the department at the forefront of advising

30% - Essential - Academic Progress: Advises and counsels students on academic progress. Advises and counsels students on University and departmental policies, major selection, engagement opportunities, and personal development to help students understand expectations and requirements.
Identifies student issues and refers students to other campus resources as needed. Serves as a key resource to faculty and administrative officers regarding student information and policies.

40% - Essential - Program Coordination: Plans and organizes student centered initiatives, programs, or events (e.g. awards dinners, graduate receptions, prospective graduate student campus visits). Maintains schedule, manages logistics, recruits participants for initiatives, communicates and reports on program outcomes. Attends relevant meetings and serves as a liaison for the department.

10% - Essential - Service: Participates in departmental, College, and University wide initiatives related to advising and student success by providing staff support, knowledge, and expertise to ensure a successful program. Assists with College recruiting and engagement programming as needed.

MINIMUM REQUIREMENTS:

Education: 1st Bachelor's Degree - Experience in student services programs.
Work Experience: 0+ years

RESPONSIBILITIES

JOB KNOWLEDGE
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations

SUPERVISORY RESPONSIBILITIES
Supervises Work of Others - Supervises work of others and may offer recommendations for hiring, termination and pay adjustments but does not have responsibility for making these decisions.

BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

PHYSICAL REQUIREMENTS:

15% - Stand for prolonged period
70% - Sit (stationary position) for prolonged period
15% - Walk or move about
90% - Communicate, converse, give direction, express oneself
20% - Move, transport, raise or lower
50% - Perceive, observe, clarity of vision

WORKING CONDITIONS:

No Work Conditions

WORK SCHEDULE:

Standard Hours: 37.5

COMPENSATION INFORMATION

Expected Salary Range: ($ 46,655.00 - $ 49,000.00)




Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

ESSENTIAL PERSONNEL LEVEL

Normal Operations

Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

JOB LOCATION:

Clemson, SC

APPLICATION DEADLINE:

January 16, 2025 at 11:59 PM (EST)

MILITARY AND VETERAN:

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

CLOSING STATEMENT:

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.

Qualifications


Application Instructions


For more information and to apply, visit https://jobs.clemson.edu/psc/ps/JOBS/EXT/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=109499&PostingSeq=1

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