Junior Systems Administrator

Description

Job Summary
The Junior Systems Administrator is responsible for supporting the College’s server infrastructure by assisting in day-to-day maintenance, troubleshooting, and ongoing learning and development. The role involves a mixture of break/fix tasks, responding to service tickets, and participating in long-term projects such as server decommissioning and directory services cleanup. The Junior Systems Administrator will also assist in maintaining systems-related documentation and following standard operating procedures (SOPs). This is a junior position with the expectation that the Systems Team will provide training and guidance to help develop the skills of the individual. This is an on-site position.

Minimum Qualifications

● Education: Either a degree in a technical discipline with demonstrated understanding of the job requirements concepts, or a combination of relevant technical education with 2 years of experience.
● Basic understanding of server concepts, including Windows Server, Ubuntu, and Active Directory management.
● Experience in basic troubleshooting of IT infrastructure systems, including file sharing, permissions, and server configurations.
● Familiarity with scripting languages like Powershell and Bash/YAML, or a strong willingness to learn.
● Demonstrated ability to perform first-level triage for system issues and escalate appropriately.
● Year 1 Expectation of Growth
● Gain basic proficiency with Windows Server (2016–2022) and Ubuntu server environments.
● Achieve A+ and ITIL certifications.
● Develop Powershell and Bash scripting skills for automation and troubleshooting tasks.
● Acquire a solid grasp of Active Directory services, including group policy and object management.
● Year 2:
● Attain Server+ certification.
● Master more advanced systems concepts, such as certificate management and patch deployment automation.
● Assist with larger infrastructure projects, such as DNS/DHCP cutovers, by performing audits and cleanup tasks.

Core Competencies
● Education: Either a degree in a technical discipline with demonstrated understanding of the job requirements concepts, or a combination of relevant technical education with 2 years of experience.
● Basic understanding of server concepts, including Windows Server, Ubuntu, and Active Directory management.
● Experience in basic troubleshooting of IT infrastructure systems, including file sharing, permissions, and server configurations.
● Familiarity with scripting languages like Powershell and Bash/YAML, or a strong willingness to learn.
● Demonstrated ability to perform first-level triage for system issues and escalate appropriately.

Disclaimer
The description above represents the most significant duties of this position but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned.

Additional information:
This is a full time, exempt level position with a salary range of $60,000-$63,000 . The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:

• 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)
• Condensed summer 4-day work week
• Tuition & Education benefits
• Wellness programs & ongoing Training and Development opportunities
• Generous paid time off

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits

APPLICATION INSTRUCTIONS:
Please attach a cover letter addressing the position requirements along with your resume.
In your cover letter please address how your work might support the College's commitment to inclusive excellence ( https://aspire.holycross.edu/inclusive-excellence ) . Please provide examples of how you have integrated diversity, equity, inclusion and belonging into your past work. For more information, please visit http://holycross.edu/diversity .
Review of applications will begin as received and continue until the position has been filled.
The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Merrilee Grenier, Senior Associate Director of Employee Relations and Legal Compliance, for questions or to request an accommodation via email at [email protected] , or by calling 508-793-3957.