Coordinator, Printing & Mailing Services

Job Vacancy Announcement

Position Information

Position Title

Coordinator, Printing & Mailing Services

Position Type

Department

AUXILIARY SRVS AND EVENT MGMT

FLSA

Non-Exempt

Union/Non Union

Non Union

Full Time or Part Time

Full Time

Grade

12

Salary Range

Hiring Salary Range

$56,316-$61,947/Annually

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

The position will provide customer service at the desk and facilitate all incoming and outgoing mail and package shipping/receiving with multiple service providers. The position also coordinates internal print projects for campus constituents including administrative offices, faculty, and student groups. Responsible for producing print jobs, maintaining printing equipment, managing and supervising print shop and mail room staff in the absence of the manager.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• Associates degree or equivalent formal training certification in related field.
• Three years of job experience in offset and/or digital printing.

Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

• Coordinate Print Services including intake, production, and distribution of jobs as requested by faculty, staff, and students, within expected timelines.
• Receive and process all incoming and outgoing mail in compliance with all regulatory and business requirements. Includes daily, bulk, ad hoc, and time-sensitive mailings.
• Answer the main and internal phone lines in a prompt, professional, and friendly manner; route calls and answer routine questions; greet and check in all guest and visitors following established safety and security guidelines; report any safety issues or concerns immediately.
• Undertake and complete special projects and other assignments at the request of the director or the dean.
• Facilitate daily /weekly inter-campus and extension centers mail shuttle with delivery staff.
• Maintain the mail and production rooms and shared workstations in a clean and orderly manner.
• Draft, maintain and use operating instructions and tools needed to support department activities and ensure compliance with all regulations
• Supervises and evaluates Mail Clerk, Delivery Driver Mail Clerk and all assigned printing and mailing staff.
• Assist with new hire training by having new hires shadow and observe, in accordance with training guidelines and protocols.
• Attend and actively participate in daily, weekly, and monthly department meetings, trainings, and coaching sessions.
• Identify issues, trends, and opportunities to improve efficiency and/or quality, or to better assist departments, as well as general departmental questions/concerns; report relevant information to management.
• Maintains up-to-date knowledge of all software and digital equipment under the printing and mailing centers control
• Maintains supplies for the printing and mailing center, including all copier supplies under contract
• Performs maintenance on equipment.
• Performs related work as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Extensive knowledge in the production of offset and digital print jobs
• Knowledge of papers and grain directions
• Knowledge of using folding machines, cutters, drills, collators, copiers and printing equipment
• Knowledgeable of USPO postal regulations and mail handling to ensure timeless of delivery to and from the campus
• Ability to communicate well with the college community and peers
• Flexibility and the ability to think independently are essential as is the willingness to perform physical work such as carrying and delivering mail/print products and services to extension centers due to the broad nature of this function, coordinators work in a fast-paced, stressful environment filled with unexpected interruptions and challenges

Job Requirements

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. Significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS

• Able to lift 50 lbs. or more.
• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview

Is Background Check Required?

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

No

Posting Detail Information

Posting Number

PGCC220911/12

Open Date

01/09/2025

Close Date

02/09/2025

Open Until Filled

No

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

• This position is eligible for overtime and shift differential pay
• This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage

Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Do you have an Associates degree or equivalent formal training certification in related field?
   • Yes
   • No
2. * Do you have three years of job experience in offset and/or digital printing?
   • Yes
   • No
3. * Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.
   • Yes
   • No
4. * How did you hear about this employment opportunity?
   • HERC
   • HigherEd Jobs
   • Hispanic Outlook
   • Indeed
   • Personal Referral
   • PGCC Website
   • Social Media (LinkedIn, Twitter, Facebook)
   • The Chronicle of Higher Ed
   • The Washington Post
   • Other: Please indicate below
   • Educause
5. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents