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Program Manager

Employer
Phillips Exeter Academy
Location
Exeter, New Hampshire, United States
Salary
Competitive Salary
Date posted
Jan 8, 2025

Job Details



REPORTS TO: Associate Director of Alumni Relations and Strategic Planning

SCHEDULE: Full-time, 12 months/year. Schedule may vary according to departmental and Academy needs. Nights and weekends as required. Ten percent domestic travel to support events and cultivate volunteers.

Pay Group

Type

Status

Fiscal Year Weeks

Class

Department

Location

SemiMo (Salaried)

Regular

Full-Time

Full year (52 weeks)

Staff

Institutional Advancement-Alumni Relations

Hybrid/Remote

Job Responsibilities
  • Supports activities across the team that advance the department’s mission; independently manages select virtual, regional and campus programs as assigned (e.g., regional receptions, on campus programs, student programs, reunions).
  • Assists with management of Alumni Relations profile on Instagram, including content creation and copywriting.
  • Negotiates with vendors to provide best value for services rendered on behalf of the Academy.
  • Develops and deploys best practices for regional and campus events.
  • Recruits, trains, supervises, steward alumni volunteers and staff to meet programmatic objectives.
  • Basic video editing of our virtual program videos.
  • Builds rapport and effectively communicates key messages to alumni through visits on and off campus.
  • Partners with campus stakeholders to support Institutional Advancement and the Academy.
  • Relationship management of faculty, staff, and alumni to execute strategic events and programming.
  • Serves as regional events management support for Alumni Relations. Duties include travel and event material preparation, nametags, invitations/reminders, and confirmations.
Knowledge, Skills and Competencies
  • Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
  • Strong interpersonal skills with ability to develop and maintain collegial relationships.
  • Excellent communication (written and verbal) skills.
  • Demonstrated ability to work with students by building trust and credibility.
  • Excellent analytical and problem-solving skills as well as a strong customer focus.
  • A strict adherence to confidential policies is required.
  • Ability to work independently and manage multiple priorities and deadlines simultaneously.
  • Proficient in MS Office, Facebook, Instagram, LinkedIn and other social media.
  • Willingness and ability to learn additional applications as needed.
  • High degree of organizational skills with the ability to be flexible and multi-task with accuracy.
  • Ability to follow verbal and written directions, always maintain a professional demeanor and restraint, including stressful situations.
  • Demonstrated commitment to serving the needs of a diverse and inclusive community with diplomacy and tact.
  • Working knowledge of Photoshop and InDesign or other design tools.
Direct/Indirect Reports

Responsible for overseeing and stewarding alumni volunteers.

Position Requirements

Education
  • Bachelor’s degree preferred.
Experience
  • 5+ years’ experience in alumni relations, donor relations, event planning, sales and marketing, or related fields required.
  • Experience working in an educational setting preferred.
Additional Requirements
  1. Successfully complete a criminal background check (reviewed every 5 years).
  2. Clean Driving record (reviewed annually) .

Company

Phillips Exeter Academy

Phillips Exeter Academy, co-founded by John and Elizabeth Phillips in 1781 who believed every student should have access to the very best education, embraces the ideals of both goodness and knowledge.

Phillips Exeter Academy is located in Exeter, a southern New Hampshire town settled by European colonists nearly 400 years ago.

The Academy campus, set in the town's village, is divided by the three principal streets of the community, creating a walkable atmosphere. Dormitories and dining halls are easily accessible from classrooms and other facilities like the student center, library, art gallery, theater, and athletic buildings and fields. Downtown stores and restaurants, as well as a riverside pathway, are just off campus.

Now a coeducational residential school with more than 1,000 high school students from the U.S. and 33 foreign countries, Exeter has a centuries-old tradition of academic excellence and a commitment to empowering Exonians to find their place in the world.

We are a community that celebrates curiosity and cultivates potential. With a student-to-teacher ratio of 5:1, more than 450 courses in 18 subject areas, and the opportunity to study on five continents, Exeter provides unparalleled opportunities for discovery and exploration, of both self and subject matter.

At Exeter, employee development will focus on nurturing careers and providing opportunities for professional growth. All employees will be given clear expectations and will be expected to perform their job responsibilities with proficiency and an appreciation of the importance of their responsibilities and a commitment to excellence. Employees seeking to develop skills and experiences in order to grow and take on new responsibilities will be supported as appropriate. Employees are entitled to clear, honest and timely feedback on the performance of their responsibilities, and will be held accountable for acting on such feedback where a need for improvement has been identified.

Employee engagement is focused on building connection and supporting the well-being of all employees. Our goal is for employees to feel connected to our community as a whole, that their work has meaning and impact, and that they are appreciated for the work that they do. Employee voice is encouraged and agency is attained through open channels of communication and engagement that support the success of the Academy. The Academy seeks to be a best place to work where all adults have a strong sense of belonging and inclusion, and where there is a common understanding of what it means to do things with a commitment to excellence, personal growth, accountability to oneself and others, respect, gratitude, humility and generosity of spirit.

Compensation and Benefits packages should attract a high performing and diverse workforce — employees who are committed to the mission and values of the school and have the skills necessary to succeed. Our compensation and benefits should be highly competitive with comparable markets. Benefits should be relevant, flexible and contribute to attracting and retaining employees of the highest talent. Our compensation structures should be transparent, clearly communicated and have the flexibility to recognize outstanding performance.

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