Office Support Associate - Part Time

Description

Governors State University is seeking to hire a Part-Time Office Support Associate for the Family Development Center (FDC) to provide overall office support and coordination for the front office and file system of the FDC. Assures patrons are greeted promptly, the phone is answered courteously and that files are maintained in an orderly fashion.

Essential Responsibilities

50% -- Front Desk/Reception:
1. Maintains a system in the front office to assure patrons are greeted promptly.
a. Monitors front door access.
b. Creates and Maintains sign-in/out lists.
c. Assures the phone is answered promptly, courteously, and correctly.
d. Answers questions and gives out appropriate amount of information in person and over the phone.
e. Checks messages on the phone and relays them as needed.

2. Maintains overall awareness of Family Development Center activities.

3. Markets the center; maintains adequate supply of enrollment packets.

4. Receives and distributes mail; opening general items, responding accordingly.

5. Responsible for maintaining the neatness of the reception desk and front office waiting area and follows a disinfecting schedule.

6. Assist Administrative team with special projects such as data entry, filing, making copies and faxing, and taking payments from parents using the credit card terminal.

30% -- Recordkeeping/Filing:
7. Makes copies of original documents and replenishes as needed.
8. Files paperwork where needed, when necessary.

20% -- Other:
Helps as needed in other areas of the FDC.

Hourly Wage: $15.53
THIS IS A PART TIME POSITION - 50% = 18.75 hours weekly
(This is an union position.)

Required and Preferred Qualifications

Minimum Qualifications:

1. High school diploma or equivalent.
2. Any one or combination totaling eighteen (18) months from the categories below:
   1. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
   2. Work experience performing office/clerical activities, including the use of computer systems.

Preferred Experience:
• Associate's degree.
• Familiarity with Child Plus and Child and Adult Care Food Program (CACFP).
• Experience in a childcare setting.

REQUIRED ATTACHMENTS:
1. High School Diploma/GED (you may provide a copy of your college/university transcript in place of a high school diploma or GED).
2. Illinois driver's license or state ID for proof of Illinois residency.
3. Resume.
4. List of four (4) professional references.

Supplemental Information

DOCUMENTATION REQUIREMENT:

For consideration, applicants are required to attach the following:

1: All College/University Transcripts.

2: Online Application – Must be fully completed, include all dates of employment, employment status (full-time or if part-time, include percentages), job duties and responsibilities (full details).

3: Cover Letter.

4: Resume.

5: A list of three Professional References (We will only contact your references if you are a finalist).

RESIDENCY REQUIREMENT:

Illinois residency required at the time of the application.

CREDENTIAL ASSESSMENT EXAM DETAILS:

This vacancy involves a Credential Assessment Examination which consist of a review and rating of the applicants Education, Experience, Licenses, and other qualifications. Applicants are required to provide electronic documentation as listed above to verify that the minimum qualifications for this position have been met.

VETERAN’S PREFERENCE POINTS:

Veterans may be eligible to receive additional points on a passing final examination score. To determine eligibility, submit one of the following documents to the Department of Human Resources: 1: Department of Defense – DD214 / DD215 2: National Guard – NGB22 Form 3: Discharge Orders 4: Reserves – DD256 Discharge Certificate

Note: Documentation must be received by the closing date of this posting.