Multimedia Support Specialist I

Posting Details

Position Information

Job Title
Multimedia Support Specialist I

Posting Number
S1468P

Pay Range

The compensation for this appointment will range from $26.50 to $30.00 hourly and reflects what California Baptist University reasonably expects to pay for this staff appointment. Actual compensation may vary based on the qualifications and experience of the applicant, as well as market conditions. In addition to wages, CBU offers a robust suite of employee benefits.

Position Summary Information

Summary

Under the direction of the Assistant Director of Multimedia Services, this person will work alongside ITS staff in supporting technologies across areas of classrooms, conference rooms, HelpDesk, accessibility compliance, and training. Maintains integrity of audiovisual (A/V) equipment. Works closely with university departments to ensure satisfaction on installation and equipment usage. Trains student workers, faculty, and staff in AV technologies across campus.

Essential Duties and Responsibilities

Other duties may be assigned.

1. Work with Assistant Director of Multimedia Services to install and maintain audiovisual equipment.
2. Assist with implementation of classroom and lab multimedia equipment refresh to include projection Systems, LCD / LED, interactive boards, sound systems, a/v mixers, video conferencing, digital signage, video production, document cameras, and lecterns/podiums.
3. Work with IT staff to oversee enterprise systems in support of multimedia technology.
4. Create and maintain documentation, procedures, training, and schedules for classroom equipment.
5. Assist in creating and managing area resources and schedules as well as training for faculty, staff, and student employees in the use of multimedia technologies.
6. Take lead on installations under the guidance of the Assistant Director in function and cleanliness.
7. Maintain fluency and understanding of multimedia system products and connected applications including functionality, capability, security, and best practices.
8. Interface and communicate with customers as needed and assist in developing customer-centric and service-oriented culture.
9. Maintain current knowledge of relevant multimedia technologies through certification and online training.
10. Maintain relevant documentations to track inventory and service calls.
11. Assist in daily operations of classrooms, labs, and conference rooms.
12. Follow appropriate guidelines and procedures for multimedia technology use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Other Knowledge Skills and Abilities

OTHER SKILLS AND ABILITIES : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
• Knowledge of multimedia equipment including a/v mixers, amplifiers, microphones, digital projection systems, LED / LCD technologies, screens, video conferencing, sound dynamics, video production, digital signage, multimedia furniture, and installation/engineering best practices.
• Knowledge of TCP /IP networks.
• Skill in the use of personal computers and related software applications (PCs & MACs).
• Ability to read and write at a level appropriate to the duties of the position.
• Ability to coordinate and organize meetings and/or special events.
• Ability to interpret instruction needs and translate those needs to multimedia solutions.
• Ability to create, compose, and edit written materials.
• Ability to use a/v facilities and equipment.
• Ability to understand classroom/lab accessibility issues.
• Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff, and student body.
• Ability to resolve customer complaints and concerns.
• Ability to investigate and analyze information and draw conclusions.
• Ability to gather data, compile information, and prepare reports.
• Strong organizational skills and detail oriented.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and sit; and requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. Requires visual acuity to read words and numbers; and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards.

Education and/or Experience

Bachelor’s degree from four-year college or university in a business or technology related degree; or three years related experience and/or training; or equivalent combination of education and experience

Posting Detail Information

Open Date

Remove from Web

Open Until Filled
Yes

Special Instructions to Applicants

Nondiscrimination Statement

State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.

Quick Link to Posting
https://jobs.calbaptist.edu/postings/8917

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you a Christian?
   • Yes
   • No
2. * Do you attend church regularly?
   • Yes
   • No
3. If no, please explain (required):
   
   (Open Ended Question)
   
   
4. * Are you both familiar with and not in conflict with the fundamental doctrines and practices of the California Southern Baptist Convention as stated in the Baptist Faith and Message dated June 14, 2000? (Please see above link for more information)
   • Yes (I am familiar and not in conflict)
   • No (I am in conflict or not familiar)

Applicant Documents
Required Documents Optional Documents

1. Resume
2. Cover Letter
3. Letter of Reference 1
4. Letter of Reference 2
5. Other Document
6. Other Document 2