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Director of Residential Facilities Operations

Employer
University at Buffalo
Location
Buffalo, New York, United States
Salary
Competitive Salary
Date posted
Jan 9, 2025
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Job Details

Posting Details

Position Information

Fiscal Year
2024-2025

Position Title
Director of Residential Facilities Operations

Classification Title
Senior Staff Associate

Department
Residential Facilities

Posting Number
P250012

Posting Link https://www.ubjobs.buffalo.edu/postings/55085

Employer
State

Position Type

Professional Appointment Term
Term

Salary Grade
SL5

Posting Detail Information

Position Summary

Campus Living is accepting applications for the Director of Residential Facilities ( FPMO – Facilities Planning and Management Officer). In this role, you will lead a dynamic and diverse team that seeks to provide safe, attractive, and well-functioning facilities. You will direct the operation and maintenance of the residential physical plant, encompassing more than 2.5 million square feet of space over two campuses. The University at Buffalo annually houses just under 8,000 undergraduate and graduate students in 13 residence halls and 5 apartment complexes.

As a senior leader, the functional areas of responsibility within the housing team include building maintenance, custodial services, emergency planning and contractor engagement and management. You are responsible for setting employee and/or group goals, workforce planning, training and assessment. You will be expected to employ a variety of leadership strategies and interact consistently with housing management and staff, contractors, vendors, students, and parents. In this role, you will provide leadership for and supervision of approximately 3 direct reports staff, including Associate/Assistant Directors and Managers for custodial and maintenance. You will oversee an annual operating budget of approximately $18m.

Your responsibilities include:
  • Monitor quality of services provided through housing facilities management staff and contractors, focusing on safety, student learning, inclusion, sustainability, and customer satisfaction.
  • Contribute to long-term capital improvements, renovations, and new construction in support of the housing master plan.
  • Develop and oversee the implementation of policies and procedures related to the housing facilities management organization.
  • Direct administration of housing facilities budgets, including development, monitoring, and reporting.
  • Conduct research, benchmarking, and best practice analysis projects on various facilities-related topics.
Our team recognizes the advantages diverse perspectives and backgrounds brings to the workforce. We are particularly interested in candidates who share this value and will work to achieve the university’s goals of inclusive excellence.

About Student Life
As a member of Student Life, you will join service professionals, all driven by one shared set of values designed to help ensure students’ well-being, create a safe and supportive environment, and promote student success. In Student Life, growth is a shared passion. We aim for excellence, thinking big and going bold. We pursue our goals tenaciously while stewarding the student experience. We build communities and advance diversity in all forms. We encourage discovery and celebrate success.
Our team recognizes the advantages diverse perspectives and backgrounds bring to the workplace. We are particularly interested in candidates who share this value and will work to achieve the university’s goals of inclusive excellence.

Learn more: University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications
  • Bachelor’s degree is required.
  • A minimum of five years of progressive experience in facilities management, supervision, and administration in a medium to large complex organization.
  • A comprehensive understanding of building systems and mechanical equipment with respect to the engineering design and operation.
  • Demonstrated ability, or very strong potential to successfully integrate facilities management with the goals of a collegiate residential and educational environment intended to build community.
  • The ability to interact appropriately with a wide variety of constituents with diverse backgrounds and demonstrate cultural competence.
  • Strong experience in performance management and budget administration.
  • Candidate must also possess strong public speaking and presentation skills and have experience conducting assessment (benchmarking, KPIs, best practices, industry standards).
Preferred Qualifications
  • Bachelor’s degree is required.
  • A minimum of five years of progressive experience in facilities management, supervision, and administration in a medium to large complex organization.
  • A comprehensive understanding of building systems and mechanical equipment with respect to the engineering design and operation.
  • Demonstrated ability, or very strong potential to successfully integrate facilities management with the goals of a collegiate residential and educational environment intended to build community.
  • The ability to interact appropriately with a wide variety of constituents with diverse backgrounds and demonstrate cultural competence.
  • Strong experience in performance management and budget administration.
  • Candidate must also possess strong public speaking and presentation skills and have experience conducting assessment (benchmarking, KPIs, best practices, industry standards).
Physical Demands

Salary Range
$115,000 - $125,000

Additional Salary Information

Type
Full-Time

Campus
North Campus

Posting Alerts

Special Instructions Summary

Additional Information

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Is a background check required for this posting?
Yes

Background Check Notification
Employment in this position will be contingent on the university’s verification of credentials and any other information required by federal or state law, and University at Buffalo policies, including the completion of a criminal history check.

Contact Information

Contact's Name
Gary Thompson

Contact's Pronouns

Contact's Title
Director of Housing Operations

Contact's Email
gt24@buffalo.edu

Contact's Phone
716-645-3078

Posting Dates

Posted
01/08/2025

Deadline for Internal Applicants
01/22/2025

Deadline for External Applicants
02/06/2025

Date to be filled
04/01/2025

References

Number of References Required
3

Reference Cutoff Date

Instructions to Applicant

For more information, click the "How to Apply" button.

Company

 University at Buffalo

UB is New York’s largest public university, one of America’s leading research universities and a flagship in the SUNY system.

UB is a top 40 university in a top city in which to attend college, and with more than 1,300 acres across three unique campuses, there is always something new to explore. Regular shuttle service takes students between North Campus and South Campus, and the Downtown Campus is easily accessible by Metro Rail

Company info
Website

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