Director, Undergraduate Recruitment

Posting Details

Posting Summary

Job Title
Director, Undergraduate Recruitment

Division
Division of Enrollment Management & Student Success

Department
Office of Undergraduate Admissions & Recruitment

Work Status
Full Time

Position Category
Staff

FLSA
Exempt

Pay Range
Exempt

Salary Range
$100,000 - $130,000 / year

Fund Source
State Support

Job Summary

The Director of Undergraduate Recruitment plays a leading role in achieving the University’s enrollment goals by developing and implementing successful recruitment strategies for undergraduate freshman and transfer students, managing recruitment staff, collaborating closely with other EMASS offices, building and strengthening partnerships with internal and external partners, and collecting, analyzing, using, and reporting on admissions and enrollment data.

Job Duties

Recruitment

• Strategizes, develops, and implements a comprehensive annual and longer-term undergraduate recruitment plan in consultation with the AVP for EMASS, the Director of Admission Operations, and internal and external partners. Components of the plan will include but are not limited to, the following: development of an inquiry pool through the use of student search services, college fairs and high school visits, high school and community college relations, use of the web and emerging technologies, digital marketing and communication strategies, effective use of CRM technologies, campus visit programs, publications, and correspondence. Anticipates and plans for emerging issues related to student recruitment.
• Oversees the day-to-day execution of strategies and tactics to meet the University’s recruitment goals.
• Leads the planning and execution of high-impact strategies, events, and programs to attract and enroll a highly qualified, talented, and diverse student body. Participates directly in recruitment events and travel as needed.
• Manages the development of the prospect and inquiry pools, conversion, and yield aspects of the enrollment funnel and works closely with the Director of Admission Operations, who manages the funnel’s application processing and application review aspects.
• Works closely with the Director of Admission Operations to ensure optimal student experience throughout the recruitment, application processing and review, admission, and onboarding process.
• Supports the development and execution of the University’s financial aid leveraging strategy, working closely with the Director of Financial Aid, SVP for EMASS, and the AVP for EMASS in this effort.

Office Management

• Recruits, recommends for hiring, trains, manages, coaches, and evaluates recruitment personnel. Develops and maintains job descriptions for assigned positions. Plans direct and delegates work to assigned staff.
• Provides leadership for the professional development of staff as individual and team contributors to ensure high-quality staff performance. Cultivates a culture of collegiality, collaboration, and excellence.
• Regularly engages in professional development to remain current in the field, such as self-directed professional reading, networking with colleagues, and participating in conferences and trainings.
• Ensures that the Recruitment unit adheres to office, divisional, and institutional policies and procedures, federal and state regulations, and the ethical standards of NACAC and other professional associations. Establishes, implements, and evaluates office policies and procedures in consultation with the AVP for EMASS .
• Prepares and effectively manages the departmental budget.
  
  

Building and strengthening partnerships

• Proactively networks and collaborates with all levels of the university to build effective relationships that continuously enhance recruitment strategies and actions and ensure a superior experience for students at all stages of the recruitment process.
• Represents the Office of Undergraduate Recruitment and EMASS on university committees, task forces, special assignments, and at internal and external meetings as needed.
• Partners with the Office of Alumni Relations and Strategic Engagement to manage and enhance the Office of Undergraduate Recruitment’s domestic and international alumni recruiting network.
• Establishes, maintains, strengthens, and expands partnerships with feeder high schools, school districts, community colleges, and external entities to continuously enhance Morgan’s visibility and recruitment efforts.

Planning and Reporting

• Utilizes research and information technologies to conduct market analysis and forecasting, develop new markets, and create recruitment goals.
• Provides leadership in planning, managing, and achieving the university’s strategic recruitment and enrollment goals. Collects, analyzes, and uses admissions and enrollment data to meet immediate and long-range university objectives.
• Maximizes the use of technology to improve efficiency and enhance data-informed decision-making.
• Remains current on innovative management tools, the competitive landscape, and best practices in the field. Maintains awareness of internal and external environmental trends and communicates those that may impact enrollment at Morgan. Recommends adjustments to admission policies and requirements.
• Oversees the accurate tracking of off-site recruitment activities (high schools, college fairs, etc.), campus visits (including daily tours, open houses, yield events, etc.), goal progress, and other recruitment-related statistics; prepares regular reports for the AVP of EMASS on activities, funnel progress, visitor/event attendance, return on investment of various recruitment activities, and the effectiveness of the admissions communications flow. Makes mid-course corrections as needed to ensure that recruitment goals are met.
• Communicates changes, statistics, and other information to the AVP of EMASS and, upon request, to other leaders and stakeholders, including academic leadership and other administrative and department heads.
• Routinely assists the AVP of EMASS in the preparation of reports and delivers presentations as required to the University’s Cabinet, Board of Regents, and other entities.

Other duties as assigned

Requested Minimum Qualifications

Education:

• Master’s degree required.

Experience:

• Five (5) years of related experience in higher education recruitment.
• Must have at least three (3) years of supervisory experience at the assistant director level or higher.
• Experience in hiring, supervising, management decision-making, and team development is required. Record of successful outcomes in the development and achievement of enrollment goals.
• Experience with and proficiency in the use of a CRM system to effectively manage data and drive outcomes.

Other Preferences for Consideration

Knowledge, Skills & Abilities

Skills and Abilities:

• Ability to work effectively with diverse students, staff, faculty, and other constituencies
• Ability to foster a supportive, open, and collaborative working environment within the office and within the division
• Strong interpersonal, presentation, and networking abilities and excellent verbal and written communication skills
• Strong customer service skills
• Ability to effectively use various computer applications and technologies (admission application platforms, CRM, student information systems, spreadsheets, etc.)
• Ability to manage multiple priorities and respond with agility in a fast-paced environment
• Ability to analyze and interpret information, statistics, data, and situations and take appropriate action
• Ability to manage stress and time during heavy workload periods
• High professional, ethical standards and ability to understand and follow compliance requirements
• Budget management skills

Posting Detail Information

Posting Number
ST01379

Number of Vacancies
1

Job Open Date
01/07/2025

Application Review Date

Job Close Date
02/15/2025

Special Instructions to Applicant

Please enter Two professional references on the References page of the application.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a masters degree?
   • Yes
   • No
2. * Do you have at least five years of experience in higher education recruitment?
   • Yes
   • No
3. * Have you been responsible for hiring, supervising, and managing a team in your previous roles?
   • Yes
   • No
4. * Are you proficient in using CRM systems to manage data and drive outcomes?
   • Yes
   • No
5. * Have you successfully contributed to the development and achievement of enrollment goals in your previous positions?
   • Yes
   • No
6. * Have you held a supervisory role at the assistant director level or higher for at least three years?
   • Yes
   • No
7. * How many staff/interns/students have you supervised in past positions you have held?
   
   (Open Ended Question)
   
   
8. * Please describe in detail how your background and experience would be applicable for this position in a College/University setting
   
   (Open Ended Question)
   
   
9. * Are you a current, past or retired Morgan University employee? Are you a current, past or retired State employee? If YES to pass, retired or current STATE employee, please put the agency. If not applicable, put N/A.
   
   (Open Ended Question)
   
   
10. * How did you hear about this career opportunity?
    • Career Fair
    • Morgan's Career Website
    • Another Job Website
    • Internal Job Posting
    • Word of Mouth
    • Other

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents