Coordinator for Professional & Continuing Education (PCE) Programs

Department
Professional and Continuing Education

Job Posting Title
Coordinator for Professional & Continuing Education (PCE) Programs

Job Description

Fort Hays State University is a public regional comprehensive university committed to its mission to provide accessible quality education to Kansas, the nation, and the world through an innovative community of teacher-scholars and professionals to develop engaged global citizen-leaders. Candidates for this position must believe in affordable and accessible lifelong learning opportunities and seek to work in an environment with others committed wholly to this end.

The Coordinator for Professional & Continuing Education (PCE) Programs is responsible for supporting and coordinating programming, operations, and customer service of the PCE unit at Fort Hays State University (FHSU). The Coordinator will support a range of diverse innovative microcredentials, digital badges, boot camps, and customized professional training as part of a team. This position requires broad administrative knowledge, organizational and operational skills, and an ability to work with many different types of people, internally and externally.

The Coordinator works with PCE staff to drive efficient operations in a fast-paced, team-oriented work environment with tight timelines and competing priorities. The successful candidate must be able to communicate professionally; possess excellent problem-solving and time management skills; be detail-oriented; and must manage multiple and fast-paced projects, determine priorities, and meet deadlines. This position requires competencies in project management, personnel development, and marketing/promotions.

The position requires a high standard of personal and professional ethics, and the ability to communicate, advise, and work effectively with all internal constituent groups (students, staff, and faculty) and external stakeholders to the institution.

Minimum Qualifications

• Bachelor’s degree in education, leadership, management, workforce development, or related field.
• At least one year of administrative experience in education, human resources, training,, or marketing, preferably in an institution of higher education.

Preferred Qualifications

• Master's degree in education, leadership, management, workforce development, or related field.
• Experience providing exceptional customer service in varied environments.
• Reporting and analysis experience
• Budget management experience
• Supervisory experience, preferably the type that fosters employee development (e.g., supervising student workers/interns/graduate assistants).

Required Knowledge, Skills, and Abilities

• Strong communication and interpersonal skills;
• Ability to work in a team but also independently with little direction;
• Proven ability to handle multiple complex assignments/projects at one time;
• Proficiency with Microsoft Office 365, Adobe, Microsoft Teams, and Canva.
• Must be able to navigate social media platforms.
• Must have experience with or ability to quickly learn productivity tools (e.g. Smartsheet, Monday, HubSpot, etc.)

Responsibilities

Program Management (50%)

• Prepares, evaluates, and analyzes reports, documentation, and related materials to inform leadership on project progress at regular intervals, both in written and oral communication forms. Presentations to larger groups will occasionally be necessary.
• Works collaboratively with academic units across campus to support the expansion of professional, technical, and continuing education program offerings that align with the university's strategic priorities, including working across FHSU’s three institutions as part of our Affiliation initiative.
• Develops, recommends, and implements project plans and objectives; coordinates planning and logistical items with project participants; assures program guidelines are followed, and project expenditures are within allocated budgets to meet the unit’s annual enrollment and revenue goals.
• Manages Modern Campus portal program catalog and registration processes.
• Supports the Director of PCE and Sr. Partnerships Manager on overall program development and strategy.
• Manages the verification and issuance of digital badges associated with partnership programs, academic certificates, and non-credit programs.
• Assists in development and implementation of PCE processes and procedures, leveraging knowledge of systems to analyze needs/resources and manage efficiently.
• Oversees and manages logistics and technical help for live and online training and education programs.
• Adapts program materials (PowerPoint, course materials) for delivery in multiple modalities, including Live in-person; Live on Zoom, and blended learning environments.

Marketing and Promotion (25%)

• Works with internal and external marketing staff to promote all non-credit programs and maintain PCE brand messaging, including social media management.
• Manages the unit-level website with up-to-date information about offerings, and internal policies and procedures. Ensures content quality and that it is written for a professional audience.
• Performs intake and discovery meetings with potential learners and clients to determine their needs and alignment with PCE programming.
• Maintains the PCE LinkedIn, Facebook, and Instagram pages, and manages PCE email marketing platform.

Learner and Partner Support (25%)

• Provides frontline customer service, support, and advising to learners seeking non-credit professional and continuing education; maintains catalog of non-credit program offerings to consult with learners.
• Serves as liaison between project staff, participants, external partners, administrators, and facilitators. May serve as primary contact for select partnership programs.
• Maintains good working relationships across internal offices that provide support for non-credit programs through Credit for Prior Learning or through academic departments evaluating programs for academic credit.

Application Deadline : Review of applications will begin after February 7, 2025 and continue until the position has been filled.

Benefits: Competitive benefits package is also offered, which can be viewed at FHSU Benefits .

Appointment Date: Start date to be determined after acceptance of an offer and completion of a criminal background check.

Application Process: To apply for this position, please visit F HSU Careers .

Only electronic applications submitted through the webpage will be accepted.

Required Application Documents: Applicants must submit a (1) cover letter addressing interest in the position and how their experience and qualifications make them a suitable candidate, (2) resume, and (3) names and contact information for three professional references.

All documents should be submitted in a single PDF .

If you have questions regarding this position, please contact:

Name: Dr. Kaley Klaus

Email: krklaus@fhsu.edu

Phone: 785-628-4384

About Professional and Continuing Education at Fort Hays State University

In 2024, Fort Hays State University (FHSU) approved the creation of a centralized Professional & Continuing Education (PCE) unit. PCE is a dynamic division that bridges campus and career. Our mission is to deliver accessible, high-quality learning experiences that nurture individual growth and professional excellence in a dynamic world. PCE seeks to offer a range of programs designed to empower learners to upskill and reskill at various stages of their personal and professional journeys. Our unique value lies in our ability to adapt swiftly to changing needs while maintaining the academic quality for which FHSU is known.

Community of Hays

FHSU is located in Hays, a vibrant college town of approximately 20,000, located halfway between Kansas City and Denver on Interstate 70. Hays is the regional center for education, health care, professional services, shopping, culture, and recreation for the western half of Kansas. The community boasts excellent recreational programs and facilities, including the comprehensive Center for Health Improvement, Hays Aquatic Park, Smoky Hill Country Club, Hays Municipal Golf Course, and extensive walking, running, and biking trails. Hays is within 45 minutes of two large lakes that offer great opportunities for boating, fishing, and camping. The Hays Municipal Airport provides connecting service to Denver with several flights daily. The Hays community is home to excellent Pre-K and K-12, public and private schools. With over 60 restaurants, major retail outlets, a low unemployment rate, and very short commute times, the city provides a safe, welcoming, low-cost, high-quality living environment for the residents who call "Hays, America" home.

Notice of Non-discrimination – Fort Hays State University is an Equal Opportunity Employer and does not discriminate on the basis of gender, race, religion, national origin, color, age, marital status, sexual orientation, genetic information, disability or veteran status.

Background Check: Final candidate will have consented to and successfully completed a criminal background check.

Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or www.kpers.org for further information on how this might affect you.