Associate Director, Information Technology Infrastructure

Associate Director, Information Technology Infrastructure

Kern Community College District


Salary: $114,407.04 - $150,111.96 Annually

Job Type:

Job Number: FY24-2501035

Location: Bakersfield, CA

Department: Information Technology Services

Basic Function


Under the direction of the Director of Information Technology Infrastructure or assigned supervisor, the Associate Director, Information Technology Infrastructure will aid in the planning, maintenance, and overall structural integrity of the district's technological infrastructure

Representative Duties


1. Provide leadership to technical staff on district wide IT infrastructure architecture, planning, implementation, support and priorities.

2. Provide oversight, coordination, strategy input, technical guidance and operational leadership in the areas of: Cloud infrastructure, Data Centers, Servers, Storage, Backup/Recovery and Disaster Recovery, Microsoft Systems (i.e. Active Directory, Microsoft 365 Cloud applications), LAN, Wi-Fi, Wide-Area Networks (WAN), Telecom, Mass Notification Systems, and IT Customer Support.

3. Assist in the development and execution of the vision, mission, and strategy for district wide IT infrastructure operations.

4. Build and maintain relationships and working groups with other IT and non-IT stakeholders district wide to understand their needs and deliver IT infrastructure services to meet those needs.

5. Lead IT Infrastructure team for engagement in and support of District Facilities projects.

6. Participate with coordination, guidance, escalation management, communications and resolution for IT Infrastructure outages.

7. Participate in developing, communicating, and improving the maturity of district wide IT infrastructure operations, processes, procedures and standards.

8. Ensure that security protocols and best practices are implemented and maintained within assigned areas of responsibility.

9. Participate in IT planning processes and collaboratively develop and execute plans to address organizational IT needs.

10. Manage vendor relationships necessary to effectively carry out projects and provide support for IT Infrastructure district wide.

11. Provide project management leadership for key district wide IT infrastructure related projects.

12. Ensure that IT systems and services in assigned areas of responsibility meet accessibility standards.

13. Provide backup management support and acts on behalf of the Director of Information Technology Infrastructure.

14. Responds to and resolves inquiries and complaints from students, administrators, staff, and faculty.

15. Build, maintain, and utilize budget for assigned areas to support ongoing procurement of IT hardware, software, maintenance, and consulting services.

16. Plan, coordinate, prioritize, and supervise work of staff assigned to this position.

17. Evaluate personnel assigned to this position. Recommend personnel to fill vacancies and recommend new positions, as necessary.

18. Develop and carry-out self and team Professional Development plans.

19. Serve as a leader and member of institutional committees and professional groups.

20. Represent the Kern Community College District at appropriate local, regional, State, and national meetings.

21. Develop, update, and ensure assigned team utilizes a framework and procedures for effective Infrastructure Asset management, Hardware replacement management, and Documentation practices.

22. Interface and collaborate with other institutions and partners to continually improve IT infrastructure operations.

23. Perform other job-related duties as assigned.

Minimum Qualifications


Minimum:

• Bachelor's degree from an accredited college or university in Computer Science, Business, Management Information Systems or related field and Two (2) years of Technical or Management experience in one or more of the assigned infrastructure areas.
  
  Minimum Qualifications (continued)
  
  OR
  
  
• Bachelor's degree from an accredited college or university in an unrelated field and Four (4) years of Technical or Management experience in one or more of the assigned infrastructure areas.
  
  AND
  
  
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community college students and employees.
  
  Desired:
  
  
• Master's degree from an accredited college or university in Computer Science, Business, Management of Information Systems, or related field.
  
  
• Two (2) years of increasingly responsible experience in an Information Technology leadership position including supervising subordinate staff.
  
  
• Experience in a higher education environment.
  
  Knowledge and Abilities
  
  
  Knowledge of:
  
  
• Laws, rules, and regulations affecting community college fiscal, attendance, and personnel accounting.
  
  
• Leadership skills with the ability to develop and motivate staff.
  
  
• Analytical, strategic conceptual thinking, strategic planning, and execution skills.
  
  
• Cloud technologies, governance, architecture, migration, strategies, and operations of an infrastructure.
  
  
• Design, architecture, installation, and maintenance of complex information systems, networks and communication systems.
  
  
• IT Customer Support processes and operation.
  
  
• Project management.
  
  
• Security-related best practices for assigned areas and technologies
  
  Knowledge and Abilities (continued)
  
  
• Oral and written communication skills.
  
  Ability to:
  
  
• Interpret laws, rules, and regulations affecting community college fiscal, attendance, and personnel accounting.
  
  
• Manage a multi-million-dollar budget.
  
  
• Establish and maintain effective working relationship with others.
  
  
• Follow-up and follow-through in a coordinating role across multiple constituencies to achieve tactical and strategic goals.
  
  
• Coordinate and facilitate complex technological undertakings.
  
  
• Negotiate vendor contracts to meet KCCD needs and standards.
  
  
• Compile clear, accurate statistical reports.
  
  
• Interpret laws, rules, and regulations affecting community college fiscal, attendance, and personnel accounting; to compile clear, accurate statistical reports; to logically and realistically evaluate systems and procedures.
  
  
• Evaluate and assign staff for efficient operation of the department.
  
  
• Communicate effectively both orally and in writing.
  
  
• Maintain records and prepare reports.
  
  
• Prioritize and schedule work.
  
  
• Analyze situations and adopt an effective course of action.
  
  
• Establish effective working relationships at all levels of the institution.
  
  
• Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.
  
  
• Perform complex analysis and research, identify alternative solutions, forecast consequences of proposed actions and implement recommendations in support of goals.
  
  
• Follow-up and follow-through in a coordinating role across multiple constituencies to achieve tactical and strategic goals.
  
  Knowledge and Abilities (continued)
  
  
• Address technical issues in non-technical terms.
  
  
• Be self-directed and driven.
  
  
• Demonstrate sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, and ethnic background of community college students and personnel, including those with physical of learning disabilities.
  
  SALARY RANGE$ 114,407.04- $ 150,111.96 annuallyMaximum Entry Level Salary: $120,198.90 annually SPECIAL INSTRUCTIONSFirst Review of Applications: Complete application packets will be accepted until the position is filled; but those received by November 25, 2024, are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point. Completed application packet MUST include:

• Completed Online Application for Employment form
• Current resume
• Letter of interest (Cover Letter)
• Copy of legible transcripts
• List of five (5) professional references - Listed on application form

It is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant.
Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application.
Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. EEO Plan 2021-2024 Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. Discrimination Free Work Environment
The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.



All applicants must apply online at https://www.schooljobs.com/careers/kccd/jobs/4718655/associate-director-information-technology-infrastructure. Emails will not be accepted.




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