Snowflex Lodge Operations Assistant

The Campus Rec Student Worker is responsible for performing operational tasks for Campus Recreation programs and facilities. They will provide excellent customer service, maintain facility and asset cleanliness, ensure that all policies are followed by guests and participants, and ensure all safety measures are being implemented.

The Lodge Operations Assistant is responsible for performing operational tasks and maintaining cleanliness at the Liberty Mountain Snowflex Centre. They will ensure that all policies are followed by guests and that all safety measures are being implemented at the facility.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Responsible for ensuring customer safety, facility cleanliness, effective operations, and a high level of customer service at the Liberty Mountain Snowflex Centre, during operational hours.
• Assist in the maintenance and adherence of risk management procedures and policies at the Liberty Mountain Snowflex Centre, ensuring compliance with University policies.
• Responsible for monitoring member access at facility entrances and assisting with customer questions and concerns.
• Responsible for the collection of payments during assigned cashiering shifts as needed. Effectively communicate any issues or customer complaints to the Snowflex Manager on shift.
• Responsible to ensure clean and organized indoor facilities through stocking supplies and maintaining clean public spaces.
• Responsible to assist with maintenance of rental equipment and the Liberty Mountain Snowflex Centre, including regular cleaning.
• Regularly assist with events and operations during evening, nights or weekend hours.
• Attend all required Campus Recreation trainings and meetings.
• Perform all other tasks assigned by the Assistant Director of Lodge Operations to assist with Campus Recreation operations and programming.
• Works effectively as a team member, embracing and fostering LU’s mission.

Additional information may be found here

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

• Current Liberty University student
  
  
• Current CPR/AED and First Aid Certification
  
  
• Ability to work up to 18 hours per week
  
  
• Availability to work a variety of different shifts (weekends, early morning, afternoon, late night)
  
  

Preferred Qualifications

• Experience in a customer service position
• Experience in the Ski and Snowboard Industry
• Desire to pursue recreation management as a career field

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
  
  
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
  
  
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
  
  
• Strong organizational skills.
  
  

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
  
  

Physical and Sensory Abilities

• Frequently required to sit or stand in one location for extended periods to perform tasks assigned to varying positions.
  
  
• Regularly required to hear and speak in order to effectively communicate orally.
  
  
• Frequently required to stand, walk, and climb stairs to move around the facility
  
  
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
  
  
• Regularly lift 40 or fewer pounds
  
  

WORKING CONDITIONS Work Environment

The working environment in which one will typically perform the essential functions of this position is split between two climate-controlled fitness facility settings. Both areas are well lit and the noise level is moderate.

Driving Requirements

No driving is required for this position.

Target Hire Date

Time Type

Part time

Location

Lynchburg - In Office

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.