Manager of Strategic Operations and Technology Initiatives

Manager of Strategic Operations and Technology Initiatives

Job Summary

The Manager of Strategic Operations and Technology Initiatives will play a key role in supporting student and university success initiatives by assisting in the planning, development, and execution of technology and organizationally focused change plans across the Office of the Registrar and the University of Utah. This role will be responsible for: analyzing internal and external data to support decision-making and prioritization; drafting official documents, including written communication and presentations, to ensure accountability and transparency of projects/initiatives; creating and maintaining documentation; helping advance projects with campus-wide impact; supporting and contributing to strategic work to advance the goals of the Office of the Registrar, Enrollment Management, and the University of Utah.



Responsibilities

• Act as lead project manager, identifying scope for all Office of the Registrar projects.
• Collaborate with the Office of the Registrar team to determine priorities for projects.
• Support and assemble teams consisting of Office of the Registrar staff and other campus partners.
• Ensure initiatives are moving forward and meeting deadlines; modify plans and schedules as needed.
• Provide initial support in the acquisition of technology/consultants (ex: RFIs, RFPs, etc.).
• Develop and implement efficient and effective systems for managing information, projects and communications.
• Document and communicate progress on all technical and organizational projects to relevant stakeholders.
• Collaborate with Office of the Registrar team members to analyze and review current procedures and develop strategies for improvements. Identify redundancies across University of Utah campus offices and within Office of the Registrar units and propose suggestions to increase efficiency and effectiveness.
• Provide policy analysis support on areas related to the Office of the Registrar and Enrollment Management.
• Evaluate and support implementation of new tools that work in conjunction with PeopleSoft to increase functionality and support for Enrollment Management and University strategic plans.
• Support the needs of the Office of the Registrar via the creation and delivery of impactful documentation and training materials for new and/or existing systems and users.
• Provide reports related to regular and ad hoc projects (e.g. objectives, goals, plans, requirements, progress).
• Ensure accurate technical and business requirements are gathered and disseminated to/from IT partners and other relevant stakeholders.
• Utilize various tools and software (e.g., SQL, Excel, Tableau) to perform data extraction, transformation, and analysis.
• Other duties as assigned that support the registrar and systems initiatives.

Minimum Qualifications
Requires a Bachelor's degree in a related area of assignment or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of assigned department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.

Master's degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.



Preferences
Department Specific Preferences

• Advanced/strong analytical, communication, problem-solving and interpersonal skills
• Demonstrated ability to learn organizational processes, protocols and/or procedures
• Ability to work independently, adapt to feedback, and build trust with project team
• Must maintain a solid understanding of business processes and change management practices
• Adept at tailoring communications for multiple channels and audiences (e.g., faculty, staff, students, external constituents)
• Flexibility in adjusting to shifting priorities and deadlines
• Ability to navigate a complex matrixed organization
• Strong ability to read, interpret, and communicate data to stakeholders
• Experience with technical writing
• Experience in writing queries from a database
• Ability to use high-level discretion, exercise judgment, and maintain high level of confidentiality

Other Preferences

• At least 3 years working in a higher education environment
• At least 3 years working in PeopleSoft or other Student Information System (SIS)
• Demonstrated experience in project (technical) and change (organizational) experience

Special Instructions


Requisition Number: PRN40833B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday - Friday 8:00am - 5:00pm University of Utah campus (primary) with some hybrid remoteopportunities (secondary)
Department: 00296 - Registrar's Office
Location: Campus
Pay Rate Range: $70,000 - $85,000
Close Date: 1/30/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/175419


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