Academic and Program Coordinator, SMP

Academic and Program Coordinator, SMP

Job Summary

The David Eccles School of Business at the University of Utah is seeking an enthusiastic and proactive Academic and Program Coordinator to join our Specialized Master's Programs. This role contributes to delivering an exceptional student experience, ensuring academic success, and supporting the smooth operation of the program. The ideal candidate will be committed to providing outstanding service to prospective and current students, alumni, faculty, and staff, addressing their needs with professionalism, empathy, and a solutions-oriented approach.

This position requires strong communication, organizational skills, and a customer-centric mindset, along with the ability to foster meaningful relationships within a collaborative environment. The Academic and Program Coordinator will play a central role in advising, supporting program activities, and enhancing the student journey through high-quality interactions and efficient administrative support.

Responsibilities

• Academic Advising & Student Support:
  • Provide academic advising and guidance on program requirements, course selection, and scheduling to ensure students meet their academic goals.
  • Monitor student progress and proactively engage with those needing additional support or resources.
  • Maintain regular communication with students, keeping them informed about program updates, deadlines, and university policies.
  
  
  
• Faculty Support:
  • Coordinate course materials and support faculty with classroom logistics, ensuring alignment with program goals and smooth classroom operations.
  • Assist faculty with university systems, processes, and other instructional needs.
  • Oversee the timely processing of faculty-related administrative tasks, including pay and material procurement.
• Recruitment, Admissions & Onboarding:
  • Support recruitment and admissions efforts by communicating with prospective students and new admits and providing information about the program(s).
  • Facilitate the onboarding process for newly admitted students, covering program details, student platforms, and academic expectations.
  • Ensure compliance with university enrollment regulations and verify documentation.
• Program Operations & Administration:
  • Maintain accurate student records and databases, ensuring confidentiality and data integrity.
  • Track key metrics, such as enrollment trends, student performance, and retention, to support data-driven decision-making.
  • Continuously improve workflows and program processes to optimize efficiency.
• Budget Management:
  • Track program budgets and manage financial aspects of student support initiatives, ensuring fiscal responsibility and efficiency.
• Event Coordination:
  • Coordinate select student-focused events (e.g., orientation, graduation, alumni gatherings) to foster networking and community-building.
  • Oversee logistical arrangements, including scheduling, IT setup, catering, and other resources, to ensure seamless event execution.

Note: This job description does not comprehensively list all the required duties, responsibilities, and qualifications. Additional responsibilities may be assigned to support program needs.

Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead, lifting up to 25 lb.



Minimum Qualifications
Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience).

Demonstrated human relations and effective communication skills
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Bachelor's degree in a related field; experience in higher education or student support preferred.
• Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Experience in program coordination, student advising, or similar roles within an academic setting is a plus.

Special Instructions


Requisition Number: PRN40825B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday through Friday, with occasional nights to support recruiting or student events and classes.This job is considered ‘essential,’ requiring the employee to work on campus, in person.
Department: 00033 - Executive Education
Location: Campus
Pay Rate Range: 50,000 to 58,000
Close Date: 2/1/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/175398


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