Online Life Assistant

The Online Life Assistant will serve as an integral part of the Online Life team during Fall and Spring semesters. This individual will assist in several office functions, including email inbox management, event planning and execution, and student engagement on the Alumni Community platform. The Summer Online Life Assistant will also assist in the development and facilitation of our book study content available to students during summer semesters. The perfect person for this role will be a student with customer service and small-group leadership experience.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Interact with students on the Alumni Community platform

2. Develop and facilitate Online Life book studies

3. Assist in the management of the Online Life email account

4. Assist in event planning and execution

5. Other duties as assigned.

Additional information may be found here

WORK HOURS & LOCATION

1. Maximum of 20 hours per week, 15-hour minimum

2. Shifts take place between the hours of 8 a.m. and 6 p.m., Monday – Friday.

3. Work will take place on-site (GH 2822) unless specified by the Director of Online Life

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities.

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

• Bachelor’s Degree (in progress)
  
  
• Customer service
  
  

Preferred Qualifications

• Graduate Degree (in progress)
  
  
• Customer service
  
  
• Group facilitation
  
  

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication

• Effectively communicates in both verbal and written forms to convey clear, well-articulated information.
  
  
• Able to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
  
  
• Demonstrates strong organization, project management, and managerial skills.
  
  
• Possesses excellent computer skills, necessary for Microsoft Office Suite and Adobe Creative Suite.
  
  

Initiative & Work Ethic

• Task oriented and dedicated, meets deadlines while going the extra mile and producing quality work products.
  
  
• Anticipates needs and takes steps to meet those needs before they crop up, taking a proactive and intentional approach to their duties.
  
  

Leadership & People Skills

• Sincere and affable, is able to build relational rapport quickly, establishing productive relationships across a variety of departments and contexts.
  
  
• Intentional to show care for others, exhibiting intentionality, conscientiousness, and emotional intelligence in interpersonal interactions.
  
  

Organization

• Detail-oriented, catching and fixing small errors and details in both visual and written communications.
  
  
• Manages their own schedule, project timelines, as well as the schedules of their team with punctuality and proactivity.
  
  

Physical and Sensory Abilities

• Frequently required to travel to local and campus locations.
  
  
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
  
  
• Regularly required to hear and speak in order to effectively communicate and review OSL content.
  
  
• Occasionally required to stand, walk, and climb stairs to move about the building.
  
  
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
  
  
• Regularly lift 20 or fewer pounds.
  
  

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is in an office setting.

Target Hire Date

2025-03-03

Time Type

Part time

Location

Lynchburg - In Office

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.