Administrative Supervisor

Administrative Supervisor

University of Wisconsin - Milwaukee

Position Number: 02216695

Introduction (Description of School/College/Dept/Program)


Job Summary
The Administrative Supervisor is a mid-level manager, reporting to the Residence Life Manager of the University Housing Community Standards unit . This position is responsible for providing vision, leadership, and management to all functions of a 24/7/365 security/service desk operations for all University Housing facilities (Cambridge Commons, RiverView, Sandburg Residence Halls, and Kenilworth Square Apartments).

The position encompasses the development, evaluation, training, and supervision of around eighty student staff team members, in addition to providing indirect oversight of RA staff who assist with building access monitor station support.

This position provides leadership related to cross-over training of the Residence Life Staff members (Residence Life Coordinators and Resident Assistants (RA)) related to customer service, building access, life safety measures, security, administrative and building protocols. Training and development of housing team members is considered an ongoing commitment to ensuring full-time and student staff are provided effective training and development methods that support the departmental mission. Through the training and development of the team, this position works to help create student leadership succession within the department.

Serving on the rotating administrative on-call duty response team, this position entails addressing high-level events involving student and guest behavior including mental health issues, suicidal ideation, sexual assaults, and violations related to alcohol and drug incidents that call for availability for evenings, weekends, and holidays.

Minimum Qualifications
Applicants for this position must have or provide evidence of the following:

• Bachelor's Degree from an institution accredited by the Council for Higher Education Accreditation or commensurate experience
• Two years professional experience supervising in an educational or customer service-oriented environment. Graduate work would be considered half-time experience.
• Evidence of the ability to problem solve and make high-level decisions
• Evidence of the ability to plan and organize a 24/7/365 operation

Preferred Qualifications
Highly qualified applicants for this position will also provide evidence of the following:

• Master degree in in Higher Education, College Student Personnel, or related degree
• Experience managing security or desk operations in a higher education environment
• Experience planning and implementing a training and development program
• Experience providing leadership and on-call support for high-level student conduct issues (alcohol, drugs, sexual assault, etc)

Application Instructions
When referencing employment history, please address your experience with the minimum and preferred qualifications listed above in a cover letter and resume. The search committee will consider cover letters that fail to address the qualifications or where explanations are unclear as the applicant not possessing the qualification(s).

Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.

Candidates chosen for hire will also be required to submit official college transcripts.

Note: All application materials will be further evaluated as evidence of meeting the qualifications above. Evidence of each of the above minimum and preferred qualifications should be presented in your application materials. Evidence of ability, capacity, and proficiency should be presented through examples of your experiences, educational knowledge, and personal characteristics evidenced through examples of your actions and behaviors.



Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message "Your application has been submitted" is displayed and you receive a confirmation number.

Legal Notices AA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin's Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check, and if you have prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM's Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

To apply, please visit: https://jobs.uwm.edu/postings/39894




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