TEMPORARY Telecommunications Specialist (VoIP Administrator)
- Employer
- State Center Community College District
- Location
- California, United States
- Salary
- Salary Not specified
- Date posted
- Dec 26, 2024
View more categoriesView less categories
- Position Type
- Administrative, Business & Administrative Affairs, Facilities
- Employment Level
- Mid-Level
- Employment Type
- Part Time
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Job Details
TEMPORARY Telecommunications Specialist (VoIP Administrator)
Salary: $39.73 - $48.87 Hourly
Location: SCCCD District Office - Fresno, CA
Job Type: Limited Term (LOA, Admin Leave, etc.)
Division: DO Information Systems
Job Number: 202400334-T
Closing:
General Purpose
Under general supervision, plans, schedules, coordinates, operates and maintains voice telecommunication systems that provide effective, reliable and secure internal and external communication services District-wide; oversees the day-to-day administration, maintenance and support of a variety of voice communication systems, networks and equipment including PBX and Voice Over IP (VoIP) systems, boxes, elevators, emergency broadcast systems, e-Fax system, AV systems and voice mail servers; and performs related duties as assigned.
Essential Duties & Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
- Performs specialized and technical support duties related to troubleshooting, installing, configuring, and maintaining the District's telecommunication systems; analyzes, tests and evaluates network systems for voice and data communications; provides technical assistance to Network and Systems Administration staff in support of networked telecommunication systems; identifies and resolves problems and recommends adjustments to enhance productivity and efficiency.
- Installs and configures telecommunications and related computer hardware, software, programs and applications; installs, maintains and repairs communication wiring for voice, data, video and related equipment; tests and troubleshoots to ensure functional operation; works with campus technology staff to coordinate installations, adds, moves and changes to telecommunication systems.
- Configures automated network services (voice mail, identity management, converged voice/data services); optimizes the network to maximize reliability while minimizing support costs; adapts and modifies existing software to meet specific needs.
- Monitors servers and network equipment for response time, problem prevention, performance and resource utilization; implements actions to overcome result deviations.
- Helps coordinate telecommunication development projects; recommends staffing, materials and equipment needs; estimates costs and timeframes; communicates with vendors and serves as the project liaison; provides leadership to assigned support staff; provides project updates to management.
- Assesses institutional needs and recommends new technologies for the District's telecommunication network; assists with the evaluation, selection and acquisition of new network hardware and software solutions; confers with vendors and/or other agencies as needed; researches options and analyzes costs/benefits of implementation; analyzes integration issues; determines communication requirements for new equipment installation; prepares reports and recommendations for management regarding the purchase of hardware, software and peripherals.
- Researches, evaluates and recommends equipment, tools and utilities to improve the quality of support for telecommunication services; recommends procedures, structures and contracts for support and maintenance of equipment; provides ongoing assessment of security risks; recommends proactive measures to maintain the integrity of the telecommunication network; implements approved telecommunication security procedures.
- Supports large-scale implementation of new telecommunication network processes, upgrades and equipment rollouts; implements District-wide network upgrade strategies and procedures; troubleshoots and resolves conversion and implementation problems; assists with acceptance testing for new telecommunication cabling installation performed by contractors or consultants.
- Prepares and updates telecommunication activity logs and reports; prepares specifications and requisitions for telecommunication supply needs.
- Orders and maintains appropriate level of telecommunication equipment and supplies.
- Functions as the primary contact for District and College technical staff on telecommunication issues; trains users on proper use of equipment.
- Backs up Audio Visual Technician including setting up equipment for trainings, public outreach and special events including amplifiers, wired and wireless microphones, speakers, equalizers and cabling; operates complex computer content display systems; monitors equipment functionality during events and troubleshoots any equipment failures; documents equipment usage and maintains an inventory database of AV equipment; handles surplus equipment functions following established procedures; may assist in training end users on equipment operation.
- Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
OTHER DUTIES
- Serves as the primary contact with equipment vendors and the local telephone provider.
- Monitors trends and developments in systems telecommunication technologies; consults with vendors and other sources on industry and product direction, functionality and capabilities.
- Attends various meetings and participates on committees as required.
- Performs related duties as assigned.
Employment Standards / Minimum Qualifications
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
Skills and Abilities to:
EDUCATION AND EXPERIENCE
An associate degree in communications, computer science or a closely related field, and three years of progressively responsible experience performing telecommunication support functions involving troubleshooting, installing, configuring and maintaining telecommunication systems and equipment; or an equivalent combination of training and experience.
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, ascend and descend ladders and stairs, and lift and/or move up to 25 pounds and occasionally up to 50 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus and identify colors.
Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.
WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees typically work in office conditions where the noise level is low. Some work is performed in confined spaces and occassionally on ladders.
The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.
Assessment Process
Only the most qualified applicants will be invited to interview for the assignment.
To apply, visit https://www.schooljobs.com/careers/scccd/jobs/4764392/temporary-telecommunications-specialist-voip-administrator jeid-cbbfa807dff5c343a5e19a1dcf49defe
Company
State Center Community College District (SCCCD) is committed to lifelong learning and success for all students by providing accountable, accessible, innovative and quality educational programs and services that enable productive citizenship in a diverse, global society.
The District
State Center Community College District was formed in 1964 when it assumed control of Fresno City College and Reedley College. The district serves approximately one million people and 17 unified and high school districts in more than 5,500 square miles of urban and rural territory that includes most of Fresno and Madera counties, and portions of Kings and Tulare counties. The district is governed by a seven member board of trustees, representing seven trustee areas. Total district enrollment for the 2014-2015 year was 48,682 students (estimated annual FTES is 27,110). The total operating budget for the district in 2015-2016 is over $225 million.
Fresno City College
Fresno City College, established in 1910 as the first community college in the State of California, enrolls 33,185 students and offers more than 100 Associate of Arts or Science Degree programs including transfer majors for students planning to attend four year colleges or universities and 60 Certificates of Achievement in vocational/occupational areas.
Reedley College
Madera Center and Oakhurst Site
Reedley (approximately 25 miles southeast of Fresno) and enrolls approximately 9,575 students in a variety of courses and programs, including agriculture, aeronautics, dental assisting, forestry and natural resources, as well as academic courses in the arts and sciences. Reedley College currently operates two educational community college centers in the northern part of the district, which enroll a combined total of 4,625 students. These centers offer programs in general education for transfer and two-year degrees, occupational education and developmental education.
Clovis Community College
Clovis Community College is the newest college in the State Center Community College District, and in the California Community College System. The college provides the advantages of a medium-sized community college campus in a friendly and contemporary setting, serving more than 9,020 students from the Fresno, Clovis and foothill communities with a variety of higher education learning opportunities. Clovis Community College provides a broad, technology based curriculum that meets the individual educational needs of our clients in a global environment.
The Training Institute and Career & Technology Center
The State Center Community College District also includes the Training Institute which provides skill-based training to individuals and customized training to local businesses, and the Career & Technology Center which offers hands-on vocational training.
The Training Institute serves the training, technology, and development needs of individuals, businesses, and industry. Through teamwork and communication the center provides excellent client services. The hands-on approach helps attendees to greatly expand their skills in a short amount of time.
The Career & Technology Center works in partnership with the industry needs of the valley. Programs are developed to meet the needs of employers and students are highly skilled and employable when they leave the center. Located in south Fresno, the center provides skills training to students 18 years old with or without a high school diploma, and to students under 18 with a high school diploma or equivalent.
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