Human Resources Specialist III
- Employer
- University of Missouri - Columbia
- Location
- Columbia, Missouri, United States
- Salary
- Competitive Salary
- Date posted
- Dec 19, 2024
View more categoriesView less categories
- Position Type
- Administrative, Business & Administrative Affairs, IT & Technology, Human Resources (HR), Enrollment Management
- Employment Type
- Full Time
Job Details
Hiring Department
Benefits
Job Description
The Office of Human Resources provides leadership in the planning, integration, and implementation of human resource services and programs for faculty, staff, and retirees across all campuses and the health system. Collectively with our campus colleagues, we serve as a strategic and trusted advisor. Support an inclusive and dynamic culture and workforce. Pursue continuous improvement through knowledge, collaboration and leadership.
As part of the Shared Administrative Services (SAS) Team, this position provides essential support to daily human resources transactional processing, serving over 50,000 active & separated employees, retirees, beneficiaries and dependents.
Responsibilities
Review, analyze and update data in PeopleSoft to ensure benefit eligibility and enrollment discrepancies through On Demand processing to ensure accuracy. Presented with multiple reports for data analysis and error correction that require in-depth research and resolution based on standard practices, written policy and consistent procedure.
Responsible for administration of multiple transactional tasks, ensuring accurate processing in a timely manner and attention to detail. This includes weekly updating of life plan approvals based on vendor reporting, benefit enrollment adjustments for employees showing duplicate enrollment statuses and completing multiple processes for the timely removal of over-aged dependents.
Administration of tuition assistance program. Includes detailed analysis of incoming forms and following written policy for approval or denial. Main administrator for dedicated resource inbox for timely responses and resolution as well as receiving and resolving customer service inquiries through internal ticketing system. Reviewing and analyzing weekly error reporting based on form approvals and initiating error corrections before semester deadlines.
Analyze and correct discrepancies received on a weekly report that identifies errors across all benefit plans that affects employee plan enrollment eligibility, vendor file data and employee benefits administration data.
Works cross-functionally with Benefits HRIS specialists in performing system testing for set up changes to ensure system is processing as it should. Identify improvement recommendations and participate on policy work teams, contributing knowledge of PeopleSoft, benefits processes and policies. Maintain communications with appropriate stakeholders throughout the process.
Review vendor reporting (Medical, Dental, Vision and Medicare Advantage Plan) and conduct internal audits to ensure accurate information is sent on eligibility files. Correct data and/or inform vendor of correct enrollment information as necessary.
Generate routine queries to identify life plan inconsistencies and errors as well as Annual Benefits Base Rate (ABBR) discrepancies. Communicate with campuses and oversee correction process by internal teams.
Review and update Annual Benefits Base Rate (ABBR) for commissioned employee population on all campuses.
As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of the University of Missouri.
Shift
Monday - Friday, 8:00 a.m. – 5:00 p.m.
Minimum Qualifications
A bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.
Preferred Qualifications
Preferred Qualifications
- Bachelor’s degree and three years of human resources office experience demonstrating knowledge of basic employment laws, exceptional customer service and organizational skills.
- Excel spreadsheet skills with experience with v-lookup and pivot table is preferred, attention to detail, accuracy and ability to follow through independently. PeopleSoft experience is helpful.
- Team player with interpersonal, customer service and communication skills. Proven analytic and problem-solving skills. Ability to multi-task in a fast-paced environment. Works autonomously and uses sound judgment.
- Familiarity with university systems and human resources
policies or equivalent.
Salary Range: $21.28 - $24.00 per hour
Grade: GGS 009
University Title: Human Resources Specialist III
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits .
Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
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Company
The University of Missouri was founded in 1839 in Columbia, Mo., as the first public university west of the Mississippi River and the first state university in Thomas Jefferson's Louisiana Purchase territory. MU provides all the benefits of two universities in one — it's a major land-grant institution and Missouri's largest public research university.
Considered one of the nation's top-tier institutions, Mizzou has a reputation of excellence in teaching and research, and is the flagship campus of the four-campus University of Missouri System. It is one of only 34 public universities, and the only public institution in Missouri, to be selected for membership in the Association of American Universities. MU offers more than 280 degree programs — including more than 75 online degree options — and is designated as comprehensive doctoral with medical/veterinary by the Carnegie Foundation for the Advancement of Teaching.
Mizzou is recognized nationally and receives top rankings for its programs in many areas, including journalism, dispute resolution, family and community medicine, campus writing program and Freshman Interest Groups. As one of only six public universities in the country with medicine, veterinary medicine and law all on one campus, MU provides Missouri with an educated work force of doctors, veterinarians and lawyers.
At Mizzou, we know how to make an impact—and our work reaches far beyond our campus. When you become part of our community, you’ll be part of our collective effort to teach, to learn and to drive change that results in better lives and brighter futures for the world.
Mizzou Tigers are lifelong learners, and that includes our faculty and staff members. All employees have the opportunity to pursue personal and professional growth and acquire new skills for their own benefit and the benefit of the university.
Our university seeks to support the whole employee, and that includes a competitive compensation and benefits package, support that will help you find work/life balance, a focus on career planning and plenty of opportunities to find and be recognized for your success.
We support an engaged and energized university community through competitive medical, dental and vision insurance as well as diverse programs to support whole-person wellness.
Mizzou empowers employees to make a lasting financial plan with retirement plan options, some of which are accessible to all faculty and staff, no matter their eligibility for other benefits.
Mizzou is a world-renowned educational and research institution, and our first-rate faculty, staff and students are part of something big. If you’re looking for a vibrant community that offers endless opportunities to grow and make a difference throughout our state, the nation and the world, our university may be the place for you.
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