Public Safety Technology Manager

Public Safety Technology Manager
Provide oversight and day-to-day management of the technology and systems in the Department of Public Safety. Proposes policies, procedures, practices for safety technology systems implementation within the department and campus wide. Provides recommendations for implementation of new operational technology, or expansion of existing systems, especially during new construction and renovation projects on campus. Provides training to Public Safety staff, and other University employees as necessary. Provides project management for capital projects involving Public Safety systems and technology.

Washington and Lee University actively promotes a dynamic and inclusive environment that allows students and employees of multiple backgrounds, cultures, and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.

Visit jobs.wlu.edu to learn more about working at W&L, our benefits, community, and living in the area.

Essential Functions:

• Manages and oversees a variety of departmental and campus-wide enterprise security technologies utilized by the Department of Public Safety. These technologies and systems include but are not limited to; electronic access control, security cameras, alarm systems, dispatch and incident reporting systems, parking management system, radio communication equipment, key control system, emergency communication systems, etc.
  
• Ensures Public Safety systems are in working order and regularly maintained and serviced. Oversee the maintenance and repair of Public Safety systems, including coordination with other University departments or outside vendors as necessary. Liaison with Information Technology Services for infrastructure support, data needs and related technology projects as necessary.
  
• Responsible for project management, in consultation and coordination with other University departments as necessary, for capital projects involving public safety systems and technology.
  
• Works with the Director of Public Safety to develop recommendations, plan strategically, and manage implementation of new software/technology/systems, or expansion of existing systems, especially during new construction and renovation projects on campus. This involves close coordination with the Public Safety administrative team and coordinating with other University departments and/or outside vendors as necessary. Document systems requirements and design, and implement associated policies and procedures.
  
• Provides day-to-day management of University's electronic access control system (Blackboard) including but not limited to; privileges, time schedules, alarm follow up, coordination with University Locksmith on technical/maintenance issues, etc.
  
• Collaborates with the Public Safety administrative team to propose and create departmental and University-wide policies, procedures, and best practices related to Public Safety technology and systems.
  
• Coordinates with Rockbridge County radio communications technician (per contract) to ensure Public Safety radio communications equipment is in working order and regularly maintained and serviced.
  
• Consults with a variety of prospective users concerning requirements for projects such as electronic access control, alarm and video surveillance systems, and other equipment or software technologies. Develops recommendations and manages implementation of new systems, or expansion of existing systems, especially during new construction and renovation projects on campus. Works with Director to consult with other University departments and/or outside vendors as necessary.
  
• Develops and manages a Public Safety systems and technology training program for Public Safety staff, and other University constituencies as necessary. Creates training documents/standards for new staff, as well as ongoing training/refreshers, for all Public Safety systems and technology.
  
• Responsible for updating the Public Safety webpage and social media pages.
  
• Other duties as assigned.
  

Minimum Qualifications:

• Bachelor's degree required. Preference is for a degree in a related technology field.
  
• Experience working with Electronic Access Control systems. Familiarity with the Blackboard Transact platform is beneficial.
  
• Previous experience with Public Safety CAD/RMS systems such as ARMS (End2End Software) systems preferred.
  
• Experience with installation/repair/maintenance of security cameras, as well as operations of video management systems and servers. Experience with VI Monitor preferred.
  
• Experience or potential to execute project management-related responsibilities such as proposing actionable plans to meet technological requirements for new capital projects is desired.
  
• Must possess a high degree of reliability, ability to maintain high degree of confidentiality, and ability to work independently.
  
• Must be able to relate well to students, faculty and a diverse community.
  
• Prior experience working with Public Safety technology systems in a college or university setting preferred.
  
• Must possess a valid Virginia driver's license and a good driving history.
  
• Must be able to pass an extensive background check.
  

Application Instructions:

Review of applications will begin on January 6, 2025 and continue until the position is filled. A resume and cover letter are required. Please upload these documents when prompted on the application form. You will be asked to provide names and contact information for three professional references.

Application instructions are at https://www.wlu.edu/employment-opportunities.

Campus Safety and Welfare Responsibilities:

• This position is designated as a Campus Security Authority (CSA) in accordance with the Clery Act. This position is required to report Clery qualifying crimes to the Department of Public Safety and complete annual training about your reporting responsibilities under the law.
  

Physical Requirements:

• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
  
• Grasping: Applying pressure to an object with the fingers and palm.
  
• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
  
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  
• Standing: Remaining upright on the feet, particularly for sustained periods of time.
  
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
  
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
  

Working Conditions: The worker is subject to both environmental conditions: Activities occur inside and outside.

Types of Work: Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Position Type:
Exempt, Full Time, Benefit Eligible

Minimum Pay:
$65,090.00 - Pay Commensurate with Experience

To apply, visit: https://wlu.wd5.myworkdayjobs.com/en-US/WLUCareers/job/Lexington-VA/Public-Safety-Technology-Manager_R1193



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