Communication Control Officer
- Employer
- Brown University
- Location
- Rhode Island, United States
- Salary
- Salary Not specified
- Date posted
- Dec 13, 2024
View more categoriesView less categories
- Position Type
- Faculty Positions, Communications, Media Studies
- Employment Level
- Mid-Level
- Employment Type
- Full Time
Job Details
Communication Control Officer
Brown University
To view the full job posting and apply for this position, go to: https://brown.wd5.myworkdayjobs.com/en-US/staff-careers-brown/job/Watson-CIT/Communication-Control-Officer_REQ190354
Job Description:
The Communication Control Officer is responsible for performing specialized work in receiving, routing and dispatching requests for services which come through the Communication Center; for maintaining as accurate status of all field units; for monitoring various radio frequencies; for maintaining and reacting to alarm systems; for maintaining specified logs; for initiating Communication Receipts and for performing routine clerical tasks. They shall be required to perform miscellaneous tasks as assigned.
- Must be able to operate the base station radio system in
accordance with proper radio procedure and FCC regulations. The
Dispatcher will receive information from and dispatch assignments
to various field units concerning reported incidents of a criminal
nature and/or requests for services.
- Must initiate CAD system input to handle all information coming
into the Communication
- Center as a means for informing different sections/departments
of a need for repair or follow-up, as well as keeping Department
supervisors informed of all pertinent information.
- Must maintain a complete and accurate Radio Log for the tour of
duty by means of data entry into the computerized CAD
system.
- Must monitor and receive by radio, telephone, security and fire
alarms, etc.; information relative to the public safety status of
the University and surrounding community.
- Must be able to determine the significance of the communication
and according to established policies and procedures, with
considerable latitude for judgment, initiate action and communicate
information to field officers and other appropriate officials and
agencies prioritizing in the event of increased
activity.
- Must maintain and prepare all logs and files as indicated,
provide information to members and guests of the University; must
maintain a professional demeanor at all times.
- Must control keys of various organizations per written
procedures and maintain the integrity of the key cabinet working
with the University Lock Shop.
- Monitor Providence Police and Fire Department radio frequencies
and rebroadcast relevant information to patrol officers.
- Must have the willingness and ability to support a diverse and
inclusive environment
Qualifications
- Must have a voice compatible in tone and diction with the radio
and telephone systems and be able to communicate effectively and
coherently over law enforcement radio channels while initiating and
responding to radio communications.
- Must be capable of prioritizing tasks and handling a
multiphasic position.
- Must have strong verbal communications skills and be able to
effectively communicate with people, including juveniles, by giving
information and directions.
- Must have strong typing/computer skills.
- Must be able to prepare reports, including sketches, using
appropriate grammar, symbols and mathematical
computations.
- Must be at least 18 years of age and have a high school
diploma/GED.
- Must pass a physical examination administered by the
University.
- Must not have any felony or serious misdemeanor
convictions.
- Must pass a criminal background investigation.
- Must successfully pass this Department's Communication Control
Officer training program.
- Must successfully complete a 12-month probationary period (6
months if promoted to position). An employee transferred or
promoted from a part-time to a full-time position, or an employee
transferred or promoted during the first twelve months of
employment with the Department, shall serve a twelve (12) month
probation in the new position.
- Must successfully pass an assessment of skills needed to
perform dispatching skills, both listening and written
assessment.
All offers of employment are contingent upon consent to criminal background screening and education verification with results satisfactory to Brown.
Benefits of Working at Brown:
Information on the Benefits of Working at Brown can be found here.
Recruiting Start Date:
2023-09-26
Job Posting Title:
Communication Control Officer
Department:
Public Safety Office of the Chief
Grade:
Department of Public Safety
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Position Work Location:
Onsite
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
EEO Statement:
Brown University is an E-Verify Employer.
As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.
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Company
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Brown students and faculty are tackling the nation’s opioid crisis. Planning the next Mars landing site. Uncovering the locations of ancient civilizations. Advising world leaders on new political models. Exploring new frontiers in multimedia arts. In each of their intellectual endeavors, our scholars and researchers are uncommonly driven by the belief that their work must — and will — have an impact in their communities, in society and the world.
We are a learning community grounded in a commitment of respect for the diversity of viewpoints that is fundamentally essential to intellectual discovery. We encourage the right of all individuals to express ideas and perspectives — and we embrace the value of vigorous debate in pursuit of knowledge.
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