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Communication Control Officer

Employer
Brown University
Location
Rhode Island, United States
Salary
Salary Not specified
Date posted
Dec 13, 2024
View more categoriesView less categories
Position Type
Faculty Positions, Communications, Media Studies
Employment Level
Mid-Level
Employment Type
Full Time

Job Details



Communication Control Officer
Brown University

To view the full job posting and apply for this position, go to: https://brown.wd5.myworkdayjobs.com/en-US/staff-careers-brown/job/Watson-CIT/Communication-Control-Officer_REQ190354

Job Description:

The Communication Control Officer is responsible for performing specialized work in receiving, routing and dispatching requests for services which come through the Communication Center; for maintaining as accurate status of all field units; for monitoring various radio frequencies; for maintaining and reacting to alarm systems; for maintaining specified logs; for initiating Communication Receipts and for performing routine clerical tasks. They shall be required to perform miscellaneous tasks as assigned.

  • Must be able to operate the base station radio system in accordance with proper radio procedure and FCC regulations. The Dispatcher will receive information from and dispatch assignments to various field units concerning reported incidents of a criminal nature and/or requests for services.
  • Must initiate CAD system input to handle all information coming into the Communication
  • Center as a means for informing different sections/departments of a need for repair or follow-up, as well as keeping Department supervisors informed of all pertinent information.
  • Must maintain a complete and accurate Radio Log for the tour of duty by means of data entry into the computerized CAD system.
  • Must monitor and receive by radio, telephone, security and fire alarms, etc.; information relative to the public safety status of the University and surrounding community.
  • Must be able to determine the significance of the communication and according to established policies and procedures, with considerable latitude for judgment, initiate action and communicate information to field officers and other appropriate officials and agencies prioritizing in the event of increased activity.
  • Must maintain and prepare all logs and files as indicated, provide information to members and guests of the University; must maintain a professional demeanor at all times.
  • Must control keys of various organizations per written procedures and maintain the integrity of the key cabinet working with the University Lock Shop.
  • Monitor Providence Police and Fire Department radio frequencies and rebroadcast relevant information to patrol officers.
  • Must have the willingness and ability to support a diverse and inclusive environment

Qualifications
  • Must have a voice compatible in tone and diction with the radio and telephone systems and be able to communicate effectively and coherently over law enforcement radio channels while initiating and responding to radio communications.
  • Must be capable of prioritizing tasks and handling a multiphasic position.
  • Must have strong verbal communications skills and be able to effectively communicate with people, including juveniles, by giving information and directions.
  • Must have strong typing/computer skills.
  • Must be able to prepare reports, including sketches, using appropriate grammar, symbols and mathematical computations.
  • Must be at least 18 years of age and have a high school diploma/GED.
  • Must pass a physical examination administered by the University.
  • Must not have any felony or serious misdemeanor convictions.
  • Must pass a criminal background investigation.
  • Must successfully pass this Department's Communication Control Officer training program.
  • Must successfully complete a 12-month probationary period (6 months if promoted to position). An employee transferred or promoted from a part-time to a full-time position, or an employee transferred or promoted during the first twelve months of employment with the Department, shall serve a twelve (12) month probation in the new position.
  • Must successfully pass an assessment of skills needed to perform dispatching skills, both listening and written assessment.


All offers of employment are contingent upon consent to criminal background screening and education verification with results satisfactory to Brown.

Benefits of Working at Brown:

Information on the Benefits of Working at Brown can be found here.

Recruiting Start Date:

2023-09-26

Job Posting Title:
Communication Control Officer

Department:
Public Safety Office of the Chief

Grade:
Department of Public Safety

Worker Type:
Employee

Worker Sub-Type:

Regular

Time Type:
Full time

Scheduled Weekly Hours:
40

Position Work Location:
Onsite

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.




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Company

Brown University

Founded in 1764, Brown is a nonprofit leading research university, home to world-renowned faculty, and also an innovative educational institution where the curiosity, creativity and intellectual joy of students drives academic excellence.

The spirit of the undergraduate Open Curriculum infuses every aspect of the University. Brown is a place where rigorous scholarship, complex problem-solving and service to the public good are defined by intense collaboration, intellectual discovery and working in ways that transcend traditional boundaries. As a private, nonprofit institution, the University advances its mission through support from a community invested in Brown's commitment to advance knowledge and make a positive difference locally and globally.

Brown is a leading research university, where stellar faculty and student researchers deploy deep content knowledge to generate new discoveries on those issues and many more. What sets their work apart? Collectively, Brown's researchers are driven by the idea that their work will have a positive impact in the world.

Brown students and faculty are tackling the nation’s opioid crisis. Planning the next Mars landing site. Uncovering the locations of ancient civilizations. Advising world leaders on new political models. Exploring new frontiers in multimedia arts. In each of their intellectual endeavors, our scholars and researchers are uncommonly driven by the belief that their work must — and will — have an impact in their communities, in society and the world.

We are a learning community grounded in a commitment of respect for the diversity of viewpoints that is fundamentally essential to intellectual discovery. We encourage the right of all individuals to express ideas and perspectives — and we embrace the value of vigorous debate in pursuit of knowledge.

Providence, Rhode Island — Brown's home for more than two and a half centuries — is a vibrant place to live, work and study, a stimulating hub for innovation, and a city rich in cultural diversity. 

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