Intake Specialist - Office of Equity and Compliance

Reporting to the Deputy TIX Coordinator for Intake and Support, the Intake Specialist supports the important mission of the Office of Equity and Compliance (OEC) by conducting timely, thorough, and trauma-informed intake meetings with both complainants and respondents in response to reports alleging discrimination, sexual misconduct including sexual assault, sexual harassment, dating/domestic violence, stalking, etc. The Intake Specialist provides support to LU students and employees and others participating or attempting to participate in LU educational programs or activities by explaining complaint resolution processes including formal and informal options; and offering, facilitating, and documenting supportive measures and resources.

Primary responsibilities would be to facilitate intakes at the direction of the Deputy TIX Coordinator for Intake an Support including the outreach to process participants, communication regarding information about the resolution process and the applicability of situations to that policy, the scheduling of meetings for initial intake meetings, and the offering of resources and implementation of supportive measures to parties involved in reports of sexual misconduct. Candidates must clearly understand policies and procedures relating to discrimination, Title IX, Clery, VAWA, and their state counterparts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Conduct trauma-informed meetings with students, employees, and others (via in-person or virtual) who report sexual misconduct (sexual assault, sexual harassment, dating/domestic violence, stalking, etc.).
• Provide information to LU students, employees, and others about their rights under Title IX, VAWA, and OEC policies, including reporting options, medical care, amnesty, prohibition against retaliation, advisors, civil protections, confidential resources, and complaint resolution processes.
• Provide information regarding supportive measures, including No Contact Directives (NCD), academic support, housing/work arrangement options, safety planning, and other supportive measures and resources.
• Assess for campus safety concerns and refer such concerns to the appropriate persons or offices. This includes ensuring compliance with the Jeanne Clery Act, Title IX, and Liberty University policies / procedures related to Review Committee / Threat Assessment Team (TAT) reviews, issuing timely warning notices, and emergency restrictions.
• Provide relevant University and local community resources, including counseling and health services, confidential advocacy, academic student advocacy, disability support, mentorship programs, spiritual development, and employment resources.
• Effectively communicate the mission of the OEC and information regarding the OEC’s complaint resolution processes including formal and informal resolution options.
• Consistently demonstrate professionalism, thoughtfulness, and a trauma-informed approach to each matter and person.
• Attend departmental and other official Liberty University meetings as required.
• Act as liaison to faculty, staff, and administration regarding concerns related to the OEC policies, procedures, and supportive measures.
• Maintain detailed, objective, and appropriate documentation or supportive measures and intake meetings using the case management software, Maxient.
• Remain knowledgeable of Virginia and federal laws related to anti-harassment and nondiscrimination for all protected classes, and regulatory trends in higher education.
• Recommend updates, revisions, and changes to the policies and procedures, internal office forms, office publications (manuals, website information, brochures, etc.), and other related materials to direct supervisor.
• Provide reports, statistics, and trends on a requested basis to direct supervisor.
• Maintain qualifications through ongoing training and professional development.
• Work effectively as a team member, embracing and fostering the University’s mission.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Required: In-depth understanding of Discrimination and Title IX process intake meetings and investigations, and a Bachelor’s degree with a concentration in criminal justice, psychology, human services, counseling, pastoral studies, human resources, biblical studies or a related field, with 1-2 years of experience.

Ability to articulate and defend the unique Christian educational mission and vision of Liberty University and its subsidiaries to a wide variety of individuals and groups.

This position is a Campus Security Authority under the Clery Act and a Responsible Employee for Title IX. Those designations require, at a minimum, annual training. The candidate is required to successfully complete all required trainings.

Thorough knowledge of:

• Title IX of the Education Amendments of 1972 (“Title IX”);
• Titles VI and VII of the Civil Rights Act of 1964 (“Title VI” and “Title VII”);
• The Family Educational Rights and Privacy Act of 1974 (“FERPA”);
• Section 504 of the Rehabilitation Act of 1973 (“Section 504”);
• Title I of the Americans with Disabilities Act (the “ADA”);
• The Age Discrimination in Employment Act of 1967, as amended by the Older Worker’s Benefit Protection Act (the “ADEA”);
• The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the “Clery Act”), as amended by the Violence Against Women Reauthorization Act of 2013 (“VAWA”);
• Virginia Code §§ 23.1-805 and 900.

Preferred: Experience in Higher Education Title IX processes



ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Exceptional abilities to effectively communicate verbally and in writing to convey clear, well-articulated information.
• Exceptional skills in understanding, speaking, and writing English to convey messages and correspond articulately and professionally.
• Possess public communication skills that allow the professional representation of Liberty University to a variety of business, government and community customers and associates.
• Self-motivated with a strong work ethic and strong organizational skills.
• Excellent purchasing systems and computer skills.
• Demonstrated walk as a committed Christian.
• A commitment to Liberty University’s mission.
• Discretion and the ability to maintain confidential information.
• Proficient in Microsoft Word and Outlook and working knowledge of Microsoft Office suite and related software.
• Demonstrated leadership qualities and experience.
• Ability to train and coach others.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.
• Critical thinking and analytical skills.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted and the noise level is moderate.

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) is required for travel to perform the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

Target Hire Date

2025-01-02

Time Type

Full time

Location

Lynchburg - In Office

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.