Position Details

Position Information

Posting date

12/05/2024

Closing date

Open Until Filled

Yes

Position Number

1127612

Position Title

AV IT Engineer I

Department this Position Reports to

AV Design & Engineering

Hiring Range Minimum

$85,600

Hiring Range Maximum

$107,000

Union Type

Not a Union Position

SEIU Level

Not an SEIU Position

FLSA Status

Exempt

Employment Category

Regular Full Time

Scheduled Months per Year

12

Scheduled Hours per Week

40

Schedule

M-F, 8a-5p
This position offers a hybrid opportunity to work both remotely and onsite and therefore requires that the incumbent reside within a commutable distance to Hanover, NH.

Location of Position

Hanover, NH
37 Dewey Field Rd rm 10

Remote Work Eligibility?

Hybrid

Is this a term position?

No

If yes, length of term in months.

NA

Is this a grant funded position?

No

Position Purpose

The AV Engineer I implements and maintains audiovisual IT solutions that enhance teaching, learning, and collaboration across Dartmouth. The AV Engineer I works closely with clients and campus partners to deliver AV solutions that support Dartmouth’s mission. The AV Engineer I provides technical expertise, support skills, and engineering knowledge to ensure effective and efficient delivery of AV IT solutions.

Description

AV IT Engineer I – Join the Future of Audiovisual Innovation at Dartmouth College


Are you passionate about technology that transforms education? Do you love working hands-on with cutting-edge audiovisual systems? Dartmouth College invites you to bring your expertise to our AV Design & Engineering Team as an AV IT Engineer I —a role where your work will directly enhance teaching, learning, and collaboration across our vibrant academic community.

What You’ll Do


In this dynamic role, you’ll:

• Bring ideas to life by implementing and maintaining innovative AV solutions tailored to Dartmouth’s mission.
• Solve problems in real time with Tier 2 support for AV systems, ensuring seamless user experiences.
• Build and integrate systems by programming AV control systems like Crestron and Extron for intuitive, high-performance functionality.
• Collaborate with experts —from campus partners to tech teams—designing and delivering AV solutions that set new standards of excellence.
• Stay ahead of the curve by developing expertise in the latest AV technologies, sharing knowledge, and mentoring teammates.

What We’re Looking For

• A problem solver with an Associate’s degree and 1–3 years of experience (or equivalent).
• Knowledge of AV systems (control systems, displays, video conferencing solutions) and a knack for troubleshooting.
• Tech-savvy with experience in AV programming, network integration, and computer-aided design tools (like AutoCAD).
• A team player who thrives on collaboration and brings excellent communication skills.
• Physical readiness to tackle installations—think climbing ladders, navigating tight spaces, and lifting up to 50 lbs.

Bonus Points for:

• Experience in academic settings or advanced certifications like AVIXA CTS, CTS -D, or CTS -I.
• A passion for staying ahead of trends in AV and educational technologies like active learning spaces and collaboration tools.
• Skills in audio DSP systems and programming languages—your tech toolbox is a major asset here!

Why Dartmouth?


At Dartmouth, you won’t just build AV systems—you’ll build experiences. Your work will shape the way faculty and students connect, collaborate, and innovate. Plus, you’ll enjoy:

• A hybrid work schedule with a competitive salary range.
• A supportive, forward-thinking team that values your ideas and expertise.
• Opportunities to grow your career in a world-class academic setting.

Ready to Make an Impact?


If you’re excited to bring your technical skills to a role that truly makes a difference, we’d love to hear from you. Apply now and be part of a team transforming education through technology.

Required Qualifications - Education and Yrs Exp

Associates plus 2-3 years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Associate’s degree with 1-3 or more years of relevant work experience or the equivalent combination of education and experience.
• In-depth knowledge of audiovisual technologies, including AV control systems, projectors, displays, audio systems, and video conferencing solutions.
• Experience in AV control system programming (e.g., Crestron) and network integration.
• Proficiency in IT networks.
• Familiarity with computer-aided design programs (e.g., AutoCAD).
• Knowledge of scripting languages.
• Ability to adapt to changing technology landscapes and stay updated on industry trends.
• Familiarity with AV project phases and timelines.
• Experience with endpoint management concepts and tools.
• Physical capability to lift at least 50 lbs., climb ladders, navigate tight spaces, and use power tools.
• Strong communication skills for effective collaboration with faculty, staff, technical teams, and clients, as well as problem-solving and troubleshooting abilities for integrated AV systems.

Preferred Qualifications

• Experience working in an Academic environment.
• Familiarity with educational technology trends, such as active learning spaces, flipped classrooms, and online collaboration tools.
• Advanced AV manufacturer and industry certifications (e.g., QSC Level II, Dante Level III, AVIXA CTS, CTS -D, or CTS -I, etc.).
• Advanced Audio DSP knowledge and skills.
• Familiarity with software development lifecycles.
• Experience programming in one or more languages.
• Familiarity with ITSM (Information Technology Service Management) tools and methodologies.

Department Contact for Recruitment Inquiries

Jonathan Kulp

Department Contact Phone Number

603.646.6110

Department Contact for Cover Letter and Title

Maureen Hennigan

Department Contact's Phone Number

603.646.6946

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Yes

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy


Additional Instructions

Quick Link

https://searchjobs.dartmouth.edu/postings/76893

Key Accountabilities

Description

Service and Support Management

• Consults with clients to understand AV needs and advise on AV usage.
• Provides Tier 2 support according to service level agreements.
• Maintains systems, equipment, and firmware updates proactively.
• Supports and improves AV system monitoring, alerts, and automations.
• Contributes to the development and improvement of AV standards, guidelines, processes, and best practices.
• Develops and maintains AV IT knowledge materials.
• Collaborates with campus partners to ensure efficient and effective AV IT operations.
• Mentors and trains Integration Technicians and AV support consultants on AV IT systems and solutions.
• Continuously develops knowledge about emerging trends and technologies in AV IT.

Percentage Of Time

40

Description

Integration and Inventory

• Oversees the installation and setup of AV systems, ensuring proper functionality, performance, and alignment with design standards.
• Programs and configures AV control systems to provide intuitive user interfaces and seamless operation.
• Conducts thorough testing and quality assurance checks to identify and address technical issues before deployment.
• Works with AV D&E team to identify equipment, ensure appropriate inventory levels, and manage all inventory in compliance with Dartmouth policy.

Percentage Of Time

30

Description

Design and Engineering

• Engineers AV systems in alignment with Dartmouth strategy and designs, providing expertise to campus partners and clients.
• Develops detailed AV system designs, schematics, and technical documentation, ensuring compliance with Dartmouth design standards.
• Independently implements AV systems at scale, using endpoint management tools to support AV computers and devices.
• Administers Dartmouth AV IT solutions and collaborates with network teams to ensure security and optimal performance.
• Works with the engineering lead to test, innovate, and align Dartmouth AV solutions with the overall strategy.

Percentage Of Time

15

Description

Training and Development

• Mentors and trains Integration Technicians and AV support consultants on AV IT systems and solutions.
• Continuously develops knowledge about emerging trends and technologies in AV IT.

Percentage Of Time

10

Description

Other duties as assigned

Percentage Of Time

5

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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

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Performs other duties as assigned.
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn about this employment opportunity?
   • Current Dartmouth employee (Please specify full name below)
   • Word of mouth
   • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
   • jobs@dartmouth.edu email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
   • Recruiter (Please specify full name or event below)
   • abilityJOBS
   • Chronicle of Higher Education
   • Glassdoor
   • Handshake
   • HigherEdJobs
   • Indeed
   • Inside Higher Ed
   • LinkedIn’s Job Board
   • RecruitMilitary
   • Dartmouth’s Job Board (searchjobs.dartmouth.edu)
   • Other (Please specify below)
2. If you would like to add more information to your answer, please specify here:
   
   (Open Ended Question)
   
   

Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Curriculum Vitae
2. Media Portfolio
3. Additional Document #1
4. Pictures/Photos in support of application