Coordinator - Admissions Coach

Extended Job Title

Coordinator - Admissions Coach

Org Level 1

Texas Tech Univ Health Sciences Ctr

Org Level 7

351604 - SON Lbk Genl

Position Description

Performs supervisory and coordinative work in the operation of a specific program or departmental project. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and student assistants.

Requisition ID

39632BR

Optional Attachments

Professional/Personal Reference

Travel Required

None

Pay Grade Maximum

Salary commensurate with related education, experience and/or skills.

Major/Essential Functions

• Transcript Evaluation: Review and assess incoming transcripts for applicants to determine and officially record equivalent transfer credits for both non-nursing prerequisite courses and Texas Core Curriculum requirements, in accordance with TTUHSC policies and Texas Higher Education Coordinating Board guidelines.
  • Equipment - Computer
  • Daily – 40%
  • Essential
  • Performance Standard: Complete all evaluations accurately within 2 weeks of all transcripts being received.
• Advising: Provide accurate and timely advising to prospective students for all nursing programs, through Zoom, phone, or in-person sessions, to guide them through the admissions process and academic requirements.
  • Equipment – Computer, phone
  • Daily – 40%
  • Essential
  • Performance Standard: Offer a minimum of 12 individual advising sessions per week with satisfaction goal of 90%.
• Campus Tours: Lead informative tours of the TTUHSC Lubbock campus, including the SimLife Center, for prospective students as requested.
  • Equipment – None
  • Monthly
  • Marginal
  • Performance Standard: Complete tours as requested with satisfaction goal of 90%.
• Ongoing Communication: Maintain consistent communication with prospective students and applicants throughout the admissions process via phone, email, and face-to-face interactions.
  • Equipment – Computer, phone
  • Daily – 15%
  • Essential
  • Performance Standard: Respond to all emails/calls within 2 business days.
• Application Support: Assist Admissions Coordinators and the Director of Admissions with processing applications, ensuring that all required documentation is complete and accurate.
  • Equipment – Computer
  • Weekly
  • Essential
  • Performance Standard: Assist team as needed and respond to all requests for assistance within 1 business day.
• Record Keeping: Ensure accurate, up-to-date records for all applicants are maintained in the admissions database.
  • Equipment – Computer
  • Weekly
  • Essential
  • Performance Standard: Ensure all files are accurate.
• Culture Alignment: Embody and promote TTUHSC's Values-Based Culture in all interactions with students, staff, and faculty.
  • Equipment – None
  • Daily – 5%
  • Essential
  • Performance Standard: Score a minimum of Meets Expectations on all TTUHSC values in annual performance review.
• Supervision: Provide guidance and oversight to student assistants, as needed, ensuring tasks are completed efficiently and accurately.
  • Equipment – None
  • Weekly
  • Marginal
  • Performance Standard: Provide supervision as needed when Section Coordinators and Director of Admissions are not available.
• Presentations: Deliver clear and engaging presentations about the admissions process and nursing programs to both small and large groups, as requested.
  • Equipment – Computer
  • Monthly
  • Essential
  • Performance Standard: Maintain accurate presentations for each undergraduate nursing program.

Grant Funded?

No

Pay Grade Minimum

Salary commensurate with related education, experience and/or skills.

Pay Basis

Hourly

Work Location

Lubbock

Preferred Qualifications

• Two to three years of experience in admissions and application processing, college admissions and/or advising, and/or other customer service organizations.
• Experience working CRM application management processes and systems including but not limited to Slate and ERPs including Banner for an educational institution.
• Experience in admissions, advising, customer service is also preferred.
• Proven ability to provide accurate, timely, and kind responsiveness to the needs of diverse constituencies, and managing goals.
• Knowledge of Texas Core Curriculum requirements.
• Experience working independently and as part of a team in a fast-paced environment.

Campus

HSC - Lubbock

Department

SON Lbk Genl

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

Job Group

Office and Admn Wkrs All Other

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

High school graduation plus five (5) years progressively responsible related experience; additional related education may exchange for required experience on a year for year basis.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

AZ, LS, MC, PS, RP, YN

Army Military Occupational Specialty Code

15P, 36B, 42A, 56M, 68J, 88H, 88N, 89A, 89B, 92A, 92Y

Air Force Specialty Code

3A1X1, 8A200

Marine Military Occupational Specialty Code

0111, 3372, 6046

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .