Commuter Life Assistant for Resources

Commuter Life Assistants are campus leaders committed to delivering a premier commuter experience through hospitality, engagement, and service. Supervised by the Assistant Director of Commuter Engagement, this position contributes to an engaging and Christ-centered commuter student experience by assisting the Commuter Life Team and representing the Office of Student Life. They help to create a welcoming Commuter Lounge experience, provide event support, and fulfils other duties that meet the needs of commuters. The ideal candidate for this role is self-motivated, service-oriented, relational and outgoing with a passion for serving and supporting commuter students. Additionally, they should have strong communication and customer service skills, as well as the ability to work well with others and problem-solve.

JOB SUMMARY

Commuter Life Assistants for Resources are campus leaders committed to delivering a premier commuter experience through service, resourcing, and support. Supervised by the Associate Director of Commuter Resources, this position contributes to an engaging and Christ-centered commuter student experience by administering Commuter Life resources and services, assisting Commuter Resource Center operations, and fulfilling reception responsibilities as representatives of the Commuter Life team. Commuter Life Assistants for Resources empower commuters by helping them identify and obtain the appropriate campus and community resources to address their needs. Additionally, this position assists in facilitating Commuter Life resource events. The ideal candidate is proactive, empathetic, and resourceful, passionate about serving the commuter student community.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Assist Commuter Resource Center Visitors

a. Provide a welcoming and informative presence at the Commuter Resource Center.

b. Guide visitors in identifying their needs and direct them to the appropriate resources or services.

c. Maintain a clean, organized, and resource-rich environment.

2. Support Commuter Food Pantry Operations

a. Assist in inventory management, stocking, organizing, and distributing pantry items.

b. Receive and process deliveries and donations for the Commuter Food Pantry.

c. Ensure the pantry operates smoothly and efficiently, meeting the needs of commuter students.

d. Promote the pantry services and encourage student engagement.

e. Assist in retail pick-ups as needed.

3. Administer Commuter Resources

a. Assist in developing and disseminating informational content regarding campus and community resources.

b. Administer and maintain Commuter Community Boards, including receiving, organizing, and distributing posters.

c. Assist with Commuter Locker assignment and key collection.

d. Manage and update resource materials available to commuter students.

4. Assist in Commuter Life Events and Resource Initiatives

a. Assist the Associate Director of Commuter Resources in the planning and executing of resource-focused events and initiatives.

b. Engage with students during events, providing information and support as needed.

c. Gather feedback from participants to improve future initiatives.

d. Represent the Commuter Resource Center during at information tables across campus.

5. Receive Training and Ongoing Development

a. Engage in regular training sessions to enhance knowledge and skills relevant to the role.

b. Participate in professional development opportunities to support personal growth and effectiveness in the position.

c. Contribute to team meetings and collaborative efforts within the Commuter Life team.

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

Education

Current enrollment as a student at Liberty University.

Preferred Qualifications

Experience

Previous experience in customer service or a similar role.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

1. Initiative

a. Starts tasks right away and finishes quickly, working towards assigned tasks and goals with focus and proactive intention.

2. Organization

a. Maintains high attention to detail, completes tasks successfully and on time, and balances their priorities appropriately.

3. Advocacy and Empathy

a. Capacity to advocate for student needs and empathize with the unique challenges faced by commuter students.

4. Integrity

a. Demonstrates moral character and a desire to be transparent and to do what is right at all times.

5. Desire to Learn

a. Proactively pursues and enjoys opportunities to learn from others, demonstrating a humility to learn from all and a desire to share this with others.

6. Emotional Intelligence

a. Demonstrates the ability to understand others and what motivates them, utilizing this ability to make others feel valued, heard, and interesting.

7. Adaptability

a. Flexible and able to handle changes and new challenges with ease.

Physical and Sensory Abilities

- Sometimes required to travel to local and campus locations.

- Frequently required to sit for extended periods to perform deskwork or type on a keyboard.

- Regularly required to hear and speak in order to effectively communicate orally.

- Frequently required to stand, walk, and climb stairs to move about the building.

- Handle materials, reach overhead, kneel, or stoop in order to conduct business.

- Regularly lift 20 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is in an office setting. However, work frequently occurs in a variety of other settings, including, but not limited to, residence halls, warehouses, and outdoor activities.

This job description is designed to provide an employee with a basic understanding of the essential functions, duties, and responsibilities entailed in the performance of his or her job with Liberty University (LU). It is not intended to be all-inclusive. This description does not constitute an employment contract, either expressed or implied. Employment with Liberty University is at-will and may be terminated by either the employee or LU with or without advance notice for any reason or for no reason at all. Only the President and Chancellor is authorized to make changes to any LU policy. Job functions and responsibilities are subject to change at the discretion of management. Efforts will be made to provide advanced notice of such changes whenever possible.

Target Hire Date

2025-01-13

Time Type

Part time

Location

Lynchburg - In Office

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.