Admissions Operations Officer

ORGANIZATION DESCRIPTION

Schwarzman Scholars is a one year fully-funded master’s program in global affairs at Tsinghua University in Beijing, China. As the first scholarship of its kind created to respond to the geopolitical landscape of the 21st century, Schwarzman Scholars aspires to build a global network of young leaders that are prepared to confront the pressing challenges facing the world. Founded in 2013 by Steven A. Schwarzman, it is one of the world’s most prestigious graduate fellowships. 

Each year, up to 200 candidates are chosen for this highly selective program. Scholars are selected based on their leadership qualities and the potential to understand and bridge cultural and political differences. They live in Beijing for a year of intensive study, honing leadership skills through a curriculum designed and taught by leading academics from internationally ranked institutions. 

Learn more at www.schwarzmanscholars.org

POSITION DESCRIPTION: ADMISSIONS OPERATIONS OFFICER

Schwarzman Scholars seeks an Admissions Operations Officer to be part of the Admissions team to execute a world-class admissions process designed to select the next generation of young leaders from around the world for an unparalleled experience in China via the Schwarzman Scholars Master’s program at Tsinghua University.

The Admissions Operations Officer will be responsible for managing the day-to-day Admissions operations at the Stephen A. Schwarzman Education Foundation (SASEF) in New York. This position provides technical expertise and support to advance the organization’s goals of outreach and selection the management of the Slate CRM system, and is skilled in data analysis. The Admissions Operations Officer reports to the Assistant Director of Global Admissions.

Job Requirements

Essential Duties and Responsibilities include the following:

•    Serve as the Admissions Team technical lead in daily operations; provide analysis and consultation to leadership or other departments

•    Manage data and records in the Schwarzman Scholars Slate by Technolutions CRM instance as it relates to internal and external users, prospective applicants, applications, organizations, organization contacts, interviewers, and networks

•    Create, update, and direct auditing of existing Slate forms, queries, and reports

•    Configure and collaborate with colleagues on the implementation of marketing campaign strategy

•    Build and audit admissions events in Slate such as outreach events and interviews

•    Coordinate regular Slate training sessions with internal and external constituents

•    Lead and serve as a resource on Slate projects with consultants and partners when necessary

•    Analyze and increase efficiencies of application processing and daily operations, including implementing new Slate functionality, testing, and driving new technology initiatives

•    Lead the annual U.S./Global application launch and all necessary application edits and testing

•    Serve as lead contact with the China Admissions team to ensure that both applications are aligned, in consultation with the organization’s manager of data systems

•    Analyze and document operational workflows and procedures to direct possible improvements in consultation with the Admissions Team leadership

•    Manage and maintain annual outreach and selection calendar with the Assistant Director of Global Admissions

•    Work closely with the SASEF Data Systems Manager to ensure Admissions data is compliant with the organization’s data retention policies

•    Manage reimbursement process for scholars, interviewers, candidates, and readers

•    Oversee Admissions operations duties, including shipments for outreach and selection

•    Stay informed of higher education trends and new technologies

•    Performs other admissions-related duties and functions as assigned

Knowledge, Skills, and Abilities

•    CRM experience, with Slate by Technolutions is strongly preferred 

•    Possesses data analysis and analytic skills to pull data and create reports

•    Excellent technical skills and knowledge is expected; A high level of proficiency in Microsoft Office skills (emphasis on Excel) required

•    Demonstrated experience as an agile problem-solver who can work well in time-sensitive     situations

•    Exhibits a high aptitude for learning

•    Ability to handle sensitive data and information with security and care

•    Highly organized and detail oriented

•    Ability to communicate clearly by email, chat, and in virtual meetings

•    A team player who is committed to the overall success of the team and to the greater good of the organization

•    Committed to delivering high quality, stakeholder-centric care and customer service

Education/Experience

•    Bachelor’s degree is required

•    Two years of CRM experience (Slate by Technolutions strongly preferred)

•    Experience in higher education and/or university admissions with global stakeholders is strongly preferred

 

This is a full-time position based in New York City with a hybrid remote work schedule.

 

The Foundation offers a comprehensive benefits package, on day one! Including medical, dental, vision, disability and life insurance. In addition, we offer a retirement savings plan with a match, a flexible spending plan with a match and a commuter savings plan.

 

The Stephen A. Schwarzman Education Foundation is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, marital status, veteran status, genetic information, or any other characteristic protected by applicable law. Our goal is to create a welcoming environment where all individuals feel respected and valued. All employment decisions, including hiring, promotion, compensation, benefits, and training, are made without regard to these factors. We encourage individuals from all backgrounds and experiences to apply.

Due to the candidate volume, our office will contact those who provide the best match for this opportunity.