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Infrastructure Support Specialist

Employer
Lebanon Valley College of Pennsylvania
Location
Annville, Pennsylvania
Salary
Salary and full benefits
Date posted
Dec 5, 2024
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Position Type
Administrative, IT & Technology
Employment Level
Entry-Level
Employment Type
Full Time
Institution Type
Private Four-Year Institutions

Job Details

The infrastructure support specialist supports the Information Technology team with the campus network, campus servers, help desk support, and assists with infrastructure and security operations for the College. Responsibilities include technical support through account creation and account directory maintenance such as email and file access, supporting the infrastructure team through patching, server maintenance, and as the first level of support for users, providing documentation of account creation and termination and access controls, providing support to users of the campus network servers and the Internet, including network servers and remote access servers, assuring the timely diagnosis and repair of college-owned networking and server equipment, coordinating network services to the residence halls including the supervision of student network assistants, and serving as the on-site technical coordinator for the college’s systems and related services. Availability and flexibility to work some evenings and weekends. Qualifications include a high school diploma or equivalent with post-secondary training in a computer-related field preferred, excellent oral and written communication skills, excellent interpersonal and customer service skills, the ability to multitask with success with a keen attention to detail, and literacy and proficiency with Microsoft Office programs. Interested applicants should submit a letter of interest, resume, and contact information for three professional references to Recruitment. The position will remain open until filled.

Lebanon Valley College is committed to excellence through its employment practices and welcomes applicants with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. The College is committed to recruiting and supporting a diverse student body, faculty and staff and strives to promote a culture of inclusiveness, respect, communication, and understanding. The College strongly encourages applications from historically underrepresented populations. Visit here to learn more about our commitment to Inclusive Excellence.

Company

Founded in 1866, Lebanon Valley College guides students to lifelong success through exceptional undergraduate and graduate programs delivered in a practical, supportive environment. 

Lebanon Valley College’s faculty and staff are essential members of our community, helping make the College the best it can be for our students—which is why we want to ensure LVC is one of the best places to work.

From our generous compensation and benefits packages to our focus on employee wellness and other perks, LVC works hard to attract and retain talented faculty and staff while maintaining the health and welfare of our employees.

We support a working environment with a strong work-life balance and benefits that rival other institutions. All LVC employees enjoy benefits like free memberships to the LVC Sports Center, free use of the Bishop Library, and dining services discounts. For full- and part-time employees, LVC provides health insurance and retirement plans, tuition benefits, vacation, sick, and parental leave, and much more.

LVC’s on-campus life and events mean you’ll get to engage with students, your peers, and other members of the community in fun ways. From celebrating Homecoming, Commencement, and Convocation, to participating in music and theatre performances, to showcasing work at our annual Inquiry event, there are plenty of opportunities to get involved with people outside your department.

Lebanon Valley College

Company info
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