Community Director
- Employer
- American University
- Location
- Washington, District of Columbia, United States
- Salary
- Competitive Salary
- Date posted
- Dec 3, 2024
View more categoriesView less categories
- Position Type
- Administrative, Student Affairs, Other Student Affairs, Residence Life, Student Activities & Services
- Employment Type
- Full Time
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American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University
Department:
AD Residence Life 2
Time Type:
Full time
Work Modality:
Hybrid 01 (On Campus 3-4 Days/Week)
Union:
Excluded
Job Description:
Summary:
The Community Director is a live-in position and co-manages all aspects of a co-educational residence hall and learning community housing approximately 600-1200 students. This position directly oversees the day-to-day operation of a residential area including: supervising student assistants, conflict mediation, hall initiatives/activities and facilities operation. The incumbent provides judicial services as a hearing officer in violations of the Student Code of Conduct regarding the housing policies and helps enforce these policies. This position provides on-call emergency coverage after hours for the resident population. The Community Director also serves as an advisor to the Hall Council in the assigned area and presents educational programming for residents as needed.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.) Staff Supervision, Selection, and Training
- Select, train, and supervise student staff to provide an
environment conducive to living and learning.
- To meet these goals, this position requires the individual to
meet with staff members individually and as a group to discuss
their performance, the residents and issues affecting the
area.
- This also includes supervising staff programming, conflict
mediation, and evaluation of student staff performance.
- Furthermore, this position plays an integral part in the
selection of qualified staff, as well as provides a comprehensive
training program in the fall and spring semesters for student staff
positions throughout the department.
- Ensure that policies are uniformly and fairly enforced.
- Read and access staff reports on alleged violations of the
student code of conduct (Incident Report Forms or IRFs).
- Provide services as a hearing officer in violations of the
Student Code of Conduct regarding the housing policies.
- Prepare and present in cases involving a Disciplinary Hearing
Board.
- Prepare all paperwork and reports that detail the judicial
system within the residence halls.
- Provide on-call emergency coverage after hours for the resident
population.
- Respond to a variety of student needs and coordinate response
network within the department, as well as with other university
departments.
- Provide assistance with after hours and weekend room
assignment, staff selection, and staff training programs.
- Interpret and apply a programming framework utilizing Housing
& Dining Programs programming model.
- Collaborate with university faculty and other departments
within the Office of Campus Life and Academic Affairs.
- Create and present programs on topics identified as residents’
most immediate needs and interests.
- Oversee day to day operations for the residential community
desk during the academic year.
- Recruit, hire and supervise desk coordinator and desk
receptionists.
- Assist in the implementation and training for student staff
during fall and winter training programs.
- Serve as an advisor to the Hall Council in the assigned
area.
- Attend and assist with Hall Council executive and general
meetings.
- Regularly meet with Hall Council executives for planning.
- Manage Hall Council budget.
- Approve funding requests.
- Oversee the facilities operations for their assigned
residential area.
- This includes working closely with staff to ensure the proper
identification of damages in both individual and common
areas.
- The position entails meeting with Facilities Management staff,
housekeeping staff, other staff in the department, and other
constituencies that work to ensure the facilities remain in good
condition.
- May include Summer Operations (May – August), Committee
Assignments and/or Collateral Assignment: Summer Operations
(May-August): Assist in conduct adjudication and provides follow-up
care to summer residential students. Serve on special departmental
committees and projects.
- Collateral Assignment: Provide assistance to the division in a
position separate from that listed above. Meet with appropriate
office to determine the extent of assistance and provide
documentation and information to show how this connection is
beneficial to the department. Not all positions allow for a
collateral assignment, depending on the residential area
assigned.
- Committee Assignments: Serve on various committees within the
department or the university as assigned.
- Co-supervises a subset of student staff comprised of Resident
Assistants and Desk Receptionists.
- Serving Customers .
- Displaying Creativity.
- Prioritizing and Organizing .
- Acquiring and Analyzing Information .
- Supporting Coworkers .
- Managing Performance.
- Full-Time.
- 35 hours per week.
- On-campus living and availability for after-hour and weekend
response is required.
- This position has “non-traditional” business hours.
- Extreme flexibility is required to be successful in this
position.
- Attendance at campus functions, student programs, and
after-hours emergency response is often required.
- $52,938 annually.
- Master’s degree in student personnel administration or related
field is required.
- 1-3 years of relevant experience.
- One year of professional residence hall supervision/management
experience, residential curriculum development, living learning
communities, and/or advising student groups is preferred.
- Supervision of student employees and/or graduate assistants
preferred.
- Previous experience managing student crises and conflicts
preferred.
- Housing included.
- The compensation package for this position also includes a meal
plan for the incumbent.
- This meal plan is provided with some requirements as it relates
to providing feedback both oral and written of dining services on
campus.
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options .
Other Details
- Hiring offers for this position are contingent on successful
completion of a background check.
- Employees in staff positions at American University must
deliver their services to the university from either the District
of Columbia, Maryland, or Virginia, or perform work on-site at the
university.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an E-Verify employer.
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu .
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
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