Assistant Director for Student Support Services
- Employer
- Ball State University
- Location
- Muncie, Indiana, United States
- Salary
- Competitive Salary
- Date posted
- Dec 2, 2024
View more categoriesView less categories
- Position Type
- Administrative, Student Affairs, Enrollment Management, Other Student Affairs, Student Activities & Services
- Employment Type
- Full Time
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Job Details
Posting Details
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Any BSU employee, excluding Faculty and Temporary employees, applying for a staff or professional position will need to have been in their current role for at least 6 months at time of application. Learn More
Any BSU employee who is offered a final interview when applying for a staff or professional position will need to inform their current supervisor of the upcoming interview. Learn More
Position Title
Assistant Director for Student Support Services
About this Opportunity
Ball State University welcomes applications for Assistant Director for Student Support Services.
Our Statement on Inclusiveness
At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define ‘inclusiveness’ as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’ As such, this value incorporates a commitment to inclusive excellence and freedom of expression.
Benefits and Community
Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.
Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:
https://www.bsu.edu/about/live-near-your-work
FLSA
Administrative Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
In collaboration with the Director of Student Support Services in the Estopinal College of Architecture and Planning ( ECAP ), and college leadership, support the college in meeting its enrollment goals by actively participating in recruitment and yield programming initiatives. Promote and maintain a “hassle-free” ECAP undergraduate student experience by providing guidance to all students to resolve issues related to college or university-related business services. Some work will occur on weekends and evenings.
Minimum Education
Bachelor’s degree from an accredited institution by date of appointment.
Minimum Experience
At least one year experience in college student event programming and higher education support initiatives with demonstrated success.
Minimum Other
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Master’s degree in Higher Education and Student Affairs, Leadership, or related field from an accredited institution by date of appointment.
Preferred Experience
Direct experience with college admissions, experience with SLATE, demonstrated success as project manager.
Preferred Other
Demonstrated presentation and public speaking skills with adeptness in speaking before large groups or audiences.
Pre-Employment Screening
Requires successful completion of a background check and education verification.
Position Title(s) Supervised
Student Ambassador(s)
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master’s, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
ECAP Deans Office:200010
Department Information
Department Email or Phone Number
765-285-5859
Duties & Responsibilities
Ranking
1
Job Duty
Serve as the undergraduate point-of-contact, representative for the Estopinal College of Architecture and Planning to prospective students, their families, counselors, and other individuals and/or organizations involved with college selection process; when needed develop and deliver presentations to involved parties, or conduct one-on-one meetings with consultation; counsel students and families; advise denied students regarding re-applying and alternative pathways into ECAP programs, and present a positive and professional image of Ball State University and the Estopinal College of Architecture and Planning.
Ranking
2
Job Duty
Collaborate with the Director to identify, cultivate, and maintain strategic partnerships with industry-leading organizations and key stakeholders involved in recruitment and retention of students, implement outreach tactics to high schools and community programs – including classroom, school, and/or school job-fair visits and conduct workshops as a representative of the Estopinal College of Architecture and Planning.
Ranking
3
Job Duty
Coordinate and implement all university events related to recruitment for the Estopinal College of Architecture and Planning, including, but not limited to Preview Days, Transfer Visit Days, Admitted Student Day, Explore Ball State Day, Experience Ball State Day, Counselor Visits, Project Stepping Stone, TRIO, Jump Start, Weeks of Welcome.
Ranking
4
Job Duty
Plan and implement the college merit and scholarship awards recognition ceremony, coordinate the college senior class graphic design competition, and the college commencement ceremonies.
Ranking
5
Job Duty
Oversee the selection, supervision, training, scheduling, and payment of ECAP Student Ambassadors. Fill in as college representative when needed for college visits, including evenings, weekends, and summer terms.
Ranking
6
Job Duty
Oversee and manage the recruitment and enrollment of ECAP summer camp experiences including DesignWorks, Architecture camp and all other summer camps or workshops supported by ECAP ; develop registration processes; oversee university compliance for these offerings; review and edit university contracts for housing, travel, recreation; monitor workshop payments; oversee all advertising updates and outreach for workshops.
Ranking
7
Job Duty
Serve as point-person for students needing university and college-level support services. Develop and maintain referral relationships for a range of support services and connect participants to appropriate university services as needed; work closely with ECAP academic and Ball State advising teams.
Ranking
8
Job Duty
Utilize EAB Navigate and other university programs to document student interactions, conduct student outreach, maintain campus resource listings, manage and track task progress, etc.
Ranking
9
Job Duty
Track student progress and persistence. Collaborate on the preparation of post-program/event reports
Ranking
10
Job Duty
As needed, serve as a college representative on institutional committees related to admission, recruitment, retention, and commencement.
Ranking
11
Job Duty
Supervise Program Assistants’ monitoring of student enrollment to determine section sizes, number of sections, and master scheduling that facilitates cross-disciplinary course access by all students in the college. Supervise/oversee course establishment in Banner in light of program accreditation requirements and interdisciplinary objectives. Consult with the department chairs to provide faculty-loading scenarios that impact interdisciplinary opportunities.
Ranking
12
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202401656P
Number of Vacancies
1
Desired Start Date
01/06/2025
Position End Date (if temporary)
Open Date
12/02/2024
Applications Accepted Through Date
01/09/2025
Open Until Filled
No
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Special Instructions Summary
Information for Applications Requiring a Cover Letter
In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Any BSU employee, excluding Faculty and Temporary employees, applying for a staff or professional position will need to have been in their current role for at least 6 months at time of application. Learn More
Any BSU employee who is offered a final interview when applying for a staff or professional position will need to inform their current supervisor of the upcoming interview. Learn More
Position Title
Assistant Director for Student Support Services
About this Opportunity
Ball State University welcomes applications for Assistant Director for Student Support Services.
Our Statement on Inclusiveness
At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define ‘inclusiveness’ as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’ As such, this value incorporates a commitment to inclusive excellence and freedom of expression.
Benefits and Community
Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.
- Affordable Healthcare
- Retirement
- Tuition Remission (For eligible employees, their dependents,
and spouse)
- Paid Parental Leave
- Professional Development
Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:
https://www.bsu.edu/about/live-near-your-work
FLSA
Administrative Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
In collaboration with the Director of Student Support Services in the Estopinal College of Architecture and Planning ( ECAP ), and college leadership, support the college in meeting its enrollment goals by actively participating in recruitment and yield programming initiatives. Promote and maintain a “hassle-free” ECAP undergraduate student experience by providing guidance to all students to resolve issues related to college or university-related business services. Some work will occur on weekends and evenings.
Minimum Education
Bachelor’s degree from an accredited institution by date of appointment.
Minimum Experience
At least one year experience in college student event programming and higher education support initiatives with demonstrated success.
Minimum Other
- Strong communication (written and oral), customer service, and interpersonal skills.
- Ability to work collaborative with diverse stakeholders, including students, faculty, staff, and industry professionals.
- Demonstrated commitment to promoting diversity, equity, and inclusion.
- Ability to multitask and thrive in a fast-paced environment.
- Project management experience.
- Presentation and public speaking experience.
- Ability to adapt to changes, and work professionally in independent and team settings.
- Proficiency in Microsoft Office Suite.
- Ability and flexibility to work some evenings and weekends
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Master’s degree in Higher Education and Student Affairs, Leadership, or related field from an accredited institution by date of appointment.
Preferred Experience
Direct experience with college admissions, experience with SLATE, demonstrated success as project manager.
Preferred Other
Demonstrated presentation and public speaking skills with adeptness in speaking before large groups or audiences.
Pre-Employment Screening
Requires successful completion of a background check and education verification.
Position Title(s) Supervised
Student Ambassador(s)
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master’s, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
ECAP Deans Office:200010
Department Information
Department Email or Phone Number
765-285-5859
Duties & Responsibilities
Ranking
1
Job Duty
Serve as the undergraduate point-of-contact, representative for the Estopinal College of Architecture and Planning to prospective students, their families, counselors, and other individuals and/or organizations involved with college selection process; when needed develop and deliver presentations to involved parties, or conduct one-on-one meetings with consultation; counsel students and families; advise denied students regarding re-applying and alternative pathways into ECAP programs, and present a positive and professional image of Ball State University and the Estopinal College of Architecture and Planning.
Ranking
2
Job Duty
Collaborate with the Director to identify, cultivate, and maintain strategic partnerships with industry-leading organizations and key stakeholders involved in recruitment and retention of students, implement outreach tactics to high schools and community programs – including classroom, school, and/or school job-fair visits and conduct workshops as a representative of the Estopinal College of Architecture and Planning.
Ranking
3
Job Duty
Coordinate and implement all university events related to recruitment for the Estopinal College of Architecture and Planning, including, but not limited to Preview Days, Transfer Visit Days, Admitted Student Day, Explore Ball State Day, Experience Ball State Day, Counselor Visits, Project Stepping Stone, TRIO, Jump Start, Weeks of Welcome.
Ranking
4
Job Duty
Plan and implement the college merit and scholarship awards recognition ceremony, coordinate the college senior class graphic design competition, and the college commencement ceremonies.
Ranking
5
Job Duty
Oversee the selection, supervision, training, scheduling, and payment of ECAP Student Ambassadors. Fill in as college representative when needed for college visits, including evenings, weekends, and summer terms.
Ranking
6
Job Duty
Oversee and manage the recruitment and enrollment of ECAP summer camp experiences including DesignWorks, Architecture camp and all other summer camps or workshops supported by ECAP ; develop registration processes; oversee university compliance for these offerings; review and edit university contracts for housing, travel, recreation; monitor workshop payments; oversee all advertising updates and outreach for workshops.
Ranking
7
Job Duty
Serve as point-person for students needing university and college-level support services. Develop and maintain referral relationships for a range of support services and connect participants to appropriate university services as needed; work closely with ECAP academic and Ball State advising teams.
Ranking
8
Job Duty
Utilize EAB Navigate and other university programs to document student interactions, conduct student outreach, maintain campus resource listings, manage and track task progress, etc.
Ranking
9
Job Duty
Track student progress and persistence. Collaborate on the preparation of post-program/event reports
Ranking
10
Job Duty
As needed, serve as a college representative on institutional committees related to admission, recruitment, retention, and commencement.
Ranking
11
Job Duty
Supervise Program Assistants’ monitoring of student enrollment to determine section sizes, number of sections, and master scheduling that facilitates cross-disciplinary course access by all students in the college. Supervise/oversee course establishment in Banner in light of program accreditation requirements and interdisciplinary objectives. Consult with the department chairs to provide faculty-loading scenarios that impact interdisciplinary opportunities.
Ranking
12
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202401656P
Number of Vacancies
1
Desired Start Date
01/06/2025
Position End Date (if temporary)
Open Date
12/02/2024
Applications Accepted Through Date
01/09/2025
Open Until Filled
No
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Special Instructions Summary
Information for Applications Requiring a Cover Letter
In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter
Company
Founded in 1918 in Muncie, Indiana, the public research university has grown to more than 22500 students
Spirited and motivated, we learn, grow, and take flight. Our faculty and staff—everyone in our community—embrace students as learning partners from day one. In classrooms and labs, in immersive learning projects, on the sports fields—with creativity and determination—Cardinals Fly. We are grounded in our values, lifted by our knowledge, and go confidently upward toward ever greater opportunities. Ours is a simple promise: to challenge each other to excel. And with Beneficence as our guide—We Fly.
We are committed to excellence through a talented and diverse faculty and staff. Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world. We are excited that you want to join us in these endeavors!
The university offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay.
Company info
- Website
- http://www.cms.bsu.edu/
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