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Academic Systems Analyst



Academic Systems Analyst

Downtown District Office at 180 N. Wabash

The Academic Systems and Student Records Department manages the technological needs of the Office of Academic & Student Affairs to ensure CCC’s academic policies, business processes, academic programs, and reporting requirements are effectively supported by various systems including PeopleSoft Campus Solutions 9, GradesFirst, Civitas, and various Portals.

Academic Systems & Student Records provides the functional leadership and technical expertise needed to drive continued improvements to CCC’s academic and student support systems, ensure the accuracy and integrity of student records, improve the quality of data reported to regulatory agencies, and provide students with a high quality user experience.

Reporting to the Executive Director – Academic Systems & Student Records, an Academic Systems Analyst is accountable for managing projects and assignments that support and maintain CCC’s academic systems, working in close collaboration with the Registrar’s Office, IT staff and key administrators to ensure academic systems and processes provide users with accurate student records and academic program data.

As a project manager, the Academic Systems Analyst develops to business and functional requirements to support academic operations, coordinating work efforts with college administrators, vendors and IT staff in the upgrading and installation of new systems; system configuration and set up; testing and documentation of modules within Campus Solutions, the CCC Portals (student, advising, and faculty), and related systems. Performs related duties as required.

Essential Duties:

  • Provides technical expertise and oversight of projects relating to the updating and maintenance of Campus Solutions, with a focus on the Student Records and Academic Advising modules, ensuring applications developed and processes created return predictable and accurate results in support of CCC’s policies and goals.
  • Works with users/business partners in determining the feasibility of requests, defining business needs and deliverables, and developing solutions to meet data and reporting needs and requirements.
  • Leads and participates on projects relating to new systems or upgrading of existing systems including system testing and validation for enhancements and customizations of academic systems.
  • Provides troubleshooting, root cause analysis, and issue resolution for PeopleSoft Campus Solutions modules (Student Records, Academic Advising, and Campus Community), and ensures the integrity of the official system of record, student records.
  • Performs systems analysis (including evaluation/testing of system updates), requiring evaluation, design, development, testing, implementation, documentation, research, and data analysis for key academic systems.
  • Leads/consults on the development and execution of testing related activities to diagnose, test, and solve problems or find improvements.
  • Builds and maintains the catalog of academic programs, program statuses/colleges, and program (completion) requirement for all Careers and Programs in the Campus Solutions 9 system.
  • Maintains and updates a variety of data tables, and ensures appropriate and correct data is maintained in reporting databases used in District-wide analysis and decision making
  • Applies knowledge of systems, policies, and business processes and data flow to improve data quality and reports, enhance current measures, and to develop solutions to new measurement needs.
  • Analyzes and evaluates curriculum changes and changes in academic programs to configure and maintain the accuracy and reliability of academic requirements and associated reports.
  • Ensures that all necessary approvals and documentation are obtained and on file for all updates and corrections.
  • Provides recommendations to improve the functionality of PeopleSoft Campus Solutions system and other related systems(s), in alignment with policy and business processes.
  • Uses PS Query tools to create and run queries to ensure operational compliance, data or system validation, or to detect and isolate problems and issues to address and correct.


Qualifications

  • A Bachelor’s Degree from an accredited college or university in Business Administration, Education, Management Information Systems, or a related field.
  • A Master’s degree preferred.
  • Two years of work experience in a higher level education Registrar’s Office as an Associate Registrar or comparable administrative position highly desirable.
  • A combination of education and experience may be taken into consideration based on the applicant’s credentials, provided the minimum degree requirement is met.
  • Understanding of student records (registrar, enrollment management), academic program requirements, student services, and/or academic advising required
  • Demonstrated knowledge and understanding of relational databases
  • Knowledge of PeopleSoft Campus Solutions 9 and other key systems and applications such as GradesFirst, Portals, and Degree Map application (Civitas) highly desirable
  • Experience capturing and modeling/mapping business requirements, and working with business partners to assure delivery of quality solutions highly desirable.
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)


WE OFFER: Excellent health and welfare benefit package and long term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website.

Chicago residency is required for all full-time employees within 6 months of hire.

We are an equal opportunity and affirmative action employer. Thank you for your interest in City College of Chicago!

TBD

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