Residence Education Coordinator

Position Details

Classification Information

Position Classification Title

Student Housing Professional, Resident Hall Mgr (R&B Included)

FLSA

Exempt

Position Class

82402

Position Overview

Position Summary

The Department of Housing and Residence Life is accepting applications for our Residence Education Coordinator position.

Residence Education Coordinators are full-time, live-in, professional staff members of the Department of Housing and Residence Life responsible for providing overall management and leadership in residential building(s)/areas housing 200-750 residents each. Principal responsibilities include staff supervision and development, residential education, implementation of the residential curriculum, community development, crisis management, administration and building management, student conduct, facilitation of the leadership workshop series, summer operations, and other departmental/university-wide responsibilities. Because Residence Education Coordinators are the primary professional staff members available in the residence halls for student contact, spending some evening and weekend time with students is required. Residence Education Coordinators are supervised by an Assistant Director who serves on the Residence Life Leadership Team.

Specific Duties

Student Staff Supervision, Development, and Support

• Select, train, supervise and assess the performance of assigned staff members, including 1-4 graduate level student staff and 10-25 Resident Assistants.
• Monitor student staff performance in building and maintaining positive communities with an emphasis on forming individual connections with residents, as well as developmental accountability practices.
• Actively engage in ongoing team and department level learning and development initiatives geared toward student staff skill development.
• Delegate and monitor student staff positional requirements including programmatic expectations, on-call and crisis management, student of concern support, etc.

Student Behavior Management and Emergency Response

• Provide assistance, support, and referral for students of concern, in collaboration with the Office of Counseling Services and Winston-Salem State University Police & Public Safety Department.
• In collaboration with the Office of Student Conduct and Community Standards, educate students about community standards and expectations and adjudicate assigned student conduct cases, meeting with students in a respectful and developmental manner.
• Serve in an 24/7 on-call rotation approximately 7-9 times a year, providing coverage within the assigned residential area and occasionally across campus with approx. 2,900 students. This may include holidays, depending on scheduling.
• Initiate outreach to students struggling with health-related, interpersonal, and academic concerns.
• Support the residential community in ways that attend to the well-being of its members, including mediating student disputes and providing emergency support for the residential community.

Community Development and Engagement

• Develop and sustain living environments that celebrate learning as an integral focus of the residential and university experience.
• Strategically collaborate with academic partners such as Faculty-in-Residence, Academic Guides, Living/Learning Communities, and Faculty Fellows to enhance the intellectual climate of the residence halls.
• Engage with campus partners and departmental colleagues to build a strong residential community which promotes a strong sense of belonging.
• Directly or indirectly advise Community Council, promoting opportunities for student self-governance and supporting efforts to develop special community-wide social events and advocacy efforts.

Sense of Belonging, Inclusion, and Wellbeing

• Help develop and maintain a residential environment that creates a sense of belonging.
• Help promote and encourage an environment of mutual respect and inclusion for all students.
• Model respect and trust within the residential community through their interactions with their peers, supervisors, and residents.
• Initiate and follow appropriate institutional crisis intervention responses and processes in a timely manner.
• Appropriately maintain confidential and private information.

Administrative

• Perform administrative responsibilities as needed to support major HRL and Divisional responsibilities including, but not limited to, move-in/move-out processes, Health and Safety Inspections, occupancy management, etc.
• Administer assigned programming and staff development budgets.
• Serve on assigned committees at the departmental or divisional level.
• Manage the space reservation processes for their assigned area and assist residential groups with event planning.
• Provide management coverage for the campus office, when needed.
• Perform related duties as assigned or required to meet departmental, division-wide, and University goals and objectives.

Position Information

Position Number

166016

Working Position Title

Residence Education Coordinator

Building and Room No.

Cleon F. Thompson, Jr. Student Services Center
Suite 301

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

12

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

All - Emergency and Pandemic on site

Normal Work Schedule

Monday – Friday 8:00AM-5:00PM and some evenings and weekends.

Department Required Skills

• Earned Bachelor’s Degree from 4 Year Accredited Institution required.
• Previous experience in student affairs/student services.

Preferred Years Experience, Skills, Training, Education

Preferred Skills, Competencies, and Traits

• Master’s degree in student affairs administration, higher education, counseling education, or similar field.
• Previous experience as a residential life staff member
• Previous experience in living-learning and/or themed communities.
• Experience supervising student paraprofessional staff and advising student groups
• Lived previously in campus housing
• Strong administrative, planning, and organization skills.
• Strong ability and commitment to establishing and maintaining positive and collaborative working relationships at all levels.
• Superior communication skills (verbal, written, and interpersonal).
• Ability to work in an environment that includes degrees of ambiguity.
• Ability to manage crisis situations.

Required License or Certification

Has or is able to obtain a valid NC driver’s license

Valid US Driver's License

Yes

Commercial Driver's License Required

No

Physical Required

No

List any other medical/drug tests required

Posting Details

Posting Details

Internal Posting Only

No

Time Limited Position

No

Appointment Length

Salary

Salary is Commensurate with Education and Experience.

Open Date

11/13/2024

Close Date

11/23/2024

Open Until Filled

No

Special Instructions Summary

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.

If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 336-750-2834
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you hear about this employment opportunity?
   • Public Job Posting
   • Internal Job Posting
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • Other

Applicant Document
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Transcripts