Coordinator of Tutoring Services

Title: Coordinator of Tutoring Svcs

Employee Classification: PT - Professional/Technical

Division: Academic and Student Affairs

Subdivision: The Learning Center

Department: Academic Programming and Services

Campus Location: Main Campus

General Summary

Oversee all activities of Tutoring Services at Holman Success Center. This position will work in a team environment that will facilitate creating, establishing, and maintaining the tutoring culture that supports students institution-wide.

Principal Duties and Responsibilities

• Supervise all activities of Tutoring Services at Holman Success Center, including recruitment, selection, training, maintaining list of qualified students willing to tutor privately, creating and scheduling in-person and virtual tutoring sessions, management and evaluation of tutors, and management of program graduate assistants.
• Plan, develop, assess, and deliver academic workshops targeted to undergraduate students.
• Evaluate tutoring needs based on DFWI (drops, fails, withdrawals, incompletes) course rates, volume, and student requests.
• Develop and monitor the student help tutoring budget.
• Identify/create instructional resources for tutors and students – support an instructional resources website.
• Maintain communication and coordination with departmental faculty, staff liaisons, and other EMU student service centers for tutoring services.
• Collect, analyze, and report data for program evaluation and improvement. Make regular reports to the Department Head.
• Maintain professional expertise through reading, participation in professional organizations and workshops, and other relevant professional development activities.
• Perform related duties as assigned.
  
  
  

Minimum Qualifications:

Advanced knowledge and skills in student success and learning techniques, typically acquired through a master's degree in an educational discipline or educational leadership, are required.

A minimum of two years of experience in a college-level learning center is also required.

Experience with CRM systems is required.

Strong written and oral communication skills and organizational and interpersonal skills are also necessary.

Preferred Qualifications:

Formal tutoring at the college or university level is highly desirable.

Proficiency with Microsoft Office Suite is preferred.

Special Instructions:

Appointment Percentage:

100%%

PI254740532