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Director of Student Communications

Employer
Montclair State University
Location
Montclair, New Jersey, United States
Salary
Competitive Salary
Date posted
Nov 8, 2024
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Job Details



IMPORTANT APPLICATION INSTRUCTIONS:
  • Upload Resume or Curriculum Vitae for automatic population of information to the application.
  • The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
  • Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
  • In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.
Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years . You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY :

Reporting to the Associate Vice President for SDCL Division Operations the Director of Student Communications leads the strategic vision and managerial oversight of the Student Communications Office, delivering an integrated, cohesive and comprehensive student communications program consistent with the University brand that provides students with critical information and resources. This position disseminates emergency communications for the campus community and stakeholders in partnership with the University Police and University Communications, oversees strategic messaging to parent and family members, and the institution’s mascot and pupscot programs, and supervises a team of professional staff and student workers. The Director develops institutional and student policies and ensures compliance with federal, state and local laws and regulations.

PRINCIPAL DUTIES AND RESPONSIBILITIES :
  • Oversees the daily administration of the Student Communications Office serving as a primary resource for fostering school spirit and pride, building community on campus, student success, belonging and engagement.
  • Develops, schedules, reviews and releases mass communications targeted at student audiences to provide timely information and resources, ensure compliance with University brand standards and intended messaging objectives are achieved, and to maximize reach and impact of messages across multiple electronic platforms.
  • Composes and sends emergency text message and email communications through the University’s emergency messaging platform upon request by University Police/University Communications.
  • Plans and implements the University mascot program and pupscot program. Oversees the recruiting, training and ongoing supervision and development of the student mascot and handler team, as well as the delivery of campus programs and mascot and pupscot appearances.
  • Engages parent and family members through strategic communications efforts providing timely messages and resources to support student success.
  • Develops and recommends University, divisional, and departmental policies and procedures that follow best practices and meet federal, state, and local regulations. Administers and interprets applicable federal and state laws associated with student communication functions.
  • Establishes goals and milestones, executes plans, and evaluates and analyzes divisional administrative operations and performance. Implements strategies to improve performance and meet objectives.
  • Organizes, plans, and directs work operations, oversees staff execution in accordance with performance standards, makes performance evaluations, approves personnel actions within the unit, including promotions, hiring, and disciplinary actions.
  • Establishes and maintains effective communication and cooperative working relationships with University administrators, faculty and staff, government and private agencies and/or the public in order to accomplish the objectives of the division and the University. Represents the division and University at conferences and meetings.
  • Evaluates the effectiveness of unit programs and services and plans for continuous improvement. Develops surveys, gathers and analyzes data, and recommends enhancements to program and user experience. Consolidates messaging and streamlines existing processes.
  • Maintains integrity and confidentiality in college and program operations.
  • Composes detailed correspondence.
  • Establishes and maintains essential records and files.
  • Perform other duties as assigned.
  • Management retains the right to change or add job duties at any time.
QUALIFICATIONS :

REQUIRED :
  • Master's degree from an accredited college or university in a related field.
  • Minimum of five years of professional work experience in higher education communications or related field.
  • Proficient in website content administration, website design, social media messaging.
  • Strong oral and written communication skills.
PREFERRED :
  • Professional experience with crisis and/or emergency alert communications.
PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

Department

Student Development and Campus Life

Position Type

Administrative

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent @montclair.edu .

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/

Company

 Montclair State University

Montclair State University defines what it means to be a university with a public purpose — one that not only creates transformational opportunities for students, but also partners with communities to make a difference in the lives of others. 

Montclair invites students to imagine the world they want to live in and empowers them to develop the skills and knowledge to create it. As a solutions engine, we ask: How can we harness the power of 21,000 students and 1,800 professors to be a force for good in the world?

This distinctive approach continues to attract students, propelling Montclair to become New Jersey’s second largest institution of higher learning, and one of its most diverse. Under President Jonathan Koppell, the University enrolled the largest entering class in the University’s history two years in a row.

Founded in 1908, Montclair has grown big enough to offer more than 300 programs across 13 colleges and schools at all degree levels – and yet, with a student-to-faculty ratio of 17 to 1, is still small enough for students to receive personalized attention from professors and staff who truly care. Students have numerous opportunities to conduct research with professors who are respected leaders in their fields.

More than 50% of Montclair’s students identify as underrepresented minorities. It is New Jersey’s largest Hispanic-Serving Institution, serving more Latinx students than any other university in the state.

Montclair’s highly diverse students thrive in the University’s supportive, welcoming environment. Their graduation rates outperform state and national benchmarks and predictions with U.S. News & World Report ranking Montclair as seventh among national universities in graduation rate performance in 2022. It is consistently recognized as one of the most inclusive and best value universities and ranked No. 21 in the country in social mobility.

Many of Montclair’s students are working and raising families, and the University offers flexible programs that give them the opportunity to learn in ways that work best for them, on campus or online, in real time or asynchronously.

Faculty include winners of a MacArthur fellowship, Fulbright grants and Emmy awards, and NSF, NEH and NIH grants, among many other distinctions. These highly respected researchers, scholars and creators are dedicated to student success, and they are always innovating to meet the needs of learners and of the state. Montclair has launched dozens of new degree and certificate programs, and offers more combined bachelor’s and master’s degree programs than any other university in New Jersey – empowering students to enter the workforce faster, with stronger skills and for less cost. 

Montclair’s mission is to elevate its students and partners, and in so doing, help make the world a better place. 

At Montclair State, our employees are among our most valuable assets.

When you work at Montclair State, you join a talented, diverse and inclusive community of employees who work together to support the educational mission of the University.

You are part of a leading institution of higher education in New Jersey. Our 11 colleges and schools serve 21,000 students on a beautiful 252-acrea, vibrant suburban campus just 12 miles from New York City.

Dedicated to providing employees with opportunities for professional achievement and development, we take pride in a dynamic workplace environment that respects all employees and encourages excellence.

As a Montclair State University employee, you enjoy access to:

  • Comprehensive health, dental and retirement benefits to discounted membership to the campus recreation center and tuition reimbursement
  • Policies, programs and services that support our commitment to affirmative action, equal opportunity employment, multicultural diversity and inclusion
  • A dynamic, sophisticated and diverse environment
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