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Family Support Specialist

Employer
University of Missouri - Columbia
Location
Columbia, Missouri, United States
Salary
Competitive Salary
Date posted
Nov 7, 2024
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Job Details



Hiring Department

SchoolLink, an outgrowth of ParentLink, offers trusted information, support resources, and connections for school professionals in Missouri. ParentLink provides parenting information anyone raising a child in Missouri, using a variety of delivery methods to ensure comprehensive support. Since 1989, ParentLink has served tens of thousands of Missouri families as well as service providers working with them. ParentLink became the Help Me Grow (HMG) Missouri Affiliate (HelpMeGrowNational.org) in 2015 and continues as such, joining 27 other states to focus dedicated attention on health and well-being of young children.

Job Description

• Analyze requests related to concerns of school professionals and based on analysis, provide appropriate problem-solving support, research-based information, and referrals to services. Offer services through a variety of mediums including but not limited to telephone, social media such as Facebook and Twitter, e-mail, texting, and in-person.
• Complete data intake and entry for each inquiry in a timely manner.
• Stay apprised of the research on best practices in school-based mental health through ongoing training.
• Work with professionals across the state to coordinate services for families.
• Conduct follow-up on cases in targeted communities to ensure that each school professional served was able to connect to resources provided and if additional action is needed. Identify gaps in services and barriers to receiving services, documenting in an online system.
• Continually review and make recommendations to SchoolLink Policy & Procedures as relates to best practices.
• Offer referrals to complementary resources for appropriate supports (e.g., 988, ParentLink, TEL-LINK).

Shift

M-F, 8am-5pm with some evening and weekend shifts (as needed)

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and 1 year of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Master’s degree in school counseling, behavioral health, social work, education, health administration, or related field.
• School-based professional experience, preferably as a school-employed professional in school-based mental health (e.g., School Counselor, School Nurse, School Social Worker, School Psychologist)
• Strong attention to detail
• Strong interpersonal skills
• Successful at working as a team
• Ability to manage time and prioritize tasks
• Strong verbal and written communication skills
• Strong skills in problem-solving and navigating systems
• Positive attitude
• Flexibility and adaptability to change
• Proficient in computer programs including Microsoft Word and Excel as well as social media platforms such as Facebook or Twitter. Ability to learn new computer programs.

Anticipated Hiring Range

Salary Range: $18.50 -$28.00

Grade: GGS-008

University Title: Program/Project Support Coordinator I

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Resume

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits .

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

53841

Company

 Mizzou

The University of Missouri was founded in 1839 in Columbia, Mo., as the first public university west of the Mississippi River and the first state university in Thomas Jefferson's Louisiana Purchase territory. MU provides all the benefits of two universities in one — it's a major land-grant institution and Missouri's largest public research university.

Considered one of the nation's top-tier institutions, Mizzou has a reputation of excellence in teaching and research, and is the flagship campus of the four-campus University of Missouri System. It is one of only 34 public universities, and the only public institution in Missouri, to be selected for membership in the Association of American Universities. MU offers more than 280 degree programs — including more than 75 online degree options — and is designated as comprehensive doctoral with medical/veterinary by the Carnegie Foundation for the Advancement of Teaching.

Mizzou is recognized nationally and receives top rankings for its programs in many areas, including journalismdispute resolutionfamily and community medicinecampus writing program and Freshman Interest Groups. As one of only six public universities in the country with medicineveterinary medicine and law all on one campus, MU provides Missouri with an educated work force of doctors, veterinarians and lawyers.

At Mizzou, we know how to make an impact—and our work reaches far beyond our campus. When you become part of our community, you’ll be part of our collective effort to teach, to learn and to drive change that results in better lives and brighter futures for the world.

Mizzou Tigers are lifelong learners, and that includes our faculty and staff members. All employees have the opportunity to pursue personal and professional growth and acquire new skills for their own benefit and the benefit of the university.

Our university seeks to support the whole employee, and that includes a competitive compensation and benefits package, support that will help you find work/life balance, a focus on career planning and plenty of opportunities to find and be recognized for your success.

We support an engaged and energized university community through competitive medical, dental and vision insurance as well as diverse programs to support whole-person wellness.

Mizzou empowers employees to make a lasting financial plan with retirement plan options, some of which are accessible to all faculty and staff, no matter their eligibility for other benefits.

Mizzou is a world-renowned educational and research institution, and our first-rate faculty, staff and students are part of something big. If you’re looking for a vibrant community that offers endless opportunities to grow and make a difference throughout our state, the nation and the world, our university may be the place for you. 

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