Financial Aid Counselor - Student Employment

DePauw University is an Equal Employment Opportunity Employer: Women, members of underrepresented groups, and persons with disabilities are encouraged to apply. Position will remain open until filled.

The Office of Financial Aid is seeking a dedicated and detail-oriented Financial Aid Counselor with a focus on Student Employment to join our team. This position plays a crucial role in supporting students through their academic journey by managing student employment opportunities and assisting with financial aid processes. Excellent communication and organizational skills, outstanding student service, attention to detail, and a commitment to all federal, state, and institutional regulations are required.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Provides quality service to all students, parents, and members of the DePauw University community. This includes, but is not limited to, phone calls, emails and in-person visits.
  
  
• Counsels and advises students and parents about student employment, financial aid eligibility, application procedures, aid programs, aid eligibility, packaging policies, costs and the billing process.
  
  
• Coordinate and oversee student employment programs, including work-study and on-campus job opportunities.
  
  
• Maintain accurate records of student employment and financial aid information.
  
  
• Collaborate with various departments to create and manage student job postings.
  
  
• Track and report key metrics on student employment and financial aid.
  
  
• Develop informational materials and conduct sessions or workshops on financial aid and student employment opportunities.
  
  
• Ensure compliance with federal, state, and institutional regulations regarding student employment and financial aid.
  
  
• Process and verify employment and financial aid materials and related documents.
  
  
• Assists the Office of Admission in recruiting new students and meeting enrollment goals through relationship building and timely notification of financial aid eligibility.
  
  

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility for his/her actions.
  
  
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
  
  
• Communication, Written - Ability to communicate in writing clearly and concisely.
  
  
• Customer Oriented - A desire to serve both external and internal clients by focusing effort on meeting the clients' needs, understanding their concerns, and seeking to build trust.
  
  
• Conflict Resolution - Ability to deal with others in an antagonistic situation.
  
  
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  
  
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
  
  
• Organized -- Ability to create or follow a systematic method of performing a task.
  
  
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
  
  
• Presentation Skills - Ability to effectively present information publicly.
  
  
• Project Management - Ability to organize and direct a project to completion.
  
  
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  
  

REQUIREMENTS

Education/Experience: A Bachelor’s degree. Four or more years of experience in higher education, financial aid, human resources, or a related area can be substituted.

Communication/Language: Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively with students and peers.

Quantitative Ability: Strong quantitative and data analysis skills.

Computer Skills: Technical facility and use of database proficiency. Google Applications and Microsoft Office; experience with Workday or PowerFAIDS is desirable.

Other Requirements:

• The successful candidate must be committed to the values associated with a nationally respected liberal arts, residential university, including those related to diversity, equity, and inclusion.
  
  
• Excellent interpersonal and communication skills, including written and oral skills are required, as is ease in speaking with students, parents, faculty, and staff.
  
  
• Proven organizational and multitasking skills, maintaining deadlines, setting priorities, and adhering to regulations and guidelines.
  
  
• The ability to organize and follow-through.
  
  
• Program development.
  
  
• Ability to work independently and with a team.
  
  

We are proud to recognize the active participation of faculty and staff in adding to the heritage of building and supporting vibrant, intellectual and creative lives for students and for ourselves. Principles of collaboration, respect for each other, diversity, freedom of expression, accountability and service guide the daily decisions and interactions across campus.

DePauw University, in affirmation of its commitment to excellence, endeavors to provide equal opportunity for all individuals in its hiring, promotion, compensation and admission procedures. Institutional decisions regarding hiring, promotion, compensation and admission will be based upon a person’s qualifications and/or performance without regard to race, color, creed, religion, national origin, sexual orientation, disability, age, gender, gender identity or gender expression, except where religion, gender, or national origin is a bona fide occupational qualification.

DePauw University’s goals and commitments are best served if the institution reflects the diversity of our society; hence, DePauw seeks diversity in all areas and levels of employment and abides by all local, state, and federal regulations concerning equal employment opportunities. The University admits, hires and promotes individuals upon their qualities and merits.

Benefits:

There are many ancillary benefits to being a DePauw employee. Full-time positions are eligible to participate in the University benefits program. Part-time employees are not eligible to participate.

EEO is the law. Click here for more information.