Admin Support Associate
- Employer
- Winston-Salem State University
- Location
- Winston Salem, North Carolina, United States
- Salary
- Competitive Salary
- Date posted
- Nov 7, 2024
View more categoriesView less categories
- Position Type
- Faculty Positions, Vocational & Technical Fields, Administrative, Business & Administrative Affairs, Auxiliary Services, Campus Security/Police
- Employment Type
- Full Time
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Position Details
Classification Information
Position Classification Title
Administrative Support Associate
FLSA
Non-Exempt
Position Class
10421
Position Overview
Position Summary
As part of the Business & Auxiliary Services department, Parking and Transportation Services is committed to providing exceptional service to our campus community.
If you are passionate about making a difference and thrive in an environment that values customer service, teamwork, and community engagement, we encourage you to apply. Join us and become part of a team that takes pride in delivering services that enhance the WSSU experience every day.
Primary Function of Organizational Unit
Parking Services manages the university’s parking resources by providing campus access to the campus community, visitors and our guests. We are committed to a safe and orderly parking environment through enforcement of parking rules and regulations. We are a customer service driven department.
Position Information
Position Number
610633
Competency Level
Working Position Title
Admin Support Associate
Building and Room No.
Anderson Modular Unit
Work Hours: From [time] to [time] on [days] of [week]
8-5
Hours per week
40
Months per year
12
Appointment Type
Permanent Full-Time
If Time Limited.
No
Appointment Length.
12
DHR Assigned Fields
FTE
1
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
Position required to work On-Call/Emergency Callback
No
Minimum Experience/Education
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Preferred Years Experience, Skills, Training, Education
One year of related office experience; or equivalent combination of training and experience.
Required License or Certification
Valid US Driver's License
No
Commercial Driver's License Required
No
Physical Required
No
List any other medical/drug tests required
Posting Details
Posting Details
Posting Number
SPA00960P
Internal Posting Only
No
Time Limited Position
No
Appointment Length
Salary
35,001-38,722 (GN04)
Open Date
11/07/2024
Close Date
11/21/2024
Open Until Filled
No
Special Instructions Summary
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.
If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 336-750-2834.
Key Responsibilities and Related Competencies
Key Responsibilities and Related Competencies
Competency
Knowledge - Program and Organization
Describe the specific job duties related to this competency
- Understand the rules and regulations for Parking & Transportation Services and able to transcribe that to faculty/staff, students, and visitors on our campus
- Understand the proficiency of the standard operation manual within the office and able to assist others within the department
- Train new hires or student workers within the front office
10
Competency
Information/Records Administration
Describe the specific job duties related to this competency
- Keep records organized and accurate to Parking & Transportation Services and University Standards
- Proficient in keeping daily reports of special events updated and organized for Property Security Supervisor
20
Competency
Office Technology
Describe the specific job duties related to this competency
- Operate the following programs proficiently Microsoft Word, Excel, and Outlook
- Operate PC or Mac computers, operate copiers, fax machines, and other office technology
- Operate and understand Banner, the University System for Financial Reporting & Student Information
- Learn and utilize T2Flex Parking Software
20
Competency
Decision Making and Problem Solving
Describe the specific job duties related to this competency
- Multi-task in during high volume days within the department
- Understand financial reports that T2 software generates and the ability to assist with different tasks that are assigned accordingly
- Ability to identify and correct routine and recurring financial problems, determine possible solutions, and actively work to resolve issues, and refer other issues to a supervisor as needed
30
Competency
Communication - Verbal / Written
Describe the specific job duties related to this competency
- Respond in a professional manner to faculty/staff, students, and visitors concerning the purchase of permits on our campus, enforcement on campus and the correct procedures to pay for citations or to appeal citations.
- Collaborate with campus departments and work with staff with special requests and relays messages in a timely and professional manner.
- Primary back up to customer service window and phone inquiries
20
Supplemental Questions
Required fields are indicated with an asterisk (*).
- How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Required Documents Optional Documents
- Resume
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