Director of Quality Assurance and Assessment

Position Details

Classification Information

Position Classification Title

Director, Subdivision/Unit/Program AD

FLSA

Exempt

Position Class

81279

Position Overview

Position Summary

Winston-Salem State University ( WSSU ) is seeking a dynamic and strategic leader to join our University College as the Director of Quality Assurance and Assessment. This pivotal role offers the opportunity to shape the future of academic success and support for our diverse student body.

Key Responsibilities:

1. Strategic Planning and Collaboration:
   • Assist in developing the vision, mission, and strategic direction for University College.
   • Promote equity, diversity, and inclusion across all reporting units.
   • Collaborate with unit heads to develop cross-unit synergies, funding opportunities, and new programs and initiatives.
   • Work with deans, chairs, faculty, staff, and students to develop best practices that facilitate holistic student success.
   • Represent the University and the Quality Assurance and Assessment unit on campus and with professional organizations and associations.
   • Participate in special projects and campus committees as assigned.
2. Data Utilization and Reporting:
   • Work with Institutional Research and Assessment, the System Office, and other units to collect, assess, and use data effectively.
   • Provide regular reports for assessment and planning purposes.
   • Produce and disseminate an annual report to share progress and outcomes with the University community and beyond.
   • Develop and implement a tracking and assessment system for student use of support services.
3. Performance Monitoring and Program Guidance:
   • Align initiatives with the Quality Assurance and Assessment unit to ensure progress toward academic performance metrics.
   • Utilize data analytics to provide effective student support service opportunities.
   • Oversee the testing center coordinator and ensure consistent and effective data reporting.
   • Use data from testing and assessments to guide academic support programming.
4. Communication and Outreach:
   • Develop and oversee a bold and effective communications strategy for the Quality Assurance and Assessment unit.
   • Collaborate with data management constituencies to provide student usage data for success tracking.

What We’re Looking For:

• A strategic and visionary leader with a passion for promoting student success.
• Proven ability to develop and implement initiatives that drive academic performance and equity.
• Strong collaborative skills to work with various stakeholders across the University.
• Expertise in data analytics and using data to guide student support services.
• Excellent communication skills and experience in developing effective communication strategies.
• A commitment to diversity, equity, and inclusion in all aspects of the role.

Why WSSU ? Winston-Salem State University is dedicated to fostering a supportive and inclusive environment where every student can thrive. As the Director of Quality Assurance and Assessment, you will play a critical role in ensuring our students have the resources and support they need to succeed academically and personally.

Join Us! If you are a strategic thinker committed to student success and have a background in quality assurance and assessment, we encourage you to apply. Join a university that values innovation, collaboration, and excellence in education.

Winston-Salem State University is an equal opportunity employer and encourages applications from individuals of all backgrounds. Become a key player in shaping the future of student success at WSSU . Apply today to lead our Quality Assurance and Assessment efforts and make a lasting impact!

Position Information

Position Number

500002

Working Position Title

Director of Quality Assurance and Assessment

Building and Room No.

Hill Hall Rm TBA

Appointment Type

Time limited

If Time Limited.

Yes

Appointment Length.

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Normal Work Schedule

8:00 am – 5:00 pm, Monday – Friday

Department Required Skills

A minimum of a master’s degree in higher education administration, college student development, curriculum and instruction, from an accredited institution, with a demonstrated track record in academic support and assessment services.

• Evidence of five or more years of impactful leadership in student success or undergraduate education administration.
• At least 5 years of progressive experience applying knowledge of general assessment and evaluation principles at a four-year institution of higher education.
• At least five years’ experience developing, interpreting, and assessing programmatic outcomes for continuous improvement.
• Effective leadership, communication, and management skills and the ability to collaborate with diverse members of the University, including administration, faculty, and students
• Knowledge of academic advising and academic support principles, practices, techniques, and theories.
• Knowledge of effective practices in academic support services.
• Knowledge of federal and state laws relating to the development of student academic support programs at the community college level.
• Knowledge of leadership and management principles and techniques
• Knowledge of accounting, budgeting and fiscal reporting.
• Demonstrated ability to consult with administrators, faculty, and staff to strategize how to improve business, instructional, or support service operation based upon data analytics.
• Demonstrated ability to use appropriate technology for data tracking and report presenting.
• Ability to communicate a vision and conceptual framework to multiple audiences.
• Ability to effectively communicate orally and in writing.
• Ability to build and maintain collaborative internal and external relationships with broad constituencies.
• Ability to implement innovation in education support processes.
• Ability to exercise group leadership skills, which emphasize collaboration, consensus building, conflict resolution, and problem solving.
• Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to details.
• Strong communication and interpersonal skills, and a high level of professional integrity.

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Valid US Driver's License

No

Commercial Driver's License Required

No

Physical Required

No

List any other medical/drug tests required

Posting Details

Posting Details

Internal Posting Only

Yes

Time Limited Position

Yes

Appointment Length

Funding through 9/30/2025.

Salary

Salary is commensurate with experience

Open Date

11/07/2024

Close Date

11/27/2024

Open Until Filled

No

Special Instructions Summary

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you hear about this employment opportunity?
   • Public Job Posting
   • Internal Job Posting
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • Other

Applicant Document
Required Documents

1. Resume
2. Cover Letter

Optional Documents