Patient Support Specialist, Curry Health Center
- Employer
- University of Montana
- Location
- Missoula, Montana, United States
- Salary
- Competitive Salary
- Date posted
- Nov 5, 2024
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- Position Type
- Faculty Positions, Health Sciences, Other Health & Medicine, Administrative, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Health Services
- Employment Type
- Full Time
Job Details
Description
Curry Health Center invites applications for an Administrative Associate III to serve as a Patient Support Specialist . The Patient Support Specialist (PSS) holds a key position in the Medical Office and is the first person most patient will interact with. Responsibilities include greeting patients, scheduling appointments, processing patient information, managing the reception windows, answering and directing telephone calls, and placing and releasing health holds in BANNER for all incoming students. The PSS must have the ability to multitask and to work well in a team setting with a wide variety of people; must have excellent interpersonal communication skills and top-notch customer service skills.
The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always'; partner with place; and proudly tell the UM story.
Minimum Qualifications
- High School diploma and one (1) year of experience or an equivalent combination of education and experience.
- Exceptional customer service skills.
- Ability and willingness to interact effectively and compassionately with students, faculty, staff, public and people of diverse cultures.
- Proficient computer skills in Office 365 and the Microsoft Suite.
- Working knowledge of and ability to proficiently use common office equipment.
- Some knowledge of medical terms.
- Highly developed communication skills (including verbal, written, and interpersonal communications.
- Curry Health Center (CHC) strongly encourages all employees to be current with the Center for Disease Control (CDC) recommendations on immunizations for Health Care Worker (HCW). This will ensure a safe work environment for our employees as well as our patients. The employees who have not been vaccinated will not be able to work if an outbreak occurs.
Preferred Qualifications
- Successfully completed classes in medical terminology.
- Continuing education classes in customer service.
- Knowledge of electronic health records.
- Previous experience in a medical reception setting
Position Number: 180060
Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year
Probationary Period: Six (6) months minimum
Screening of applications will begin after the closing date of November 18, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.
A complete application includes:
Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.
Company
At UM, we approach everything with creativity because that’s what this evolving world needs. We are stewards of this place, its history and our future. We are driving forward together, affecting change that is right for our place and people. We know of no better place than Montana and its university to make a lasting impact on the common good.
As Montana’s flagship university, we set a high bar for academic studies, creative accomplishments and scientific exploration which benefit our students, our community and the world at large.
The University draws a diverse, global population to Missoula – our home and the state’s second-largest city with about 80,000 residents – and helps cultivate an educated, engaged and vibrant community. Our students receive a world-class education in a broad range of subjects that include the arts, sciences, trades, graduate and postdoctoral study and professional training.
Our main campus, nestled in the heart of western Montana’s stunning natural landscape, spans 56 acres at the base of Mount Sentinel and along the Clark Fork River, and includes the park-like Oval at the center of campus, more than 60 architecturally unique buildings and a 25,200-seat football stadium. UM's 180-acre South Campus offers student housing, a golf course, soccer fields and an outdoor track facility. Missoula College occupies two sites, one just across the river from the main campus, and one on the southwest side of Missoula.
- Website
- http://www.umt.edu/
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