Telecommunications Engineer/Senior Telecommunications Engineer
- Employer
- Brown University
- Location
- Rhode Island, United States
- Salary
- Salary Not specified
- Date posted
- Nov 4, 2024
View more categoriesView less categories
- Position Type
- Administrative, IT & Technology
- Employment Level
- Mid-Level
- Employment Type
- Full Time
Job Details
Telecommunications Engineer/Senior Telecommunications Engineer
Brown University
To view the full job posting and apply for this position, go to: https://brown.wd5.myworkdayjobs.com/en-US/staff-careers-brown/job/South-Street-Landing/Telecommunications-Engineer-Senior-Telecommunications-Engineer-_REQ198201
Job Description:
Telecommunications Engineer/Senior Telecommunications Engineer
Office of Information Technology
The Telecommunications Engineer/ Senior Telecommunications Engineer will be responsible for system management, engineering, design, administration and maintenance of the University's digital voice, VoIP-UC network communications systems, ensuring consistent, reliable, and uninterrupted service. This is facilitated through multi-million dollar systems that support the needs of university staff and emergency services.
Participate in a 24x7 on-call rotation to respond to system alarms, perform initial troubleshooting and coordinate timely resolution with appropriate vendor support teams.
Education and Experience (Grade 10)
- Bachelor's degree preferred.
- Minimum of 2 years of experience with VoIP telephone systems,
voice mail systems, access/carrier systems and related power
plants, including in-depth working knowledge of VoIP-UC
communications networks preferred.
- Some experience with vendor management for reviewing quotes,
proposals and contracts for accuracy.
- Some experience developing project proposals and managing small
projects to completion
- Some experience working within a change management system to
communicate and coordinate changes with others that may impact
successful outcomes when performing upgrades or other
changes.
- Experience in Cisco VoIP-UC networking technology
preferred
- Familiarity with Cisco IOS, CUBE, Webex calling, Expressway
C/E, jabber
- Familiarity with linux/shell and virtual machine
environments.
- VoIP-UC certifications preferred.
- Experienced in working with SIP VoIP systems
- Experience with troubleshooting VoIP/SIP issues independently
and with vendor support
- Interpersonal relation and team/group participation
skills.
- Strong oral and written communication skills.
- Some skills working with application data through spreadsheets,
databases and import/export tools for populating application data
or generating ad hoc reports.
- Possess a willingness and ability to support a diverse and
inclusive environment.
Education and Experience (Grade 11)
- Bachelor's degree preferred.
- Minimum of 5 years of experience with VoIP telephone systems,
voice mail systems, access/carrier systems, with expert knowledge
of VoIP-UC communications networks.
- Demonstrated experience with vendor management to maintain
relationships, communicate issues and requirements and review
quotes, proposals and contracts for accuracy.
- Demonstrated experience developing project proposals and
independently managing small to medium projects to
completion
- Experience working within a change management system to
communicate and coordinate changes with others that may impact
successful outcomes when performing upgrades or other
changes.
- Providing the Telecommunication team with direction for new
technology.
- Expert knowledge in Cisco VoIP-UC networking technology
preferred
- Expert knowledge with Cisco IOS, CUBE, Webex calling,
Expressway C/E, jabber
- Demonstrated knowledge with linux/shell and virtual machine
environments.
- VoIP-UC certifications preferred.
- Experienced in working with SIP VoIP systems
- Demonstrated tier 2 experience with troubleshooting VoIP/SIP
complex issues independently and with vendor support
- Interpersonal relation and team/group participation
skills.
- Strong oral and written communication skills.
- Demonstrated skills working with application data through
spreadsheets, databases and import/export tools for populating
application data or generating ad hoc reports.
- Possess a willingness and ability to support a diverse and
inclusive environment.
Successful completion of a criminal background check and education verification is required.
Benefits of Working at Brown:
Information on the Benefits of Working at Brown can be found here.
Recruiting Start Date:
2024-10-17
Job Posting Title:
Telecommunications Engineer/Senior Telecommunications Engineer
Department:
Office of Information Technology
Grade:
Grade 11
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Onsite
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
EEO Statement:
Brown University is an E-Verify Employer.
As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.
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Company
Founded in 1764, Brown is a nonprofit leading research university, home to world-renowned faculty, and also an innovative educational institution where the curiosity, creativity and intellectual joy of students drives academic excellence.
The spirit of the undergraduate Open Curriculum infuses every aspect of the University. Brown is a place where rigorous scholarship, complex problem-solving and service to the public good are defined by intense collaboration, intellectual discovery and working in ways that transcend traditional boundaries. As a private, nonprofit institution, the University advances its mission through support from a community invested in Brown's commitment to advance knowledge and make a positive difference locally and globally.
Brown is a leading research university, where stellar faculty and student researchers deploy deep content knowledge to generate new discoveries on those issues and many more. What sets their work apart? Collectively, Brown's researchers are driven by the idea that their work will have a positive impact in the world.
Brown students and faculty are tackling the nation’s opioid crisis. Planning the next Mars landing site. Uncovering the locations of ancient civilizations. Advising world leaders on new political models. Exploring new frontiers in multimedia arts. In each of their intellectual endeavors, our scholars and researchers are uncommonly driven by the belief that their work must — and will — have an impact in their communities, in society and the world.
We are a learning community grounded in a commitment of respect for the diversity of viewpoints that is fundamentally essential to intellectual discovery. We encourage the right of all individuals to express ideas and perspectives — and we embrace the value of vigorous debate in pursuit of knowledge.
Providence, Rhode Island — Brown's home for more than two and a half centuries — is a vibrant place to live, work and study, a stimulating hub for innovation, and a city rich in cultural diversity.
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