Financial Aid Coordinator (aHEO)

Financial Aid Coordinator (aHEO)

Job ID:                        29209

Location:                    John Jay College   

Full/Part-Time:           Full-Time

Regular/Temporary:  Regular 

POSITION DETAILS 

ABOUT THE COLLEGE 

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education. 

The College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences.

The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

CAMPUS SPECIFIC INFORMATION 

Reporting to the Associate Director of Financial Aid, The Financial Aid Advisor will coordinate financial aid procedure and activities and provide financial aid information to student, staff and faculty. 

The successful candidate will be required to carry out the following responsibilities: 

• Provides direct student services and works collaboratively with other units in Enrollment Management to support registration, financial aid, testing and other related activities.
• Counsel students, staff and faculty on academic registration, admissions, testing and financial aid.
• Manages student information databases and resolves issues with student records and transactions.
• Ensure compliance with college, Federal, and State financial aid regulations and policies.
• Work collaboratively with other units in Enrollment Management/Student Affairs and Academic Affairs to support advisement, registration, counseling, and other related activities.
• Creates and updates content for web pages, bulletins and other media to ensure effective communication to students and campus community.
• May supervise clerical and/or part-time staff.
• Respond to financial aid inquiries via email, telephone, and in-person in a timely fashion.
• Must be available to work some evening and weekend hours.
• Performs related duties as assigned.

QUALIFICATIONS

Bachelor's Degree and four years' relevant experience required. 

OTHER QUALIFICATIONS

• Two years financial aid or related experience preferred.
• A demonstrated commitment to providing quality student service in a diverse college is expected.
• Knowledge of Federal and State Student Financial Aid regulations, programs, practices and procedures preferred.
• Knowledge of PeopleSoft, CUNYfirst, and related Student Financial Services software (NSLDS) desirable.
• Must possess excellent oral and written communication skills as well as excellent interpersonal skills.

CUNY TITLE OVERVIEW

Coordinates financial aid procedures and activities and provides financial aid information.

• Schedules workshops, reviews applications, establishes pay cycles, disburses funds and resolves disbursement problems, and records awards, disbursements and returns.
• Coordinates, verifies and resolves problems regarding the disbursement of scholarships and grants by verifying student eligibility, establishing pay cycles and reviewing pay-outs.
• Reconciles accounting and disbursement schedules.
• Provides data for financial aid and donor reports as needed.
• Supports the College's enrollment management efforts by providing financial aid information to prospective students, their families and their high school counselors.
• Serves as liaison between the college and direct loan providers.
• Performs related duties as assigned.

Job Title Name: Financial Aid Coordinator

CUNY TITLE

Assistant to HEO

FLSA 

Non-Exempt 

COMPENSATION AND BENEFITS

$49,960 - $57,517

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.  We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.  Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. 

HOW TO APPLY

If you are viewing the job posting on any website other than CUNYFirst, please follow the instructions below:

• Go to cuny.eduand click on “Employment”
• Click “Search job listings”
• Search by job Opening ID number 29209
• Click on “more options to search for CUNY jobs”
• Click on the “Apply Now” button and follow the instructions

Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document. 

CLOSING DATE 

Posting closes on December 1, 2024. 

JOB SEARCH CATEGORY 

CUNY Job Posting: Managerial/Professional 

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply.  At CUNY, Italian Americans are also included among our protected groups.  Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.