Assistant Athletic Director/Retail Management (39195) (Multiple Positions)

Position Summary

Under the direction of the Associate Athletic Director for Equipment and Brand Management, this position assists with oversight of all aspects of the Athletic Department retail outlets, including locations within the Convocation Center, Recreation, Yordon Center, and any kiosk/remote setups.

Essential Duties and Responsibilities

Retail Oversight – 35%

• Oversight of revenue generation through online retail sales, in-house retail shop(s), and special events including NIU Athletics and Recreation equipment surplus public sales.
• Duties include but are not limited to: oversight of daily reading of registers, opening and closing procedures, merchandise displays setup, day-to-day operations of retail location(s), pricing and tagging of merchandise, safety awareness within store location(s), traffic flow, and initiatives to drive sales and profitability through consumer awareness and satisfaction and special promotions/advertising events.

Inventory – 20%

• Maintain sales inventory and record keeping for auditing purposes as regulated by both state and university policies and procedures.
• Develops and responds to correspondence and drafts policies for retail sections as required.

Accounting Practices – 10%

• Works closely with Athletic Business Office and the Sr. Associate AD/HR and Finance Administration on proper retail accounting practices, policies, and procedures.

Branding – 10%

• Working with the Associate AD/Equipment and Brand Management, ensure all measures are in place to uphold the brand’s reputation.

Customer Service – 10%

• Oversee customer service, monitoring and addressing any quality issues promptly and implement improvements to prevent recurrence.

Supervisory – 10%

• Supervise all part-time help assigned to the retail area(s) to include scheduling, payroll review, and training.

Other Related Duties – 5%

• Attend departmental meetings as required.
• Perform other related duties as assigned.

Minimum Required Qualifications (Civil Service)

1. Associate degree in any field or concentration including general studies.
2. Two (2) years (24 months) of experience in a retail environment
3. One (1) year (12 months) of supervisory experience in a retail environment.

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

1. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
2. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
3. Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
4. Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
5. Skill in active listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
6. Skill in communicating effectively, both verbally and in writing as appropriate for the needs of the audience.
7. Ability to supervise, motivate, develop, and direct people as they work, identifying the best people for the job.
8. Ability to monitor/assess performance of yourself, other individuals, or organizations to make improvements or take corrective action.
9. Ability to effectively handle difficult and/or angry people.
10. Ability to see details at close range (within a few feet of the observer).
11. Ability to identify and understand the speech of another person.
12. Ability to speak clearly so others can understand you.
13. Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
14. Ability to read and understand information and ideas presented in writing.
15. Ability to choose the right mathematical methods or formulas to solve a problem.
16. Ability to concentrate on a task over a period of time without being distracted.
17. Ability to observe, receive, and otherwise obtain information from all relevant sources.

Specialty Factors (Civil Service)

None

Preferred Qualifications (Civil Service)

• Bachelor’s degree in Business Administration, Retail Management, or similar field.
• Minimum one (1) year of collegiate equipment or retail manager experience.
• Knowledge of NCAA and local and state regulations related to purchasing, sales, and cash handling.

Minimum Required Qualifications (SPS)

N/A

Additional Requirements (SPS)

N/A

Preferred Qualifications (SPS)

N/A

Physical demands/requirements

• Walking, standing for prolonged periods, carrying/lifting up to 50lbs, sitting.

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date

11/01/24

Anticipated Appointment End Date

Percent of Staff Year

1.00

Standard Hours Per Week

37.50

Working Hours

Varies days, nights, weekends

Salary

Starting at $40,000 annually; NIU offers a robust benefits package.

Hourly or Semi-monthly Pay Rate/Range

See above.

Earn Type

Hourly

Application Procedure

Application Procedure

Application Procedure

Application Procedures:

1. Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
   • If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.
2. After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
3. Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu . Please add these emails to your address book to ensure timely delivery of any future communication.
4. Illinois residency required within 180 days of the hire date.

Credentials Assessment Examination:

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
• Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Additional Details:

• Click on Retail Manager for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Applicants who may assume they do not meet the exact minimum qualifications are still invited to apply. Within the application documents, applicants should be sure to explain how their credentials and related qualifications address the requested minimum requirements.
• Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Special Instructions

Please submit the following documents:

• Resume
• Cover Letter
• List of Professional References (3 minimum)

Quick Link to Applicant

https://employment.niu.edu/postings/80478

Is Background Check Required?

Yes

EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services Building Room 230
TitleIXCoordinator@niu.edu
815-753-5560

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of Affirmative Action and Equal Opportunity ( AAEO ) at ada@niu.edu .

Safety Information

NIU provides annual reports on campus security and fire safety.
Read the Annual Security and Fire Safety Report .
Contact the Ethics and Compliance Office at 815-753-9364 for a hard copy.
Applicant Documents
Required Documents

1. Resume/Curriculum Vitae
2. Cover Letter
3. Transcripts (unofficial with official required at hire)
4. List of References

Optional Documents

1. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
2. Other #2
3. Other

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently a citizen or resident of the State of Illinois?
   • Yes
   • No
2. * What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD
3. * Have you attached all transcripts to support the degrees you are submitting for consideration?
   • Yes
   • No
4. * If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
   • Yes
   • No
   • Not Applicable
5. * Do you have specific work experience in making final hiring decisions and supervising lower level staff, sales staff, students and clerical staff, interviews and selects staff and student salespersons?
   • No work experience directly related to the job function described.
   • My work experience relevant to the job function as described was performed under guidance.
   • My work experience relevant to the job function as described was performed independently.
6. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response.)
   
   (Open Ended Question)
   
   
7. * Do you have specific work experience being responsible for the receipt and transfer of cash receipts to the proper office, directing or overseeing daily reading of registers, opening and closing procedures; supervising inventories?
   • No work experience directly related to the job function described.
   • My work experience relevant to the job function as described was performed under guidance.
   • My work experience relevant to the job function as described was performed independently.
8. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response.)
   
   (Open Ended Question)
   
   
9. * Do you have specific work experience in directing advertising, determining pricing model of merchandise?
   • No work experience directly related to the job function described.
   • My work experience relevant to the job function as described was performed under guidance.
   • My work experience relevant to the job function as described was performed independently.
10. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response.)
    
    (Open Ended Question)
    
    
11. * Do you have specific work experience developing and responding to correspondence and drafts policies for retail sections of assigned area?
    • No work experience directly related to the job function described.
    • My work experience relevant to the job function as described was performed under guidance.
    • My work experience relevant to the job function as described was performed independently.
12. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response)
    
    (Open Ended Question)